Resort Details
- ChayaDiscover our Italian restaurant in Playa del Carmen with handcrafted pasta, wood-fired flavors, and fine Italian wines. This journey from the Alps to the Mediterranean pairs tradition, fresh ingredients, and refined comfort.
- Duryea's Beach Club - Season IIWinter 2025â??2026 marks the return of Duryeaâ??s Beach Club to The Best Address in Riviera Maya. Indulge in seaside luxury at its finest, from iconic lobster salads to afternoons that linger with Rosé in hand.
- Jack's ClubAdults Only. Unwind at our casual American sports bar in Riviera Maya that boasts an outdoor terrace and plunge pools. Sample a selection of some of the best finger food, like truffle fries, mini burgers and touchdown wings, while you watch the big game.
- Pik NikThe Pik Nik delights diners with an enchanting high-end space dedicated to the restorative powers of culinary and retail therapies. Pick up a to-go meal before you head out to your next adventure at our resort or elsewhere in Quintana Roo.
- RivieraOur seafood restaurant in Playa del Carmen captures the flavors of Mexico's Pacific and Caribbean coasts, blending traditional techniques and fresh, local ingredients with an innovative touch for a seafood-forward menu that's authentic and modern.
- The LibraryDelight in chocolate and conversation with fellow travelers to Mexico in this charming space. We invite luminaries from all walks of life to taste delicacies prepared with Mexican cacao or to experience our acclaimed Afternoon Tea.
- The St. Regis BarMingle at The St. Regis Bar, located on the top floor of our resort in Quintana Roo. Relax amidst a refined bar experience that brings guests closer to the stars. Sip beverages inspired by the constellations, creatively crafted to surprise the senses.
- ToroDine amidst an eclectic, well-appointed residential environment at Toro restaurant. This bespoke dining venue invites guests to sample dishes reflecting the spirit of Mexico and Latin America under the direction of Chef Richard Sandoval.
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Accessible parking
- ATM/Cash machine,Offsite†
- Babysitting
- Barber shop†
- Boarding pass print-out available
- Buffet breakfast†
- Car rental desk,Offsite†
- 24-hour front desk
- 24-hour room service
- Does hotel have accessible parking?
Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Accessible parking
- ATM/Cash machine, Offsite†
- Babysitting
- Barber shop†
- Boarding pass print-out available
- Buffet breakfast†
- Car rental desk, Offsite†
- Carryout breakfast†
- Check cashing policy
- Cocktail lounge, Offsite
- Cocktail lounge with entertainment†
- Cocktail lounge with light fare†
- Coffee shop†
- Complimentary in-room coffee or tea
- Complimentary shoeshine
- Concierge desk
- Continental breakfast†
- Currency exchange†
- Direct dial telephone
- Dry cleaning†
- Efolio available to company
- Elevators
- Exercise gym
- Food and beverage outlets†
- Free parking
- Front desk
- Full american breakfast†
- Full service housekeeping
- Hair dryer
- Hairdresser/barber†
- Health club
- High speed wireless
- Hot breakfast†
- Housekeeping - daily
- Individual Efolio available
- Interior corridors
- Laundry/Valet service†
- Limousine service
- Lounges/bars†
- Meeting rooms†
- Non-smoking rooms available
- Onsite laundry†
- On-Site parking
- Outdoor pool
- Parking
- Pets allowed†
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Room service - full menu†
- Safe deposit box
- Room access through interior corridor
- Spa†
- Travel agency†
- Turndown service
- Valet cleaning†
- Valet same day dry cleaning†
- Wakeup service
- Whirlpool†
- Wireless internet connection in public areas
- Meeting Facilities
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †
- Gym †
- Health club
- Outdoor pool †
- Pool †
- Spa †
- Whirlpool †
- Tulum Archeological Site
- MUSA - Underwater Museum of Art
- 3D Museum of Wonders
- Xplor Park
- Museo Frida Kahlo Playa Del Carmen
- Dolphins Beach
- Parque La Ceiba
- Isla Mujeres
- Reserva de la Biósfera Sian Ka'an
- Cozumel
- Tulum Archeological Site
- Valladolid
- Playa del Carmen 5th Avenue
- MUSA - Underwater Museum of Art
- Xcaret Park
- Akumal
- Cobá Archeological Site
- Isla Holbox
- Las Coloradas
- Chichen Itza
- Playa del Carmen
- Cancun
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Dec 29, 2025
St Regis Kanai Experience
We traveled to the St. Regis Kanai in December 2025 as a family of four, with children ages 4 and 5. As frequent travelers and Platinum Elite Bonvoy members, we have high expectations and this stay exceeded them in every way. I rarely leave reviews, but our experience at this property was truly exceptional. The resort and our suite were stunning, but what truly set this stay apart was the service, which was among the best we’ve ever experienced. Our butlers, Kopa, Raul, and Jose, were attentive, responsive, and consistently went above and beyond, most memorably by arranging thoughtful nightly surprises in our room for our children. Service throughout the resort, from breakfast to the pool and beach, was outstanding. Our family has several allergies and dietary preferences, and every team member was impressively knowledgeable, attentive, and accommodating. A standout example of the staff’s thoughtfulness occurred during a margarita-making class we attended. While we participated, our kids were happily playing nearby, and the manager of the St. Regis Bar completely unprompted organized a mocktail-making class just for them so they could feel included in the experience. It was such a special and memorable touch. One of the highlights of our stay was a family photography session with the onsite BEAM photographer. We’ve done many family photo shoots over the years, and this was by far our best experience, resulting in our favorite photos to date. Our photographer, Valentina, was wonderful, and despite the shoot taking place on a Wednesday evening, the photos were ready to view within 36 hours. She even surprised us with a beautifully produced still and video slideshow, which was incredible given the short turnaround. Coordination with Gary for scheduling and purchasing the photos was seamless and accommodating throughout the process. Overall, our stay at the St. Regis Kanai was exceptional from start to finish. We created unforgettable family memories and cannot wait to return.
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Dec 23, 2025
St. Regis
We had an overall amazing time. The food was top quality and the service was exceptional. The location is beautiful and meticulously clean. The staff was excellent cant wait to go back.
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Dec 18, 2025
Great food, great service and champagne sword service
Mario and Sylvia are my new best friends. Amazing service, very friends, amazing experience!! Food was great, champagne saber experience was incredible. Highly recommend
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Dec 02, 2025
Relaxing visit
My daughter and I had a great trip to St Regis Kanai. They property is outstanding as well as the staff, we can’t wait to return!
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Nov 30, 2025
Great Bar
Carlos was the best bartender at the Regis bar. He was there every night and remembered all our drinks. The Foosball table was a lot of fun, our teenagers enjoyed playing against the dad’s and the bar staff enjoyed watching the competition.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 13
- Pet Policy : Pets Allowed: 1 pet per room with 200USD Non Refundable fee per stay