The Westin Hapuna Beach Resort is a newly renovated contemporary island retreat overlooking one of Hawaii's most beautiful white sand beaches. Two pools, multiple dining options, an 18-hole golf course, Westin Workout and Crossfit Center and 249 guestrooms and suites with Westin signature amenities welcome guests for rest and rejuvenation.

Location

Waikoloa
Kona, HI, USA - Keahole (KOA) : 30 miles

Property Information

Year Built: 1994
Accessible rooms: 10
Floors: 9
Total rooms: 249

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory A mandatory hotel-imposed fee of $37 plus tax per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.
Advisory A charge of $35 plus tax per vehicle per day for valet parking or self parking will be collected by the hotel. In and Out privileges apply. Parking fees are subject to change.
Advisory The charge for extra guests beyond the room's standard double occupancy will no longer apply. This change applies to future reservations for 2025. Breakfast packages remain valid only for the specified number of guests.
Advisory The fee for an extra bed will be $80.00 plus taxes per night. This applies to both existing and new reservations with stay dates from January 1, 2025, onward. The fee is only applicable to rooms that can accommodate a rollaway bed alongside the existing bedding.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.H

General Information:
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee – Mandatory hotel-imposed fee will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change without prior notice.

Mandatory hotel imposed resort fee inclusions:

• Pool and Beach chair services

• Unlimited Internet connections

• Cultural activities featuring Sunrise Ceremony,  Ukulele, Lei-Making and Hula lessons 

• In- Room sanitizer package of alcohol wipes

• Complimentary Self Service Laundry facilities

• Nightly Dining Shuttle to Mauna Kea Beach Hotel

• Hospitality Lounge with lockers and showers- for early arrivals and late departures Local and long distance calls (United States only)

• Introductory ocean activities classes

• Koi fish feeding daily

• 10% Westin Family Kids Club

• 10% off  merchandise at Hapuna Golf Pro Shop 

• Photography Session with Blinnk Photography – Complimentary digital photo or print credit

• One eco tote Bag per stay

• Until June 1, 2021 (or until the refillable water flasks are in place at resort):  Complimentary bottle of water

• Purified Water refill stations

• Beginning 6/1/2021: Two complimentary double insulated refillable water flasks per stay*.


The above list may not be comprehensive and is subject to change. The hotel can provide current fee and inclusions when you check-in.

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Non-Refundable categories: Non-Refundable categories are completely non-refundable and non-modifiable at time of booking. Cancellations, no-shows and early departures will be billed for the full length of stay. Name and/or date changes are not allowed and will be considered cancellations after the reservation has been booked.
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Pet Policy Pets Not Allowed: Pets are now allowed under the Westin pet policy

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4570 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Poor Front Desk Service and bad hotel food

    Beautiful Resort, best beach in the Big Island of Hawaii. However it has poor customer service and bad hotel food. The food at the pool side grill was terrible. We were there 6 nights from 12/27-1/2/2025. We had booked 4 rooms almost 10 months earlier with loyalty points, were actually told by their staff cash customers paying in November and December had priority of better location rooms. I had also called the hotel in 8/2024 to ask if I could pay for 1 suite so all of us could get together and was told no such option existed. This is right after we had just spent 18 nights gorgeous Marriott hotels in Hong Kong Singapore, Thailand and Bali. As Marriott loyalty member for 40 years we have booked our next after Christmas family get together in Maui with a different Royal Lahaina Oceanfront cottages.

    Jan 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic beach front location

    I first fell is love with this property on 2000 when we visited for Honeymoon. Christmas 2024 was our 7th visit and 2nd Christmas here - it will become an annual tradition. The hotel is stunning with large lobby that is open to the ocean! We booked this trip on points and all range as available was a ground floor room with lanai but it turned out perfect as we had a beautiful ocean view and were steps from the beach! If you have Marriot status ( I have their highest level with Ambassador) please be aware that at peak seasons such as Christmas- they are at capacity so room upgrades and late check out is unlikely but the platinum breakfast is a great way toy start the day and they brought us a lovely welcome gift of cheese and wine! Book cabanas early during peak season - we booked Christmas Day in July when it was one of the last available! Rooms are bright and large with lovely large bathrooms and patio! Cleaning was the only thing that could have been better and was inconsistent! Staff are lovely - many have been there for years such as Jerry the great Barman at the pool and all the ladies at breakfast ! Beach front location is amazing

    Jan 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great for kiddos

    Traveled with my husband and 15 month old. We enjoyed staying at this family friendly hotel with great customer service. Spacious rooms to spread out. The kids pool has a shallow platform area for the little ones to splash around. Helpful concierge. Golf is right next door and my husband enjoyed the course - especially the ocean views. Amazing food. The resort is also the perfect size. Plenty of offerings but still feels small and intimate.

    Jan 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Top Notch - 5 out of 5 for this 4 Star Hotel.

    The Westin Hapuna Beach has changed hands several times. The Westin has done a great job with the updates and the property is beautiful. Overlooking Hapuna Beach, the sunsets and sun rises were beautiful. Views of Mount Hualalai and Mauna Kea can be seen on clear days. A variety of restaurants to accomodate different travelers budgets was nice to see. The staff from the valet, to the front desk, housekeeping, cultural activities and beach were the best. Always friendly and helpful. Such a great stay! Didn't want to leave.

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A Great Place to Stay

    Valet Parking – On arrival valet parking personnel were great, but they always are. Front Desk – Check-in was with Michael; I remember him from when it was named the Hapuna Beach Prince Hotel. He has always been so nice and friendly and our ‘Mahalo’ for his assistance. The Housekeeping Personnel, they are always the same, Super Great. Concierge – Amy – Prior to our stay Amy was so kind to make our Thanksgiving Dinner reservation at the Ikena Landing and we definitely appreciated her assistance. Naupaka Beach Grill – We got to see Bruce and Roydan, they are so super nice. We got to meet Jonathan who was just like Bruce and Roydan, a kind gentleman. We met, I think his name was Jeff, good guy. It was great to see Jerry, unfortunately, by the time Jerry starts working we are off to our room, but Jerry has always been great to us, and we occasionally talk about Fiji, our third favorite place to visit. Piko Coffee Bar – All personnel who work at this bar are Wonderful, friendly and down to earth people. What was the best, we got to see Mike, haven’t seen him forever, he greeted us with a ‘big hug’. Naupaka Beach Grill – Food – My husband and I were so disappointed they got rid of the soups. We loved the chowder and Portuguese sausage soup, sooooo good. The sashimi is still the best, love it. The cheese cake is to die for, so fluffy, good job. But what happened to the Fish n Chips, they were watery and why so yellow batter? Piko Coffee Bar – Food – This has to do with the food sold in the back area of the bar. Great hot dogs. What happened to all good cake, the coconut cake, the carrot cake? Used to have good sandwiches to go, but no more. I know we are picky, but we miss how everything use to be. My husband and I still give them '5' stars. Next stay will be 7 nights instead of 6, wish it could be 2 weeks, wish we could live there. Mahalo

    Dec 18, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319