Overlooking palm-fringed Isla Verde beach and the azure Atlantic- the recently renovated Royal Sonesta San Juan is a cherished landmark and lead attraction for both business and social travelers. The resort offers a variety of high-class amenities including a full-service ocean-themed spa- seven restaurants and bars with a variety of cuisines- a lagoon-style pool with a swim-up bar and over 24000 square feet of indoor and outdoor meeting and event space.

Property Information

Year Built: 1962
Last Renovation: 2019
Floors: 15
Nonsmoking rooms: 1
Total rooms: 398

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Fee: 22% resort fee, per night. Hotel-imposed fees are subject to change. the hotel can provide current fee and inclusions when you check-in.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3895 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Great Breakfast experience!

    Wanda Tapia at Aleli restaurant/ Breakfast has a positive attitude and a friendly demeanor that creates a welcoming atmosphere for the restaurant. Breakfast was a pleasure. She is attentive to the needs of customers, checking on the tables, and ensuring everything is to the guest's liking.

    Dec 17, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A Restful Yet Fun Time

    We had a great time and would certainly return. The hotel was just the right size for us and our room was quiet and extremely clean. There were chairs around the pool, although at certain periods of the day they were more difficult to access a seat. We did, however, discover that the chairs on the beach were better for us because of the ocean breeze and the two kind gentlemen who brought out chairs if none were available and put up umbrellas for any chairs. There was, periodically, someone to take orders. The food was very good and the drinks as well. We ate many of our meals at the hotel because of the quality. Our favorite part of the experience was the excellent workers. As we sat out each evening at Karaya for drinks and tapas, Joel was our terrific server, polite, always attentive, and delightful. At breakfast in the Aleli Restaurant, our server was often Adrianna (sp.?) who was amazing with her memory, her humor, her speed, and her ability to chase birds away. Hilton was the gentleman who kept our room spotless, treated us to a variety of towel animals, greeted us in the hall with kind words each day. There were many other excellent workers, but these three were ones we met with on a daily basis. A tiny suggestion for the hotel is to give guests a little information about the restaurant times, how to access towels (The towel machine is down the stairs, to the right of a little booth, and to open the towel machine, one must use the yellow wristband.).

    Dec 13, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect !

    This is a beautiful, new, spacious property. The rooms are large, modern and spotless. The pool area is expansive and the beach access right is off it. Beach is perfection . The staff is friendly and helpful. I’d definitely recommend this hotel and would come again.

    Dec 10, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Security nightmare, rude staff, and marijuana

    I like that it’s a beachfront property. The rooms look nice and the bed is comfortable. Could use more than 2 pillows per bed, though because they were flat. The staff saw us struggling with our bags upon arrival and departure, and refused to even open the door for us. Staff made eye contact with me and still didn’t open the door. I had multiple pieces of luggage. So rude of them. A 4 star hotel should have a staff member out front designated to assisting guests. The yellow bracelet was difficult to secure and mine didn’t work to open my door, just my actual room key worked. And I never had to scan anything to go up the elevator- that’s total security theatre. My friend was harassed multiple times by staff to see her wristband when it was clearly visible on her wrist. Again, just so rude and I never saw it happen to anyone else. Housekeeping starts early and they are very loud. They also keep their carts in the middle of the hallway (the picture attached is after I asked her to move it so I could get my luggage by). Very rude people. Inside the room, you can hear everything outside and in adjacent rooms. Incredibly loud. The door to the room is very heavy as well and doesn’t shut on its own. You have to push it closed, which takes a decent amount of effort. I feel like this is a security issue. The property claims to be a smoke free property, but I smelled cigarette smoke and marijuana almost constantly. It’s clearly not something that is enforced, so if you have allergies, beware. I also didn’t feel safe when I crossed the street. This is not an upscale location, no matter what the internet claims.

    Dec 08, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great service in Puerto Rico

    Hilton Donaire did a great job taking care of our rooms while we stayed at The Royal Sonesta. We had a wonderful trip. He was efficient and aware of when we would be gone. No early morning knocking to clean the rooms. Very thoughtful and attentive.

    Nov 29, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319