The Westin Santa Fe, Mexico City is located downtown in the major business district of Santa Fe. Guests of our refined hotel have direct access to many nearby attractions including the Santa Fe Convention Center and Centro Santa Fe, the second largest shopping mall in Latin America. With over 12,000 square feet of event space, our understated venues are the ideal location for your next meeting or event. Recharge with a number of enhanced amenities including our Heavenly Spa by Westin™ or our state-of-the-art WestinWORKOUT® Fitness Studio. Enjoy eclectic, nutritious dishes with locally sourced ingredients at our on-site restaurant, Market Kitchen. Each of our guestrooms and suites features signature plush bedding, marble bathrooms and stunning views of the city or valley. Find your balance at The Westin Santa Fe, Mexico City.

Property Information

Year Built: 2010
Last Renovation: 2010
Floors: 11
Nonsmoking rooms: 259
Suites: 35
Total rooms: 224
Total rooms and suites: 259

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 12
Pet Policy Pets Allowed: Pets Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 666 reviews
  • 5.0 star tripadvisor rating
    Magnificent hotel in an amazing city with outstanding people.

    Probably one of the best hotel experiences I've had in a long time. The staff here are outstanding. From Fani in housekeeping that kept our room spotless and always left an extra towel, to the concierge, Jerry, who managed a last minute tour to the restaurant staff who made it possible for a long stay with no monotony in dining. A special mention has to go to Joel in the restaurant who listened to any concern and acted on it right away. Nothing was too complicated or off the wall for him to deal with it. All in all a magnificent hotel in an amazing city with outstanding people.

    Jan 30, 2023
  • 5.0 star tripadvisor rating
    I highly recommend to visit the VP section if possible you will enjoy a nice view of the Santa Fe area

    I was surprised about the service from everybody , always welcoming and giving the extra mile at every question I ask. The room may not be as fancy as other Westin Hotels but at the same time is in the top if we compare. The food is a real Mexican state of the art, todays day is almost imposible to find a good place in that serves good quality real Mexican food and I was surprised about the variety of real Mexican taste and quality in their breakfast bufete. Because the quality and service this place is underpriced if we compare to others in the area

    Jan 02, 2023
  • 5.0 star tripadvisor rating
    Three and a half weeks of luxury

    My wife and I spent three and a half weeks at the Westin Santa Fe and I could not be happier. The room, the food, the location, the staff were all well above any of my expectations. First, the room. A great view through the double wall of glass, a very comfortable bed and not a thing more that we could have asked for. A great place to rest and recuperate after a day in CDMX traffic. The location is excellent. Easy walking distance to shops, restaurants and offices with a complete feeling of safety and security. If you are craving Japanese, Mexican, Continental, Fusion or just a Starbucks it's all at your fingertips. But why would you eat out? The food at the hotel was excellent. Each dish that we tried during our stay was perfectly prepared, delightfully presented and we never doubted the skill of the chefs or the line cooks. The Sunday Brunch was amazing, fresh seafood, charcuterie, "antojitos", pizza, pasta, fruit and an amazing array of dishes that invited you to try. All these superlatives cannot begin to express the admiration and respect I have for the staff. From the bell men who greet you at the door with a genuine smile, the front desk staff that go out of their way to make your stay memorable to the housekeeper who changed her schedule to meet ours, I am grateful for them. There are a lot of standouts but the Market Restaurant staff were the reason our stay will always rate at the top. Joel, Juan and the Chef run a tight ship. The wait staff were professional but very friendly, we were genuinely sad to leave. They made our time in CDMX memorable. Congratulation Westin Santa Fe, you have a real winner here. Your facilities are good but the staff are exceptional!

    Sep 13, 2022
  • 3.0 star tripadvisor rating
    Good things and some problems

    Good insonorization, good position for business. House keeping to be revisited for sure, lot of things do not work in the room (like the coffee machine). Breakfast correct, not very large choice, can become chaotic at rush hours. There is no pool, but a bathtub on the roof, 3m long, 2 m wide, 0.9 m deep...enjoy your swim...

    Aug 20, 2022
  • 5.0 star tripadvisor rating
    Wonderful retreat in a new thriving area of Mexico City

    I have not been to Mexico City since 2012. A lot has changed in a decade. The Santa Fe area as it is now was nothing like it before. In fact -- I think it was the city dump area! But now it is thriving with great restaurants and hotels. My stay at the Westin was made that much more enjoyable by the new GM Joel Martin and the wonderful restaurant staff who treated me -- solo female business traveler with great care and attention. I invited a business colleague I hadn't seen since my last trip to stay for dinner and the staff -- from check Erick Escalante and Captain Noe Obispo to servers Eduardo, Jesus and Armando took great care of us. They made it a wonderful return to Mexico City.

    Aug 12, 2022
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319