Resort Details
- AbniaHave a drink and enjoy the entertainment at our lobby bar.
- AromasWake up to the comforting aroma of freshly ground coffee and delicate specialty teas. For a special treat, indulge yourself with our own gelato.
- FreskoChoose from an array of perfectly light menu options, try one of our healthy salads, paninis and much more.
- ìle de FranceAuthentic French fine-dining experience, a superb gourmet A la carte menu.
- La CrêpeSweet and savory on one menu! Because there is always room for dessert, this will be a "must visit."
- Macondo ocean deck barOffering international brand beverages and tropical cocktails while delivering a relaxing view of our infinity pool.
- MaizA glimpse of México, what a tantalizing treat!
- Mercado de DoloresGuests will be tempted by seven distinct cuisine specialties that include authentic delicatessen fare, seafood, Italian, Thai and amazing desserts.
- Pizzeria II PeccatoDelight your palate with the rich flavors and textures from Italy.
- Sea PlaceThe finest seafood you can enjoy! Your window into the delicious bounty of the Caribbean.
- Wok Asian Cuisine
Enjoy our Asian infused menu-unique noodle and rice dishes are just the beginning of delicacies that will be offered.
- Zanza lounge barLocated between the main two pools with live music in the afternoons, ranging from reggae to jazz, and enjoy a relaxing atmosphere.
- Beachfront
- Boutiques/stores†
- Business center†
- Car rental desk†
- Concierge desk†
- Ice machine†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Room service
- Beachfront
- Boutiques/stores†
- Business center†
- Car rental desk†
- Concierge desk†
- Ice machine†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Room service
- Spa, Offsite†
- Tour/sightseeing desk†
- Turndown service
- Wireless internet connection in public areas†
- Please contact the hotel for additional information.
† Fees may apply
- Children's pool
- Children's program, onsite
- Fitness center on-site
- General †- Pickleball Center (2 Courts)
The Pickleball Center is part of the all-inclusive plan. - PoolThere are 2 adults-only pools with two Jacuzzis.
There's also an infinity pool – beautiful designed in such a way that the edge appears to merge with the ocean.
- Volleyball
Beach volleyball
- Water activities- Kayaks
- Paddle boards
- Boogie boards
- Hobie cat rides
Children under the age of 18 must have adult supervision.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4916 reviews
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Apr 03, 2026Great family memories
Beautiful resort, great food, we had a two bedroom ocean front suite, that’s gorgeous, we did have some sour flies.
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Apr 03, 2026Platinum with butlers !!
Our experience was, as always, exceptional with the El Cid family !!! A very special thank you to our incredible butlers Erik & Leo ! You made our entire family feel so well cared for ! Your attention to details and to our every request was so greatly appreciated !! We can’t wait to return !! Thank you !!
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Apr 03, 2026
Perfect spring break getaway!
Absolutely beautiful property and top notch amenities. Everything is so clean and we'll maintained. You can tell the staff genuinely cares about their quality of service. Jesus, Alberto, and David were especially attentive to all of our needs for dinner, excursions, and our room. We can't wait to come back!
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Apr 01, 2026
March Break at Ventus
El Cid Ventus never disappoints. We have been here five times, and love it just as much everytime. The food is fantastic. Rooms are clean and well kept. The butlers and serving staff go out of their way to please. Our butlers Luis, Hugo, and Noah made our stay very memorable with all the decorations and special attention to our birthdays (my husband and I both turned 50). My only disappointment is the beach (which is no fault of the resort). The seaweed situation makes using the beach unpleasant. However, we knew this ahead of time and so it did not bother us much as we enjoyed the many beautiful pools around the resort. Loved our vacation!
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Mar 31, 2026
Always a Pleasure‼️
The three El Cid resorts in Puerto Morelos are all at one location. The grounds are lovely, the rooms are spacious and the restaurants and dining options are very good. I am a platinum member. We had 2 butlers assigned to us. Cali and Manuel were great and took care of our every need and request. All the staff members are courteous and professional. The beach is not good right now due to the sargassum situation in the Caribbean. The pools, however, are very nice. Only one is considered to be “slightly” heated. I love the gentle breezes and soaring birds above. Looking forward to my next visit.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
• Basic Wi-Fi 4 devices per room
• 2 hours late check out based on availability
• Parking , valet parking service
• Transportation between Hotels
• Gym
• Unlimited local phone calls
• Safe deposit box
• Concierge services
- Pet Policy : Pets Not Allowed