Location
Universal Orlando Resort On-SiteProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 20Feb15 - 31Dec50
Customer Ratings & Reviews
TripAdvisor Traveler Rating
24729 reviews
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Nov 30, 2024Location location location l.
Location, location, location. If your vacation to Universal Studios in Orlando includes a trip to the Volcano Bay Waterpark (and it should). Then this hotel is an excellent choice. It's located right next to the Waterpark, so it has its own short walkway and entrance into it. My wife, myself, and our nephew recently stayed at the Cabana Bay hotel (11/25 11/29/2024). We stayed in a family suite which has a bedroom area with 2 queen beds that has a partition to separate it from the living room. The living area has 2 chairs and a sofa that is a pullout bed. The living area is roomy enough. Each room has a television. The kitchenette has plenty of space. The dormer refrigerator has plenty of room. There is a microwave and a single cup coffee maker. There are plenty of shelves to place any snacks you brought along with you. Paper plates, bowls, and plastic utensils are provided. The bathroom is compartmentalized, so the vanity is 1 part the shower, and the toilet have their own rooms with separate doors. As for the restaurant area. It's like a food court. One station you can get pizza and spaghetti. Another burgers and a deli for select sandwiches. Breakfast also had a variety of options. They do have grab and go options. Overall, the quality of the food was decent. If you want more of a sit-down restaurant option, you can take a short walk on the garden walkway over to Sapphire Falls. Speaking of Sapphire Falls. That brings up your transportation options. As mentioned, Volcana Bay is just a short walk. To get to the other parks, you can take a shuttle bus. They run continously every 10 minutes starting at 7 AM. The con on taking the bus is that it takes you to the same security check point as the parking garage. So it can get quite crowded and slow your entry into the City Walk area that leads to either park studios and / or Islands of adventure. Another option is to head over to Sapphire Falls to take advantage of the water taxi, which has its own security check point and can expedite your travel to the parks. Or if you feel like it you can walk along the garden path that takes about 20 minutes. The cons. There are 2 pools which are nice. There also is a lazy river. The knock on this is they make you purchase the inner tube rather then just offering them for free use. You can bring your own and they will inflate it for you. Or you can forgo the the inner tube and use the free life vests or just hop in. It's also sprawled out so depending on where your room is located you may have a long walk to the dining area and to the bus stop. Overall. A very good value option when visiting Universal orlando. Another bonus because it's a universal hotel you get early entry to the park. But unlike the premire hotels you are not eligible for the complimentary express passes. So keep that in mind when choosing a hotel.
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Nov 29, 2024Motel vibe, not a hotel
Dated, aged interior. Retro but in shabby condition. No privacy with regard for the bathroom amenities. Shower/tub, doors, surface areas all need to be cleaned. Nowhere to put more than one or two pieces of luggage. Staff was super friendly. The amenities outside of the room and the proximity to the park are positives. It’s definitely a motel not a hotel.
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Nov 26, 2024
Great hotel for Volcano Bay
Nice retro hotel conveniently located next to Volcano Bay. We had a decent view from the 6th floor in the Bayside building looking across to International Drive. There are 2 good swimming pools with a beach area , the lazy river was great to cool down. Plenty of food / drink options. We used the bowling alley one evening and ate there afterwards, the food was good. Volcano Bay entrance is seconds from the exit from our building. We had a great time there with plenty of water slides to go at or just lazing on a sun lounger. The buses to Universal Studios are regular there and back. Just a few downsides that we found… The room cleaning was virtually non existent during a 2 week stay with the bedding changed once. And as non drivers , we spent quite a bit on Ubers getting to International Drive for more varied dining options as walking there is not easy. Next time here we would probably try the Endless Summer hotel which we felt was more conveniently located. Overall a great holiday hotel and enjoyed our stay very much.
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Nov 24, 2024
Amazing value - would return!
We spent 7 nights in the two bedroom Volcano bay suite at Universal Cabana Bay Beach Resort and would happily stay here again. The room was spacious and comfortable, though the furniture was showing some ware and tear. The staff were friendly, the food at Bayliner Diner had great options (including HEALTHY ones like make-your-own fruit bowls and salads), and the amenities like multiple swimming pools, hot tubs, lazy rivers were fantastic. There were often characters wandering around the lobby available for photos (like Scooby Doo and King Julien.) The bus transportation was frequent and comfortable. You do get early access to the Park by staying here. Overall, fantastic value for money! I reccomend.
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Nov 18, 2024Can't wait to come back
We love this hotel. We've stayed twice and would always come back to this hotel. The rooms are spacious with everything you could need. The best bit is having Volcano Bay as your back garden and the early entry to all 3 parks. My one small issue is the Starbucks within the hotel, the staff were rude and several times got our order wrong. I know this isn't the fault of the hotel but it's within the hotel