Resort Details
- AQUAThe renaissance of Italian cuisine with a wide range of salads and select pastas.
- BanaAsian fusion, sushi and teppanyaki.
- Fuego Latin BistroFuego is a fusion that accents the fresh ingredints from Latin America.
- Gabi BeachOcean-front international a la carte breakfast, lunch and dinner with seafood specialties.
- Gabi Club
International breakfast and lunch. Cotemporary fusion cuisine for dinner. Available for The Reserve guests. Family friendly.
- Hydro Grill
Poolside grill restaurant exclusive for guests of The Reserve section.
- MoleFeaturing a variation of the traditional and comtemporay Mexican cuisine with innovative presentations.
- Naos
Travel the world enjoying the best international cuisine with an extensive and varied show cooking buffet; discover a culinary oasis with delicious dishes made right in front of you.
- The GrillSteakhouse with an Argentinian touch.
- VentoThe secret that encapsulates the gastronomic art is found in the olive oil, bread and wine.
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs
- Children welcome
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- COVID test onsite
- Elevators Not Available†
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Non-smoking rooms available†
- Pool
- Restaurant†
- Sauna
- Spa†
- Tennis court
- Tour/sightseeing desk†
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
- Internet Access†
† Fees may apply
- Bike rental †
- Children's program, onsiteKids Zone for kids 12 years old and younger. It includes Walled gardens, Jungle Gym, mini waterpark, overnight camping experience, Cinema featuring kid movie time, game room with PS3, XBOX 360, and Wii, and mini buffet for kids.
- Direct access to a beach
- Fitness center on-site
- Gambling †Slot machines, American Roulette, Caribbean Poker and Blackjack.
- Hot tub2 Indoor Hot Tubs
- Motorized Water Sports †
- Non-Motorized Water SportsScuba diving, canoeing, windsurfing, water biking, diving.
- PoolThere are 3 pools onsite. Large free-form pool with swim-up bar.
- Sauna
- Spa †
- Steam bath
- Tennis courtThere are 4 lit tennis courts onsite.
- Golf †Golf course located within 5 miles of the property.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
25594 reviews
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Jan 01, 2026Update to Reserve
We have been to 10+ all inclusive resorts and this was the best one by far. The Reserve, adult section was so worth the money. The food is amazing and many options. The beach is beautiful and the Reserve area has full beds. Rafael was our beach guy and he was outstanding. Our butler, Harry was great as he coordinated dinners and activities. We had a great server for the New Years Eve party but I can’t remember his name. He took care of table 127. Although it was a 5 overall, it would be nice to see workout classes like HIT. We will be back.
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Jan 01, 2026
Love Palma Real so much
Hotel, staff, facilities, food, casino of the charts. Went golfing this year and it was amazingz. Anayely, Melvin, Jose at the front, Vanessa at the pool bar are like family
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Dec 31, 2025Family trip
Family trip in the middle of busy holiday season. The good: pools and beach very nice. Clean and a lot of space. Food decent no issues. The not so great, our concierge did nothing, I mean absolutely nothing. Would not respond to texts and was not able to book dinner reservations. I don’t want to even give his name I saw him once at check in. We managed on our own. The beach lounges, get rid of the old broken ones! Clean up the seating area on the beach. No reason why the broken furniture should be there. A bit annoying that the decent seating has an extra charge. I think we paid enough! Room, toss up, bathroom beautiful, living room very nice. But the bed, where are the decent linens and what is going on with the cheap pillows? It’s the little things that matter when traveling. Also, no turndown service, and if you want something get ready to wait. The phone keeps you on hold. Overall very beautiful place and one of the nicest resorts in the area. I still recommend despite these issues. Pretty decent activities, fun and lovely, if you want music main pool, for peace try one of the many pools connecting to the rooms. Very calming. Happy travels! Room recommendations, I think one of the swim out would be ideal. We usually upgrade but not this time.
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Dec 31, 2025Spend your money elsewhere !
Firstly, Laura Correa,the associate Director from Spain, what a breath of professionalism in this hotel and a credit to Melia who hopefully will recognise this. We are presently in an ocean front suite in the Reserve adults only. The dedicated restaurant Sante for the Reserve, the buffets have limited choice, the al carte is generally served tepid and its a miracle if the staff ever get your order right on the first attempt, an affliction which is carried through in most of the restaurants. A little off putting the chef was serving the food without wearing any hygienic disposable gloves. Generally, the quality of the food is very average or poor to the point we had to use the main hotels buffet restaurant, the Lunchbox, which is more varied but self service and doesn't offer the calm of the Reserve, more of a holiday camp feeding frenzy ! Check regularly the room charges, where extra bottles of wine appear you never ordered ! I hasten to add we are extremely well travelled and sadly this hotel does not deliver on the quality. Despite informing the hotel of my wife's nut allergy, she still was given nuts so beware !!
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Dec 31, 2025
Top shelf
We had a great trip… service, food, room, beach and top shelf cocktails all perfect. We had Gustavo as our concierge and he is fantastic. He went out of his way for us many times. I recommend you ask for him in the future.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.