The Ritz-Carlton Grand Cayman

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3971 reviews

• 

  Excellent Resort

  My husband and I stayed for 6 nights. The service is impeccable. So polite and friendly. We did the prepaid breakfast buffet which was a good addition. The food was very good with tons of variety. Loved the omelet station. Dining at Blue is a must. What an experience! The other restaurants are quite good as well. The rooms are clean, tastefully decorated and quiet. The beach and pool are beautiful. There were many families with young children, so the beach is a better option for quiet relaxation. A great location along 7 mile beach and near other good restaurants. Valet parking is very convenient. Definitely recommend this hotel for a stay in Grand Cayman.

  Mar 22, 2026
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  Ambassadors of the Environment Sunset Kayak Tour is a MUST DO!!

  As a resident, I joined the sunset kayak tour with a friend who was visiting, and it ended up being one of the best ways I have spent an afternoon here. Our guides, Josh and Merushri, were excellent. They were knowledgeable, engaging, and clearly passionate about the environment. Even though I already had a good understanding going in, I still learned a lot, which says a lot about the quality of the experience. Conditions were not ideal, but they handled everything confidently and made it feel completely relaxed and enjoyable. One of the highlights was spotting tiny nudibranchs that we definitely would have missed on our own. Such a cool detail that really made the experience stand out. It was the perfect balance of educational and fun. We learned a lot, had plenty of laughs, and it was a great way to end the afternoon. Highly recommend, even if you live here. It is absolutely worth doing.

  Mar 21, 2026
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  Great stay, exceptional service!!

  This property is truly exceptional. The food was outstanding, and the service was simply unparalleled. Every staff member we encountered was terrific—professional, friendly, hardworking, and accommodating. The consistent warmth and the “it’s my pleasure” attitude in response to every request did not go unnoticed. The staff-to-guest ratio is impressive, and the level of training is evident in every interaction. These are the qualities that make this Ritz-Carlton a true standout. We would especially like to recognize a few individuals who made our stay even more memorable. At the pool and beach, Kemar took wonderful care of us each morning and checked in throughout the day. Shamir was incredibly attentive, always stopping by even when we weren’t in his section. Barnaby was consistently helpful and pleasant, and Willy—“the hugger”—was as warm and friendly as could be. Chyu, Michael, and Sherton also provided excellent service poolside, and Irene at the pool bar impressed us with both her efficiency and her constant smile. Rennie, David, and Amrit at Seven for breakfast, along with Herma at Andiamo, were all fantastic. Rushi, the restaurant manager, made us feel like absolute VIPs, and Sibari, who seemed to be everywhere, was truly lovely. A special thank you as well to Judeen for turndown service (and the ice!), and to housekeepers Chrisena and especially Sweet Joyce for their care and attention. Hudson, our concierge, was also wonderful. We truly cannot say enough about what an exceptional experience we had. Our sincere thanks to the entire staff—you were the highlight of our stay. We look forward to returning.

  Mar 17, 2026
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  Lovely Hotel, Nice beach, Very Good Food, Great People

  Truly a lovely resort. Our room was a garden/resort view on the side with reception and the Italian restaurant. While you had to walk past some conference rooms, shops, and an art gallery (hard to explain, but if you go you will understand) to get to the other side, which had another hotel tower, I believe apartments, and the beach, we actually preferred our room side, as the pool there (there are two) seemed more chill and much less crowded. Blue was excellent. We did the tasting menu and wine pairings (a bit pricey, about 1000+ USD for two, they also have a regular menu), which if you are looking to splurge, it is something I would highly recommend. The lobby bar is nice for an afternoon or evening drink. The Italian restaurant and the outdoor one by the beach were great for lunch. Breakfast inside on the beach side was very nice as well. Service all around was absolutely wonderful; whether it was the pool, beach, front desk, bellhop, or concierge, everyone was professional, good at their job, and, most importantly, seemed genuinely happy to be there and interact. The beach had plenty of space, and they have these big floats with netting you can lounge in so you are partially in the water and don't get too hot. Wonderful trip—pricey, but there was certainly value in what you were spending, and we plan to return. Also, a nice feature about Grand Cayman is the island is not completely tourist-dependent, and this economic setup provides other stable, good employment. All the areas we went off resort were safe. We would recommend exploring, as there is a wonderful bar down the block that sells Cuban and also has nice selection of other cigars (fun even if you don't smoke cigars, but if you are sensitive to this, smoking is permitted inside) and some great restaurants off property. Too many to write—ask the concierge or front desk; they were wonderful with tips like that and never steered us wrong.

  Mar 09, 2026
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  Deus ex machina

  There's not much to say that hasn't already been said. Had an excellent time with two young children. Service was TOP notch. Food was great. Hotel is large but has great infrastructure. Beach side is better than resort side. Have at least one dinner at Seven. Mostly here to post traveler photos.

  Feb 19, 2026