Resort Details
- Beach BarFun and lively, the oceanfront poolbar is the perfect venue to experience an day in Hawaiian paradise. Enjoy delicious pupus (appetizers) under the Ka’anapali Sun as well as our selection of wines, beers and cocktails including the award-winning No Ka Oi Mai Tai. Located at the resort’s adult pool deck area overlooking Ka'anapali Beach.
- Colonnade CafeFor a quick morning bite, stop by this tropical bistro serving a variety of fruit, freshly baked pastries, tropical smoothies and Starbucks coffee. Favorite treats include macadamia sticky buns and Heavenly shake.
- Relish Burger Bistro
Featuring American favorites with a modern twist, the all-day dining selections include innovative touches such as all-natural Kobe beef burgers served bun-less and island favorites such as Huli Huli with grilled chicken breast and Maui Gold pineapple salsa.
- Relish OceansideThe Relish Oceanside restaurant features fresh island fish, delicious steak and contemporary cuisine with island flavors are scrumptiously prepared and served to you among a tropical oceanfront setting, along with waterfalls and flickering tiki torches. Open for dinner daily
- Sea DogsCentrally located, Sea Dogs is a convenient spot to pick up a snack on your way to the pools or the beach. Here you'll find hot dogs, soft drinks, popcorn, shave ice, ice cream and a variety of light snacks.
- social spaceThe social space in Ka‘anapali is open to resort guests and community. It features a state-of-the-art arcade, duckpin bowling, Topgolf Swing Suites, and virtual reality stations, offering diverse entertainment options. With over 50 video and arcade games, it ensures fun for all ages. Curated food and beverage offerings make it an ideal spot for friends and family to gather. Designed for both locals and visitors, it provides a unique, engaging experience for meeting, playing, and savoring moments.
- Wailele Polynesian Luau
Spectacular revue featuring the songs and dances of Hawai‘i and Polynesia, Maui’s only extreme Fire Knife Dance, complemented by a lavish island-style buffet dinner and refreshing cocktails. Held Tuesday, Wednesday and Thursday evenings at the oceanfront Aloha Pavilion. Reservations required.
- 24-hour front desk
- Accessible facilities
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold†
- Beauty shop/salon†
- Bell staff/porter†
- Business services†
- Children programs†
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold†
- Beauty shop/salon†
- Bell staff/porter†
- Business services†
- Children programs†
- Children welcome
- Concierge desk
- Currency exchange†
- Elevators
- Exercise gym†
- Free parking†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Non-smoking rooms available
- Outdoor pool
- Pets allowed†
- Restaurant†
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Whether it’s a beachside ceremony at sunset or a morning celebration in a lush, blossom-scented gazebo, The Westin Maui’s “Celebrations of Aloha™” wedding center helps couples create the perfect romantic event to celebrate their love. When it comes to making dreams come true, there isn’t a detail too small or a dream too big - whether it’s for the perfect wedding or a loving vow renewal. The wedding specialists tend to a couple’s every need, from securing Hawaiian flowers for bouquets to finding a photographer who can perfectly capture the day.
† Fees may apply
- Children's program †
Westin Kids Club® Discovery Room
This fun-filled 'keiki' or children's program introduces the unique Hawaiian culture and traditions through dance, arts and crafts, language and games. Keiki ages 5 to 12 years can have an activity-filled day and learn more about Hawaii. The Westin Kids Club Discovery Room is licensed by the Department of Human Services, State of Hawaii.
Each day at the Westin Kids Club Discovery Room is different and exciting. Our Westin Kids Club® Discovery Room facility is equipped with video game systems, air hockey, foosball and more. Our day begins with keiki getting to know one another and includes a delicious lunch provided by our very own ‘Ono Bar & Grill. All full day keiki then enjoy an afternoon swimming in the Westin Maui pools. Keiki will receive a complimentary Westin Kids Club® t-shirt on their first visit.
Pricing available at check-in.
- Direct access to a beach
- Fitness center on-site †WestinWORKOUT
- Non-Motorized Water Sports †Water lovers will enjoy snorkeling right in front of the resort on Ka’anapali Beach. For those desiring a little more underwater fun, the resort offers on-site scuba diving lessons, certification and beach dives.
- Outdoor pool
Enjoy an 87,000 square-foot pool area overlooking the Pacific Ocean featuring five swimming pools, two water slides, a swim-through grotto with twin waterfalls and a hidden whirlpool. Among the pool area you notice exotic wildlife and art collections.
- Sauna †
- Spa †Heavenly Spa
- Steam bath †
- Golf †
The Westin Maui looks towards the mountains across Ka’anapali Golf Resort home to the Ka’anapali Kai, and the Royal Ka’anapali Courses. The spectacular 6700-yard, 18-hole Royal Course was designed by Robert Trent Jones, Sr. and is both distinctive and demanding – home of the Wendy’s Champions Skins Game. The 6400-yard, 18-hole Kai Course is more of a strategic round and recently hosted the ladies of Big Break Ka’anapali, Golf Channel’s premier golf reality show.
- Scuba diving †
- On-site Entertainment
‘OnO Bar & Grill highlights local musical talent nightly while the Wailele Polynesian Lu’au featured a few nights out of the week offers a spectacular revue featuring the songs and dances of Hawai‘i and Polynesia, Maui’s only extreme Fire Knife Dance, complemented by a lavish island-style buffet dinner and refreshing cocktails.
- Famous and historic Lahaina Town
- Gemini Catamaran
- Iron Wood Ranch
- Maui Eco-Adventures
- Other Local AttractionsHeavenly Spa by Westin™ at The Westin Maui Resort & Spa, Ka’anapali is designed to rejuvenate and renew the mind, body and spirit amidst its luxurious oceanfront setting with breathtaking views of famed Ka’anapali Beach. Within the 15,000 square-foot full-service spa are 16 treatment rooms including two couples massage suites- each with a whirlpool and candlelit ambience; separate men and women lockers with sauna, steam room and whirlpools; ocean view relaxation lounge where guests are pampered with lavender lemonade and Hawaiian dried fruit; the trademark “Westin Workout” 24-hour facility with state-of-the art equipment and tropical views of waterfalls, exotic wildlife and the ocean; open-air yoga and fitness studio offering classes such as moonlight yoga; a full-service beauty salon with hairstyling, manicures, pedicures, hair-braiding, and make-up; and bridal party preparation. An outdoor cabana for single or couple massages surrounded by waterfalls and lush gardens completes the extensive offerings of Heavenly Spa by Westin™.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6850 reviews
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Mar 28, 2026Not the vacation we hoped for…
Unfortunately, we were at the resort during the last Kona Low that hit the islands, but that is not our reason for the average review. While the resort property is lovely and the pools are wonderful, the customer service is average for what is considered a premium resort. We booked the vacation last August and the package we booked through United Vacations included breakfast for two and a $100 @ day resort credit. When we checked in, we were told we did not get breakfast included and there was no resort credit. After a lot of back and forth between our travel agent, United vacations and the Westin, nothing got resolved, even after our travel agent and the rep from United Vacations called the hotel. I even sent an email to the general manager after the front desk clerk suggested I do so, and I included everything from our reservation and the emails back and forth - they never even acknowledged or responded to my email. As a Marriott Bonvoy member, I was very disappointed. We knew Maui would be expensive, but $60 for two of us for breakfast was outrageous. Needless to say, we didn’t eat breakfast there more than twice. They charge a daily resort fee, but if you want a chair on the beach, it’s extra, as are the cabanas. If you want to park a rental car, it’s an additional $50 @ day. Unfortunately, due to the storms, we were only able to enjoy a couple of sunny days. We went there to celebrate my husband’s 60th birthday and will probably never go back to that resort due to our experience there. It was an extremely expensive and frustrating experience.
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Mar 28, 2026Worst customer service from the management themselves
We checked in yesterday and found multiple incorrect charges on our account that did not belong to us. When we raised this with the hotel manager, the issue was dismissed as something that did not happen on their end. There was no effort made to investigate further or resolve the discrepancy. The manager seemed to have zero interest in helping and we were essentially left to deal with it ourselves, spending a portion of the morning of our vacation to deal with this on our own. This is extremely concerning when it comes to billing accuracy and customer service. Someone else was charging to our room and we essentially were told it was our problem to figure out. Guests should not have to argue to have incorrect charges acknowledged. This lack of support and accountability was frustrating, especially at the start of our stay. We expected better customer service when addressing billing concerns. I would strongly urge management to review this situation and ensure proper support is provided to guests when billing errors occur.
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Mar 18, 2026
Loyal Bonvoy Member – Extremely Disappointed in Customer Care
As a loyal Marriott Bonvoy member who has consistently chosen Marriott properties for my travel, this was one of the most disappointing experiences I’ve had. My reservation was inadvertently canceled through Expedia’s chatbot without clear confirmation, resulting in a $1,500 cancellation fee. While I understand policies exist, what stood out most was Marriott’s complete lack of empathy or willingness to work toward any reasonable resolution given the circumstances. There was no attempt to understand the situation, no flexibility offered, and no acknowledgment of my loyalty as a frequent Marriott guest. At a minimum, I expected a conversation or some level of goodwill. Instead, I was left with a significant financial loss and the impression that customer loyalty carries little weight when issues arise. This experience has made me seriously reconsider continuing to stay exclusively with Marriott properties
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Mar 09, 2026
Solid Resort, but not amazing
The Good: Solid resort, great location, nice pools, and expansive beach. The food (albeit slightly expensive) was very good, although I would have liked more sandwiches available for lunch, and the breakfast had very small portions. Rooms were a nice size, housekeeping was great, and the overall grounds were lush and well-kept. The Not So Good: I’m Platinum Elite and had expectations that I would get something for staying 50 nights with Bonvoy. I got no upgrade even though suites were available. The “breakfast” was a cold premade option with coffee at a self-service market; I would have much preferred a credit toward a real breakfast. The front desk staff needs some serious customer service training, just not what I expected at a Westin, just attitude with yawning and a very uninterested demeanor. I had to ask 5 times to confirm late checkout (I get GUARANTEED 4 p.m. checkout), and I got consistent attitude and no answers to any of the questions I had. Only on the 5th time did I discover there is a hospitality room where guests taking a redeye flight could shower. Noise and smoking (even though it’s a non-smoking hotel) were an issue. I understand that we visited during a busy time, but the resort did nothing even when it was reported. It was sometimes a challenge to find deck chairs at the pool, but usually could even if it was further away from the water. For chairs and an umbrella on the beach, it was $185 for one day until 5pm, which is just ridiculous. The resort used an insane amount of single-use plastics, like for everything. I found it offensive and upsetting that even the straws were plastic, some of which claimed to be compostable, but nothing was separated, so everything was just trashed. Given the ecological sensitivity of Hawaii, this should not be permitted. The gym was great and very large, but three of the four Peloton Bikes were inoperable and the functioning one was very rusted. The spa was extremely underwhelming. I’ve had better spa experiences at an airport. There are no facilities, no cold plunge, no whirlpool, and the only sauna is an infrared single-user one in a shared common area. The lounge area is open to a bar; there were random people eating fried chicken while I was in my bathrobe and towel, not relaxing; do not go to the spa.
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Mar 07, 2026Highly Satisfied!! Company Trip + Guests
From the people, whether native or employees, were genuine and kind, willing to help! The amenities were in close proximity and easy to get to -- taking in the view and fresh air on the way. They have an arcade too and it's CLEAN and surrounded by professional management/team. Atmosphere of the resort is exquisite and i would revisit if i could choose to do it again. Room keeping was top notch + service. Only negative experience was a ~60yo lady at front desk that was giving attitude because we asked for room balance -- claiming that it's not her problem we don't have copy of your receipts of purchases. Yeah, we're human we forgot or lost a receipt... She wasn't a critical thinker to find a solution. Then management stepped in and saved any further stress. All in all, what a beautiful privilege to be here. Wildlife, Nature, Food. MMM MMM! :]
- AdvisoryThe social space in Ka‘anapali is open to resort guests and community. It features a state-of-the-art arcade, duckpin bowling, Topgolf Swing Suites, and virtual reality stations, offering diverse entertainment options. With over 50 video and arcade games, it ensures fun for all ages. Curated food and beverage offerings make it an ideal spot for friends and family to gather. Designed for both locals and visitors, it provides a unique, engaging experience for meeting, playing, and savoring moments
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $49 (Plus Taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryA minimum Self Parking Fee $50 and Valet Parking Fee $55 plus taxes, per per night, vehicle, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
- Pet Policy : Pets Allowed