The Ritz-Carlton Aruba

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3650 reviews

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  Good Stay Overall- Food was Bad

  I really wanted to love this property, as we loved the RC in Turks and Caicos. Our overall experience was good, but I was expecting it to be great for the cost and name. Pro's: Lots of staff. There was a lot of staff everywhere, beach staff, front desk, breakfast service- expect Noori (sushi bar in lobby, will get to that in my cons) Beach is nice. Good amount of chairs, not too busy however we did have to reserve ahead of time otherwise there aren't many options. We particularly love the beaches in Turks and Caicos, so this one was a little rocky for us, but otherwise it was a 9/10. Property is clean, room was clean and nice Lovely music entertainment each night outside Con's: The food. Let me start by saying I am NOT a foodie, and neither is my husband. I had such high expectations for the food and it was meh, one of our meals was inedible. From the beach bar we had, chicken quesadillas, Caesar salad, fish tacos, watermelon salad and tuna tostada. Of those, both salads were fine, nothing was great, maybe good. The tuna tostada was bad. The tuna looked bad, tasted bad, the quality was absolutely not what I'd expect from a rc. My local sushi restaurant in DC is 10x better. We had buffet breakfast included, it paled in comparison to turks. Taste, quality etc. was meh. We had a dinner at BLT which was good (not great). Noori- the sushi bar was good, but still not as good as turks. Also, it took at least 30 mins (not exaggerating) to get 1 roll and 2 orders of sashimi on a Monday night- literally this is raw food, there is no cooking required. Overall for the cost I think we're less likely to stay here again considering there are SO many hotel options within a 5 min drive.

  Dec 13, 2025
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  10/10 the best!

  Staff, service, property were all phenomenal! Everyone you meet here is so friendly and helpful! Special thanks to Ms Busby who helped us with our suite! We absolutely loved the deluxe ocean front! The views in that room will forever be with me! Thank you so much! Also thanks to Alfredo who was always helpful at the front desk, Dylwin who always checked up on us at the beach and Anne & Kate at breakfast every morning! Those who like to venture off property, it’s $8 a cab ride to the Hilton area. It’s a tiny bit more after 10pm or on Sundays. Most drivers are honest but we did have 2 that changed us $12 and $14 which we found was not very honest. Fisherman’s Hut, Daniel’s Steak and Chop, Tango and taco Tuesday at Lola’s were all great!!

  Dec 02, 2025
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  Paradise at The Ritz

  I had such a great experience at the Ritz Carlton Aruba! The service and the food were phenomenal. I stopped by the pop up bar and Jose crafted a delicious passion fruit cocktail that made me feel like I was in tropical heaven. 10/10

  Nov 29, 2025
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  Excellent!!!

  The moment we arrived at The Ritz-Carlton, Aruba it was like arriving home. My wife and I were met with the most genuinely friendly staff and our Casino Host Rino Kuiperi. Rino invited us as part of the Black Jack Tournament in October. I was very excited about this opportunity. The staff was very attentive to our needs. Even after meeting them for moments they remembered my name. The level of service was truly amazing. Every staff member was very attentive and eager to help without feeling intrusive. The room was very spacious, clean and spectacular views of the ocean. We loved the turndown service with the chocolates. The proximity to the white sand beach was so great and many lounge chairs were available all day. The service on the beach and pool was amazing. The guys on the Segways were very impressive with the service. We dined at all the restaurants and they were amazing. The waitstaff was very attentive to us. Very professional and friendly. My wife had a massage with Wendy and had to go back for another one because she was so happy with the massage. She said it was one of the best massages she as received. The staff in the spa were excellent. The concierge team was incredible helpful with making reservations and making recommendations for local places to eat. The overall atmosphere was so incredible giving us time to unwind and relax that we can't wait to go for our next visit.

  Nov 25, 2025
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  Peaceful Paradise

  We had the greatest time ever at this resort. The people - the facilities - the service - all unmatched. We arrived and was greeted with warmth - and a glass of champagne! We stayed in an Oceanfront Executive Suite - which was beautiful - overlooking the courtyard/pool area. At nights a musician played as the sun was setting- breathtaking. Having been to Aruba several times before - we never found the need to leave the property. We spent most of time relaxing by the adult pool and enjoyed ocean swims. The main reason was the incredible service of the pool and beach staff. Thank you Lydonn and Jonathan for making my birthday (week) so memorable. They did everything possible to ensure our enjoyment - they are truly special people who my family and I now consider friends. We enjoyed all the restaurants on property - our favorite being Cassa Nonna- which we enjoyed several times. Thanks to the marvelous Ria who served us - amazing and talented , always bringing joy to our table. The only negative about the place - is leaving. Hope to return soon to our Aruba family.

  Nov 25, 2025