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4656 reviews
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Dec 26, 2024great location, needs upgrades
The hotel is old but charming and location is incredible (though busy) We arrived (female and one child) with lots of luggage - nobody came to assist so had to leave child to go find a luggage cart and try stack the luggage myself. This is in a very busy area in the rain with a lot of theft .Asked several male security for assistance who said "he was coming", but didnt offer to help - eventually saw the luggage attendant helping some men who arrived after me into a taxi. (if you know its going to be busy, extra luggage attendants should be out front at check in) Woke up next day to heavy construction outside my room on street and in the hallway directly oustide room, (seemed to be fixing something in the ceiling) so sleeping in was impossible. Heat never worked and it was cold, room covered in dust (but old building), but even if I lay down my phone it would be covered in dust after an hour. Didnt stay very long (two nights)
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Dec 25, 2024Westin Paris Shame on you 12/3/24
I would first like to say that this was not our first time at the Westin Paris. On previous trips, they have been fine however because of the treatment and the state of the room, this will be our last. Because of our status with Marriott, we were given an upgrade from the category of which we originally booked, which was a Eiffel Tower view room. The upgrade was for an ambassador suite Received confirmation of the upgrade along with confirmation that your room is ready. About an hour and a half later when we checked in, sometime between 12 noon and 2 PM. we found that they had given our room away and the room that they did put us in did have an Eiffel Tower view if you were a contortionist There were multiple spots throughout the entire bathroom that had rust, including around the toilet hinge along and around the tub area. The carpet had not been properly vacuumed. There was a pile of trash from the previous guest that remained in the hall in front of our door for over six hours. Since our stay, I have had numerous conversations with the general manager of the property. The result of these conversations did not end up to my satisfaction The property does not care. The property is a major need of a renovation and they do not put the guest first. They were given the choice to either adhere to the upgrade given by corporate or to sell the room out right at full freight . What the Westin Paris did to us was a complete slap in the face. I would not recommend this property to anyone. There are plenty of beautiful hotels in the city to choose from. It is also worth noting that if you read the reviews of the Westin Paris for the entire month of November 20 24 They are not good. Not good at all.
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Dec 22, 2024Above the metro- not a quiet hotel.
I was here for a meeting and while the room was spacious and a beautiful view, I was on Floor 1 right about the Metro and across from the Jardin de Tuileries x-mas market with loud amusement rides. You could literally feel the vibrations from the Metro every 5 min, even while sleeping. The amusement rides went on late into the night and this is on a very busy (think honking) traffic area. If you want to be in a great location for Place Vendome, this hotel wins, but it is also in the more expensive district and very loud. Stay in Relais Hotel du Louvre instead. Your rooms and bath will be smaller there, than the Westin but it will be silent and you will be in a more artsy district when you cross the Pont Neuf. The meeting food was also not good. I left a scarf behind and the cost to return it was 120 euros. That was also not appreciated. However, the cleaning staff were terrific and the room was spotless.
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Dec 14, 2024Fantastic hotel
The Westin Paris - Vendôme never fails to impress me it’s one of my favorite hotels in Paris! I had another fantastic stay, and the breathtaking view, especially with Christmas approaching, made it even more magical. The hotel itself is a beautiful and elegant place, with warm and attentive staff who make you feel right at home. This wasn’t my first visit, and I certainly don’t regret coming back. I highly recommend this incredible hotel for anyone visiting Paris, especially during the holiday season.
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Dec 13, 2024
Perfect place to stay
We spent our anniversary at this hotel. Excellent service and staff. Great rooms and an awesome breakfast. Great intimate bar to end the day. Perfect location to shops, museums and palaces. Would definitely stay here again. Very safe neighborhood.