Resort Details
- AbniaHave a drink and enjoy the entertainment at our lobby bar.
- AromasWake up to the comforting aroma of freshly ground coffee and delicate specialty teas. For a special treat, indulge yourself with our own gelato.
- FreskoChoose from an array of perfectly light menu options, try one of our healthy salads, paninis and much more.
- ìle de FranceAuthentic French fine-dining experience, a superb gourmet A la carte menu.
- La CrêpeSweet and savory on one menu! Because there is always room for dessert, this will be a "must visit."
- Macondo ocean deck barOffering international brand beverages and tropical cocktails while delivering a relaxing view of our infinity pool.
- MaizA glimpse of México, what a tantalizing treat!
- Mercado de DoloresGuests will be tempted by seven distinct cuisine specialties that include authentic delicatessen fare, seafood, Italian, Thai and amazing desserts.
- Pizzeria II PeccatoDelight your palate with the rich flavors and textures from Italy.
- Sea PlaceThe finest seafood you can enjoy! Your window into the delicious bounty of the Caribbean.
- Wok Asian Cuisine
Enjoy our Asian infused menu-unique noodle and rice dishes are just the beginning of delicacies that will be offered.
- Zanza lounge barLocated between the main two pools with live music in the afternoons, ranging from reggae to jazz, and enjoy a relaxing atmosphere.
- Beachfront
- Boutiques/stores†
- Business center†
- Car rental desk†
- Concierge desk†
- Ice machine†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Room service
- Beachfront
- Boutiques/stores†
- Business center†
- Car rental desk†
- Concierge desk†
- Ice machine†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Room service
- Spa, Offsite†
- Tour/sightseeing desk†
- Turndown service
- Wireless internet connection in public areas†
- Please contact the hotel for additional information.
† Fees may apply
- Children's pool
- Children's program, onsite
- Fitness center on-site
- General †- Pickleball Center (2 Courts)
The Pickleball Center is part of the all-inclusive plan. - PoolThere are 2 adults-only pools with two Jacuzzis.
There's also an infinity pool – beautiful designed in such a way that the edge appears to merge with the ocean.
- Volleyball
Beach volleyball
- Water activities- Kayaks
- Paddle boards
- Boogie boards
- Hobie cat rides
Children under the age of 18 must have adult supervision.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4764 reviews
-
Dec 13, 2025Beware of sales pitch
Beware of the sales pitch to buy a membership. They entice you with a free &75 certificate towards a purchase to listen to presentation. The 90 minutes as advertised turned into six hours and lost an entire day of vacation. Caution! It is a bait and switch. What is promised at the beginning is not what it ends with. Total scam. Interest rate is 19% with mandatory monthly payments and annual maintenance fees. Very bad experience.
-
Dec 13, 2025The Very Best
Amazing butler service with Ivan, Alejandro, alexandro Spa treatment is a must! Great food and the highest levels of sanitation Thanks
-
Dec 12, 2025
November, 2025 to Ventus El Cid
We had a wonderful trip with great weather and great food and drinks. There was entertainment every night that we enjoyed. We noticed a problem with mosquitoes and seaweed that we had not seen on other trips here. This may be a time of year issue. Our butler for our two weeks was Gerson. He was wonderful. He came to our room every morning to arrange our dinner reservations, transportation and any other needs we had. We will ask for him on every trip.
-
Dec 12, 2025
Great family vacation
Just got back from Ventus at Marina El Cid in Riviera Maya, and wow, it blew us away. This all-inclusive spot in Puerto Morelos is right on a beach, great for families. Food was solid too, from fresh grilled seafood to real Mexican eats and buffets that hit the spot every time. But the real star was the service, especially our butler Gonzalo, the guy was a legend, handling everything from trips around the resort to keeping our room spotless with a smile. And for my daughter’s birthday? They decked out her room with balloons, a cake, and little extras that made her day magical. It was an amazing experience! Highly recommended!
-
Dec 07, 2025
Most excellent!!!
Two Butlers Ricardo and credit made my experience incredible easy got everything done and anything I needed. They are an absolute asset to El Cid. Can't wait to go back in February to see them again.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
• Basic Wi-Fi 4 devices per room
• 2 hours late check out based on availability
• Parking , valet parking service
• Transportation between Hotels
• Gym
• Unlimited local phone calls
• Safe deposit box
• Concierge services
- Pet Policy : Pets Not Allowed