General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - No student groups or Spring Breakers allowed. All guests under the age of 18 must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating872 reviews
Simply the best ! Better than all the rest!
Got to stay here!!! It’s simply the best !!! Better than alllll the rest! Fernando Ricardo Juan are 3 of the many great people that work here and will cater to your Every need!!!!! We love the activities paddle boards snorkeling and kayaks .. the pool the food! It’s everything and more!
Wowed yet again by the restaurant staff
Another great stay at the Westin Cozumel. The Restaurant staff Diana, Milton, Wendy, Angel, Miguel, and team was amazing and provide outstanding service every night. I’m looking forward to another great visit this Summer.
The property is modern and beautiful; located on a private beach with two pools and a scuba diving operation on property. Really lovely place to relax and enjoy the charms of Cozumel. We were well cared for by Ricardo and all the staff. We loved snorkeling on the reef along the property and diving with Pro Dive! The breakfast buffet was enjoyable and the sliders and chicken quesadillas were delicious for lunch.
So clean and beautiful!! Fernando always had suggestions and everyone so friendly!! Beautiful!! We enjoyed it so much!! Definitely recommend staying here!! Love the places to just relax and not have to do anything!! Ready to come again soon!!
Amazing beach front private stay
Fernando was the best. The stay was extremely clean and the staff was very friendly. Premium drinks and wonderful food. Highly recommended stay. The room was very comfortable and the beach was private.