Property Information
{{title}}
Resort Details
Hotel Advisories
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3200 reviews-
Unexpected superb service!!
I can’t say enough how special the staff at the Westin Ft Lauderdale made me feel for my 50th Birthday solo reflective beach trip. From the reception/check in desk staff Katherine deLeca (who hand wrote a Birthday card and left balloons in my room) to the roof top pool area bar and restaurant staff Emi (bartender) and Billy (who were kind and provided the best customer service listening and delivering perfect the burger, chocolate cake and scenic pictures). I stayed at the Westin with my family Christmas - 15 years ago; the service as great then but this trip it was excellent and I have to say customer service is alive and well Katherine, Emi and Billy exude it in their own individual yet Marriott quality way! Many thanks from this solo newly 50 traveler!
-
Excellent
Staff was friendly , rooms were comfortable And Clean with Beautiful views. Convenient to the Beach and restaurants. Easy to walk everywhere the pool was refreshing and had a gray bar Very cold through the hotel was the only negative I would definitely stay here again
-
Had a great stay
The experience was great on the hotel side. Leo and Alex in valet were amazing. Storme the bellhop got us everything we needed and had great suggestions for food/ drinks etc. We did have some kids that were there for a hockey tournament wrestling in the hallway, banging up against our door at 1am. But right when we were about to call security, they showed up, made them go to their rooms and we didn’t hear a peep after that. They handle the situation swiftly and professionally.
-
It was ok…
The hotel was fine. Relatively clean (but don’t go barefoot in the room - floors are dirty), but a musty smell permeates the lobby and guest rooms. Pool was ok; no issues getting a chair. Seems to be a popular conference hotel. There were a lot of kids there for a hockey tournament during my stay. Most were well behaved. The restaurant was not good for breakfast or dinner. Staff was pleasant, especially valets. I would not stay here again when I return to Fort Lauderdale.
-
Great valet parking only. Service of Hotel restaurant was mediocre
Valet parking - run by Leo, Lestor, Jefte & Troy - were awesome. had a fantastic experience with the valet service. From the moment we arrived, the staff was attentive, courteous, and efficient. We didn’t have to wait long for our car, and the team took great care of it. The convenience and professionalism made our stay even more enjoyable. Highly recommended if you’re looking for a stress-free parking experience.