Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Best Resort in Honolulu - Waikiki Beach
I really can't say enough wonderful things about this resort. The service at this hotel is the best we have ever experienced. The only guest experience that is similar is Disney World Deluxe Resorts. The food was marvelous, rooms were comfortable, location is right in the heart of Waikiki. The beach and pools are marvelous. We hope to return with our grown children and grandchildren. I don't have one item to complain about with this resort. It was 10/10 in every way. Not sure if I would ever stay anywhere else!
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Feeling of Aloha
The Royal Hawaiian is our favorite hotel in the world. We had another great experience yesterday when meeting Luke one of the valets . He asked about our plans for the day and he suggested a local Hawaiian restaurant for us to dine at. It was amazing. Luke was friendly and extremely helpful . We truly enjoyed chatting with him and once again the feeling of Aloha was above and beyond . Thank you Luke.
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Old world charm
Loved this hotel!!! It was much calmer than others nearby - had that laid back island vibe - but with all the amenities. We stayed in the newer section. Our room was spacious and lovely with a nice balcony and view of the ocean and Diamond Head. The beds were comfortable. Service was great everywhere. Would love to go back someday.
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A real classic!
A really great experience! We arrived early and stayed at the bar till our room was ready. The hotel has a beach and you can reserve chairs and towels which is great. The breakfast is really nice and the dinner restaurants. Make sure you get a mai tai! The hotel is also walking distance from great shops.
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Very old hotel (not in a charming way) with great views
The only pro of this hotel is that it is waterfront and central to high end shopping. Given the price point, however, I was expecting more. In fact, it was one of the worst hotels I have ever stayed in. The check in process was easy but when we checked into our room, it smelled like a cigarette had mated with a fish. The hotel accommodated our wish to move to a less fragrant room. Our next room had no shower curtain. The hotel once again fixed this quickly only to get back to our room and find the shower head did not work. The hotel staff also fixed this, but I have not experienced so many issues in an overnight stay for 700 a night. I will say the hotel refunded our resort fee, so the staff were responsive but the hotel is just very, very worn down. The rooms are clean and the beds are comfortable, but the decor is from the 1970s. Another thing to note about choosing points or breakfast at check in. The only thing that is free is yogurt parfait (which is tasty), but everything else is just reduced fee not free as they would lead you to believe. Do yourself a favor and keep your points. The restaurant was decent for breakfast and overlooks the water, which is nice.