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Customer Ratings & Reviews
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1840 reviews-
Great luxury hotel in central location
Our first visit to San Francisco and it was a special family holiday so we wanted to stay somewhere special. The location of the Ritz-Carlton is excellent and gave us walking access to most of San Francisco - the views are obscured by the rest of the building but this was not an issue for us. We had booked a couple of club rooms and the rooms were well apportioned with good facilities and great beds. The club room was excellent and a real high point for us - the team looked after us/everyone really well and we had breakfast, afternoon snacks/drinks and then evening drinks daily in the club lounge. The team in the club lounge were also great help when booking some excursions - we had already booked a visit to Alcatraz and a baseball game, but we wanted to go across the bridges etc. and they helped sort this for us and the result was brilliant! We used the restaurant downstairs as well and whilst the menu was a bit limited it was good quality and again good service. Everyone who looked after us where great and we very much enjoyed our stay and when we come back to San Francisco we will happily stay at the Ritz-Carlton again!
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Best staycation location!
The Ritz-Carlton, San Francisco is a high-end hotel located in the city’s well-known landmarks, as it is only a few blocks away from the active Chinatown neighborhood and restaurants and shopping in like Union Square. This historical hotel is known to embody a beautiful combination of cut sup modernity and sophistication offset by classical qualities of beauty and style. The cream of the crop service is provided whereby the guests should not have to do much, all the fine details are considered and room for improvement is almost non-existent. Another highlight of the premises is the hotel’s wine bar which is small but tastefully decorated and offers a selection of fine French wines, which is just what is needed after a long day. If you are taking a business trip or even a staycation, staying at The Ritz Carlton, San Francisco is an experience you will never forget. Great and friendly staff. Love the location! You get to experience the San Francisco hills.
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The Ritz—Carlton San Francisco
The staff in this hotel/residence are very good although people don’t answer the phone frequently the level of this hotel is very high and that’s unacceptable. Amenities are good you are greeted at check in with the option of some cookies the decoration is beautiful, at the twelfth floor there is a lounge with a living room coffee machine and a complimentary computer to use, there are snacks altho the coffee machine often got stuck and didn’t give you coffee or chocolate when there was. The room is a modern 2 bedroom 3 bathroom with a kitchen and living room there is an optional sofa bed if you have more people they come and make it for you they give you a 2 big glass bottles of water (sparkling optional) overall this place is a good stay and it should be one of your top choices
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Awesome Club Level experience
The service at this property was impeccable! Everyone is so friendly and helpful, and they make you feel special at every point. We loved staying in the club level, as the food was outstanding, and the service was so friendly. We also loved that they had Cocktails in the evening. We definitely will stay here every time we are in the city.
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Stunning Architectural Property Atop Nob Hill
Grand neo classical archictecture atop Nob Hill. The building housing the hotel was originally built in the early 1900's and is conveniently located near tourist sites, and easy walking distance to Chinatown. The lounge bar was particularly stunning, exhibiting an understaded luxury. All the staff at the lounge were exceptional, particularly our bartender, Jenny. She provided superb service and advice on the city. She also makes an amazing Martini! We thoroughly enjoyed our room, including access to the Club lounge, with amazing views of the city. Our breakfast, at Parallel 37, was also top notch, with outstanding service, as to be expected by the Ritz. Definitely recommend for a stay in San Francisco.