Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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The Westin Excelsior, Rome
The Westin Excelsior in Rome is nothing less than five stars. Our room was spectacular with views of the city from the balcony. The staff was very friendly, the hotel and the hotel room were super clean, and the lobby area was comfortable to sit in. The coffee bar in the morning was plus.
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Excellent Hotel - Reasonable Price
We had an exceptional stay at the Westin Excelsior! The gracious staff was always there to assist in any way we needed. This hotel is a model for what other high-end hotels should strive for in the way of elegance, customer support, and amenities.
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Old World Charm with Topnotch Service
Stepping into this historic hotel transports you back in time - back to the glory days of a bygone "la dolce vita" era and I meant it in a good way. It has tons of history and yet it has all the modern amenities to ensure guests of a comfortable stay. Our first interaction was at the Front Desk. A big shoutout to Riccardo who gave upgraded our room to a grand deluxe with a large balcony overlooking Via Veneto. It made a world of difference since we were here for over a week. A room service cart with a bottle of sparkling wine and cookies was wheeled in soon after we entered our room. How's that for a welcome! Customer service was topnotch - from the porters who hailed us our taxis and checked the weather, the room service staff who brought us breakfast in the morning, housekeepers who kept the room immaculately clean ... 5 stars to everyone! They were all friendly, attentive and seem genuinely happy to be there. It reflects in their service. Having complimentary coffee (or tea) brought to our room every single day is such a lovely perk! And so is the nightly turndown service. The wide selection of options in their in-room dining menu is rather impressive. There is something for everyone with fresh, seasonal ingredients at the core. Loved the French toast with beautiful fruit garnishes and Lavazza cappuccino to start the day. We were hooked! Needless to say, the Westin Excelsior exceeded our expectations and we cannot wait to return. Grazie a tutti! Alla prossima, :)
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Excellent Excelsior
We spent 4 Marvelous days at the Westin Excelsior Hotel in Rome Italy From the moment our Taxi arrived at the Excelsior, We knew we had chosen the Perfect Hotel for our stay in Rome We were checked in by Pierpaolo who took the time to escort us to our Suite And what a glorious Suite it was Everything you would want in a 5 no 7 Star Hotel I must mention the Housekeeping they come not once but twice a day A luxury few Hotels offer these days But they do at the Excelsior Hotel We had delicious breakfasts at Doneys Restaurant Giovanna greeted us She remembered our names despite seeing hundreds of guests a day Amazing But Amazing describes the Mangement and Staff of this Wonderful Hotel Excels
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Another wonderful stay!
We just wrapped our annual two-week stay at the elegant and lovely Westin Excelsior. We cannot say enough about this always excellent Grand Hotel. As usual, the service was first rate: the staff are impeccable, offering a warm welcome and exquisite service; the rooms are extremely clean, bright, and airy; and the beautiful and classic foyer, lounge, and bar offer an elegant ambiance, with live music most evenings. The staff at the bar are amazing, with super cocktails. Staying at the Excelsior is always a great treat, and the location can’t be beat. The hotel is within walking distance of the beautiful Borghese Park, the Spanish Steps (and serious shopping), the Piazza del Popolo, and the Via del Corso and into the historic city. In addition, the metro station Barberini is 2 minutes away by foot, and the Termini rail station only 10 minutes. There's a taxi rank just outside the Excelsior, and because the hotel is on Via Veneto, returning by taxi is simple.