Resort Details
- 24-hour coffee shop
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Exercise gym
- 24-hour coffee shop
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Exercise gym
- Express check-out
- Free high speed internet connection
- Hairdresser/barber
- Meeting rooms
- Multilingual staff
- Nightclub
- Onsite laundry
- Safe deposit box
- Sauna
- Smoke-free property
- Valet parking
- 2167
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1211 reviews
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Dec 06, 2025Honeymoon Stay
I was celebrating my honeymoon these past days in Vail, after staying some days at the Four Seasons we moved to The Sebastian as we were looking to get a sense of the 2 best hotels there. During my first day of the stay i received an emergency call from my family that required me to leave on December 5 instead of December 6, i sent the below email to the hotel manager, i even went to the lobby at night the same day i received the emergency call to let them know i needed to leave and that i was kindly asking to accept booking date changes so i could get a refund for the last night. On the next morning i went multiple times to the lobby looking to speak to the hotel manger and the front desk lady who spoke to him told me i could talk to him if i waited 10 min, which i did, he didnt show up which was very disrespectful even after knowing i was on a hurry, post this the lady went again to his office to then tell me he was ok on approving the date changes from booking that he asked her to do the check out first and then he will approve this date changes from booking so i left the hotel. Hours latter I received an email from booking letting me know that the request was rejected by the Sebastian. I think all this let too much to think for a hotel that is supposed to be on the top tier of vail remember that qhen this small issues happens is were you truly see a hotels quality on customer experience, on my side i just experienced lack of clarity and professionalism in addition of no respect for their customers, on my side this has been one of the the worst client service experiences i have got. I was told not to stay at the Sebastian but i didnt listen, i want to share this so hopefully other travelers doesnt experience the same thing i did, trust me there arr other hotels that will provide way better stays for same or less money
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Oct 30, 2025
Management completely unavailable at the Sebastian Vail, CO
Flight delays then cancellation by airlines prevented my ability to get to the Sebastian. The assistant manager, Robert was of no assistance in helping me file claim with my travelers insurance. He actually refused to talk to them or made himself completely unavailable. Expedia finally stepped up out of respect and integrity and reimbursed me for a part of the expense. The Sebastian would contact no one and provide no accurate information to my travel insurance company. I would advise checking out some different locations with more customer friendly policies and more courteous business practices. I hope you have a wonderful vacation. I hope know one has to experience the level of disappointment and frustration I experienced dealing with the Sebastian.
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Oct 12, 2025Sebastian nice place to stay
This was first trip to Vail. The Sebastian was a nice place to stay. Staff were friendly. The room was comfortable. The location of the hotel was ideal.
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Sep 30, 2025
Not The Sebastian of a few years ago. Dated and not maintained. Bathrooms not in working order. Food subpar at best.
No hot water for 2 days. The hotel is very tired and desperately needs an update. Faucets in bathroom leaked badly. The rooms were dark; paint peeling and the GM did not respond for over 24 hrs when we called to complain. The Assistant Manager was quite nice and helpful however though we did have to go down and seek him out after we received no reply from the GM.
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Sep 23, 2025
Superstar staff
5 out of 5. Mark who was running the concierge desk was amazing. We weren’t stay here and we came and asked for his help as we booked an Uber to get to the airport and it never turned up. The superstar Mark jumped into action booked a private car dealt with everything for us and save the day. I’d highly recommend staying here as the staff couldn’t do enough to help us.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a smoke detector, and window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Room service is available 7 AM-10 PM.
Special Checkin Instructions: Front desk staff will greet guests on arrival at the property.
Know before you go: Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-out is available.
Renovations: The following facilities or services will be unavailable from March 5 2025 to December 19 2025 (dates subject to change): Dining venue(s) The property will be renovating from March 5 2025 to December 19 2025 (completion date subject to change). The following areas are affected: Dining venue(s) Alternate facilities will be available offsite during the renovation. During renovations, the hotel will make every effort to minimize noise and disturbance.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Resort fee: USD 65.64 per accommodation, per night The resort fee includes:Additional inclusionsBusiness center/computer accessConcierge serviceFitness center accessHealth club accessHousekeepingIn-room bottled waterIn-room coffeeIn-room safeNewspaperParkingPhone callsPool accessShuttle serviceSki storage We have included all charges provided to us by the property.
Optional Fees: Fee for cooked-to-order breakfast: approximately USD 38.00 for adults and USD 25.00 for childrenValet parking fee: USD 60 per day (in/out privileges)Pet fee: USD 75 per accommodation, per nightService animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.