Guests will receive daily breakfast per room per day.
Guests will receive daily breakfast per room per day.
Resort Details
- Equus BarThe Equus Bar with its eclectic fabrics and decor recreates the gentlemens club atmosphere of the hotels past, and celebrates our rich history with a range of contemporary cocktails named after famous former guests, including the George Bernard Shaw, Lord
- One Twenty One TwoThe Royal Horseguards Hotel is home to one of London's most celebrated Restaurants, One Twenty One Two. In commemoration of the hotel's former neighbour, Scotland Yard, this restaurant is named after its universally-famous telephone number, Whitehall 121
- The LoungeOur tranquil and elegant Lounge is situated just off the main lobby and it is the ideal place for one to one business meetings, general get togethers or a place to relax after a long morning of shopping and sightseeing. Offering comfortable ample seating
- The Terrace
- 220 AC
- 24-hour front desk
- 24-hour security
- Air conditioning
- All public areas non-smoking
- Baggage hold
- Banquet facilities†
- Bell staff/porter
- Bilingual staff
- Breakfast served in restaurant†
- 220 AC
- 24-hour front desk
- 24-hour security
- Air conditioning
- All public areas non-smoking
- Baggage hold
- Banquet facilities†
- Bell staff/porter
- Bilingual staff
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Business services†
- Catering services†
- Children welcome†
- Cocktail lounge†
- Cocktail lounge with light fare†
- Communal bar area†
- Complimentary in-room coffee or tea
- Concierge desk
- Conference facilities†
- Continental breakfast†
- Courtyard†
- Desk with electrical outlet
- Dinner served in restaurant†
- Doctor on call†
- Door man†
- Dry cleaning, Offsite†
- Early check-in†
- Elevators
- Exhibition/convention floor†
- Express check-in
- Express check-out
- Fire safety compliant
- Free high speed internet connection
- Front desk
- Hair dryer
- Heated guest rooms
- High speed internet access
- High speed internet access for laptop in public areas
- Hot breakfast†
- Hot continental breakfast†
- Housekeeping - daily
- Indoor parking, Offsite†
- Interior corridors
- Internet services
- Ironing board
- Late check-out available†
- Laundry/Valet service, Offsite†
- Lobby coffee service†
- Lounges/bars†
- Lunch served in restaurant†
- Meeting rooms†
- Multilingual staff
- Non-smoking rooms available
- Off-Site parking, Offsite†
- Parking, Offsite†
- Parking lot, Offsite†
- Phone services†
- Private dining for groups†
- Public area air conditioned
- Restaurant†
- Room service†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Carbon monoxide detector
Complies with Hotel/Motel Safety Act
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Doctor on call
Double glazed windows
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
FEMA approved
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
Fire extinguishers in public areas
Fire resistant guest room doors
Fire resistant hall room doors
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Hotel has fire safety measures in place but does not meet a national fire safety standard
Lighted walkways
Multiple exits on each floor
Parking area attendants
Property has elevators
Response time (minutes) from fire/police department
Restricted public access
Room access through exterior corridor
Room access through interior corridor
Room accessible through balcony sliding glass doors
Room windows open
Safety chains on guest doors
Secondary locks on room windows
Secondary locks on sliding glass doors
Security
Security 24 hours/day
Smoke detector in guest rooms
Smoke detector in public areas
Some guest rooms have a balcony
Staff Red Cross certified in CPR
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Viewports in guest room doors
Visual alarms in public areas
Well lighted exit signs - Stairwells†
- Storage space
- Street side parking, Offsite†
- Turndown service
- Valet same day dry cleaning, Offsite†
- Wakeup service
- Wireless internet connection in public areas
- Business Center†
- Business Services†
- Conference Suite†
- Convention Centre†
- Copier†
- High Speed Internet Connection
- Internet Access
- LCD/Projector†
- Meeting Facilities†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- On-Site Business Center†
- Overhead Projector†
- Printer†
- Slide Projector†
- Telephone†
- Whiteboard†
- Wireless Connectivity
- Wireless Internet Connection
- Please contact the hotel for additional information.
† Fees may apply
- Cardiovascular exercise †
- Fitness center on-site †
- Jacuzzi †
- Weightlifting †
- Boating †
- Gambling †
- Golf †
- Hiking trail †
- Indoor pool †
- Indoor/outdoor connecting pool †
- Jogging trail †
- Spa †
- Squash court †
- Tennis court †
- Restaurants
- Covent GardenEnjoy Covent Garden with it's open-air cafes, stylish shops, malls and street entertainers.
- The London EyeLarge wheel, sit in one of the pods as it slowly moves, you can see the magnificiant sites of London, fun for business, family trips or friends.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8612 reviews
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Dec 12, 2025Great location but awful room and customer support
Stayed in late November, early December for my wife’s 40th. Great location but room was tired and had damp on the ceilings (photos taken for evidence). Room was meant to have a stocked mini bar. Phone not working to call reception. Despite going downstairs to ask for this to be resolved 4 times, nothing arrived. Hotel admitted to fault and agreed to compensation, but after two weeks have not resolved despite repeated promises. A number of emails have been sent by me to the Reception Manager but has resulted in no progress, hence this public review. Really poor for an 5* and regret having booked.
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Dec 09, 2025Overnight Stay - Great Views
We stayed here overnight for a theatre break. Great proximity to West End and fabulous views over the river. Staff - Very professional and friendly Room - Lovely and clean, spacious . Needed more information on if the water in the fridge was complimentary or not (I would expect free bottle of water in 5* ) but as there was not any indication if it was complimentary we didn't touch it, the same with the mini bottle of merlot that was on the side, absolutely no indication at all so tap water it was. The fridge contained water, 2 cans of cola and a bag of what looked like chocolates but we didn't touch as figured would be chargeable. Nice touch with the nespresso machine in room. Need a plug next to bed for mobile thankfully I travel a lot so am used to rooms with power on opposite side of room so had a 3 metre cable with me. Only 2 out of the 3 lifts were working and they were quite slow, and in need of a little attention as the wood was all chipped inside. Check out was 11am and we were told on check in best time for us to go to breakfast would be 10-11am we got back to room at 10.50 only to find our keys were not working any more so I had the slow trip from 8th floor down to reception (almost 5 minutes to get down in lift) and it was resolved very quickly he cut us some new keys with no issue. I got back to lift and there was a long queue waiting so I took the stairs, the carpets on landings were threadbare and obviously had water leaks as containers and yellow signs all over place but also smelled musty so suspect this isn't a recent issue which is a shame as the wall decor was beautiful and original by look of it. Would be beautiful if fixed up. Breakfast - hot drinks are bought to your table , I asked about oat milk or alternatives and was told there wasn't any so I had normal milk (I prefer to limit dairy intake due to a mild intolerance hence request) . Hot breakfast was nice as was the prepared fruit section. Overall - Good hotel, views and location amazing
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Dec 08, 2025Hotel Payment Discrepancy - Pay by Sterling to avoid over charge
My confirmed reservation for this hotel totalled £1,440. However, upon arrival I was informed that an additional £150 deposit was required for my three-night stay. This payment was processed in euros. Shortly after checking in and going to our room, I received a notification from my bank showing a pending charge of €1,924 from the hotel. I was shocked to see that the amount appeared significantly higher than the confirmed price of £1,440. After checking the exchange rate on 4 December 2025, even with the additional £150 deposit, the total should have been approximately €1,639.18—a difference of more than €300, excluding the deposit. We reviewed our notes and calculations, then returned to reception and asked to speak with the manager. A lady attended to us, and we explained the situation, showing her the pending €1,924 charge on our phone. She appeared surprised that we had this evidence and took our notes away to review advising she would return our notes. Approximately 15 minutes later, the manager returned and informed us that she had cancelled the transaction and that we would be charged the correct amount of £1,440, as stated in our reservation confirmation. She claimed that the discrepancy occurred because we had “chosen to pay in euros” during the transaction. We found it astonishing that this could result in an excess charge of more than €300. Additionally, I strongly advise all guests to request a receipt at check-in. Although we asked two or three times, we were repeatedly told that we would receive a receipt upon departure, despite the payment having already been processed at check-in. No receipt was provided, and our requests were deflected. We were also not informed in advance about the £50-per-night deposit which would be returned if we did not use this in the meantime, and when we questioned this, we were told that “all 5-star hotels charge this.” I expressed my dissatisfaction, explaining that I have stayed in many 5-star hotels and have never encountered such a practice. In summary, I recommend that anyone booking this hotel should insist on paying in sterling at check-in, as the euro payment option appears to result in unexplained and excessive additional charges. Furthermore, guests should be cautious with the express checkout option, as it may cause people to overlook deposit refunds that are owed to them.
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Dec 04, 2025
Pre lunch drinks
Our first visit here. We had a pre lunch drink in the bar. Nice atmosphere, drinks reasonably priced , table service was good and attentive.
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Dec 03, 2025Hidden gem in a great location
Lovely classic hotel a hidden gem in a great location close to the theatre district as well as Embankment Tube Station which is like a junction for nearly all the tube lines.Great service and comfortable experience.Staff most accommodating, attentive and helpful. We will return
- Check In: 3:00 PM
- Check Out: 11:00 AM
- General Policies: Children under the age of 16 stay free when sharing a room with 2 adults, there is a supplement charge on food and drink for children over the age of 5 years. Please note that if an extra bed or crib is required a request must be made by contacting the R
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 16
- Pet Policy : Pets Not Allowed