The Ritz-Carlton San Francisco

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1866 reviews

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  Room with a view! (plus early check in!)

  Spent 3 nights with wife over Veteran's Day Weekend. So first & foremost, this review starts and ends with FIVE STARS because they gave us an 8:00am check in!!! We had an early flight in from SoCal, planned on dropping luggage, picking up SFMOMA tix and checking in whenever it was ready. Upon arrival, the women at the front desk (forgot her name) said she was in charge of inventory and that the room was ready for check in at right then, 8am! Not only that, but that it had a great view. I've never had an 8am check in at any hotel in my life, upscale or economy! We're only gold status which is barely so-so status with Marriott so the early check in and club lounge access was greatly appreciated and from then on, they could pretty much do no wrong. However, when we arrived, the fog was thick and nothing was visible outside. As the day wore on and the fog burned off, we had a spectacular view of the bay, Coit Tower, the Transamerica Pyramid. You can't get a more iconic view of the SF skyline than we had from room 867! Early check in plus the view makes this an immediate 5 Star stay! Quick run down of other things... Room was very spacious. We've been in some smaller Ritz rooms at other properties that are pretty crampy full of furniture, this one was very spacious and relaxing. Room was very clean and in good repair. My wife loves the Diptyque amenities so those are appreciated. Shower/tub combo with the shower curtain reeks of a 3 star accomodation, but at least the shower head, pressure and temps were great. We had club lounge access so it's strange to have the stocked minibar for purchase. It'd be much preferable on club lounge floor to have that available to keep drinks or leftovers refrigerated. Club lounge food was mid. It was OK, but not near as good as food in the lobby downstairs or from other Ritz club lounges we've had in the past. Service across all areas was excellent! Wait staff in club lounge, front desk, doormen, bellmen, lobby bar, all excellent. Destination fee was $40/day but we felt the perks included covered it. We used the free SFMOMA tix, 2 cable car tix per day, and $40 food and beverage credit. Location of the property was excellent. Right on top of Nob Hill with lots of local activities well within walking distance or a free cable car ride, although hills are pretty steep surrounding the hotel. Overall this was one of our best stays and we'd definitely consider staying again in the future

  Nov 18, 2025
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  Where is the restaurant?

  The typical excellent Ritz Carlton with a very nice location a block from Nob Hill. Located right on the California cable line and one block from the Powell lines. Staff was impeccable, and the concierge was most helpful. hard to find fault with anything.EXCEPT there is not a full service restaurant in this hotel. you could tell that there once was one in the area that they now use for breakfast. The neighborhood is not exactly covered with fine dining opportunities.

  Nov 15, 2025
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  Great hotel and experience

  We had the best experience at this hotel. The location, the service, our room, and the property itself is 5 stars. Would stay there again.

  Oct 29, 2025
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  Great location, spectacular team.

  A+. The staff here were incredible at helping me plan and treat my 10 y/o daughter to a surprise birthday girls' trip to San Fran, staying at the Ritz. I have stayed here before, but never with kids in tow, which was a special experience. From the concierge team to the bellhop... they made my daughter feel like the most special of guests, in true Ritz fashion. The location is safe, quiet and central to the best activities in SF. Easy walk/Uber/trolley ride to the most popular tourist destinations. Rooms were decently spacious, clean and well-updated. While we ate elsewhere for most of our trip, we did have breakfast and lunch on-site one day... both were great. The Wagyu cheeseburger in the lobby restaurant was top-tier.

  Oct 19, 2025
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  5-Star Hotel Lacking a Few Expected Amenities

  The Ritz-Carlton in SF is a nice luxury hotel that’s it missing a couple amenities one would expect from a Ritz-Carlton property. There is no spa on site and room service ends at 10pm or 11pm even though online it says room service is offered 24/7. The lobby bar is billed as one of the best in the world and although it is certainly not bad, we cannot say it’s worthy of such a high adulation. Despite these small oversights, we would consider staying again.

  Oct 12, 2025