These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Breakfast: Murray’s and Poseidon’s Table
- Lunch: Murray’s, Cocodrillo, and Amber
- Dinner: Murray’s, Seafire Steakhouse, Bimini Road, Poseidon’s Table, and Amber.
- The ‘Kids 5 & Under Eat Free’ promotion is available at the participating restaurants listed below. Atlantis reserves the right to modify the terms and conditions of the ‘Kids 5 & Under Eat Free’ promotion at its sole discretion at any time.
Unlimited access to a one-of-a kind 141-acre waterscape including Aquaventure, one of the largest water parks in the world. A savings up to $139 per person, per day.
Important information: Additional information available at check-in, black-out dates may apply.
Resort Details
- Various Restaurants
Known as the culinary capital of the Caribbean, Atlantis offers over 20 unique dining options, from casual beachside bites to local delights and upscale dinner venues. With the opening of Chef Michael White’s coastal Italian restaurant Paranza at The Cove, Atlantis has become the only resort in the region with three Michelin star-rated chefs: Michael White (Paranza), Nobu Matsuhisa (Nobu) and José Andrés (FISH by José Andrés).
Dining options located at The Reef include Starbucks, Fish, Paranza, Prech, and Frezca.
- 24-hour front desk
- Accessible facilities
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Casino†
- Children programs†
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Casino†
- Children programs†
- Children welcome
- Children's play area†
- Elevators
- Exercise gym†
- Fitness Facilities†
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- wedding packages available, starting at $5,000.
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsite †
Fully superivsed "edu-tainment" for ages 3-12 located in the Coral Towers of Atlantis.
- Direct access to a beach
- Fitness center on-site †
- Gambling †60,000 sqft- the largest in the Atlantic & Caribbean.
1,000 slots and just under 100 tables.
Pegasus race and sports book. - Golf location (onsite/nearby) †18 Holes
- Non-Motorized Water Sports †Guests may rent snorkel equipment at the Blue Adventures kiosk near the Cascades pool.
At Atlantis' Paradise Lagoon, guests can rent kayaks, aquatrikes, etc. - PoolThere is 1 pool on site. Cascades is the main pool at The Reef Atlantis, a semi-private all ages pool near the beach.
Reef Atlantis guests have full and complimentary access to all pools, waterslides, etc. at Atlantis. Guests can walk to these areas or take the complimentary resort shuttles to other Atlantis towers. - Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 4 tennis courts onsite. There are 4 lit tennis courts onsite.
- Water activities †Water park - mayan temple , power tower
- Golf †Golf Course located within a Mile of Property.
- Scuba diving †
- On-site EntertainmentLive entertaintment at Marina Village. Casino, nightclub, lounge, Comedy Club, movie theater located in the Coral Towers.
Seasonal headline concerts, called Atlantis Live! features artists such as Alanis Morrisette, Fergie, Rob Thomas and Maroon 5. Concert details can be found on Atlantis.com.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3018 reviews
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Dec 27, 2025Premium Reef suites, premium pricing — basic hot-water failures
We stayed at Atlantis Paradise Island for five nights in multiple premium ocean-view suites at the Reef (20th and 21st floors)—one 1-bedroom and one 2-bedroom—with a total stay cost close to $20,000. We chose these accommodations expecting a luxury experience consistent with the pricing. On the first evening, we were not impacted only because we arrived late. Beginning the following day, however, we experienced repeated hot-water failures during peak shower hours (approximately 4–5pm) for four consecutive days. This issue was reported multiple times throughout the stay. As the stay progressed, the situation became increasingly disruptive: * Several members of our party had to go to the spa just to take a warm shower * We were advised by staff that we could use the transit lounge showers, which is not an acceptable workaround for guests staying in premium suites * Hot water did not reliably return until the morning of our departure, requiring us to check out late so all six of us could shower before leaving * Staff at the spa told us that the same hot-water issue occurred over Thanksgiving, pointing to a known, recurring capacity issue, not an isolated incident Compounding the issue, we were told multiple times that a manager would call us to discuss the situation, yet no call ever occurred. The lack of follow-through added to the overall frustration. Hot water is not a luxury amenity—it is a basic expectation. At nearly $5,000 per night, and while staying in premium ocean-view suites on the 20th and 21st floors of the Reef, guests should not have to plan their day around where they can find a warm shower. While the resort ultimately refunded $3,000, this adjustment did not adequately reflect: * The duration of the issue (4 of 5 days) * The disruption to a six-person traveling party * The premium accommodations booked * The ultra-premium rates charged * The apparent prior awareness of similar failures * The lack of management engagement despite repeated assurances Atlantis has impressive grounds and amenities, but until core infrastructure reliability and guest-service accountability are addressed, it does not consistently deliver an experience that justifies its pricing. I would welcome outreach from resort management to understand what concrete corrective actions are being taken to prevent this from happening to future guests.
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Dec 23, 2025Overpriced disappointment
The amount they will hold and charge on your card varies significantly from what is explained . The website room explains room types that aren’t even available. Without even spending half of the original hold amount for incidentals they randomly charged more to my card. Ryan at the front desk lied about my accommodation and then called the day before checkout to say he was charging my card another 1k for my room type I never asked for. I waited 5 hours just to check in on day one because my room wasn’t ready.
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Dec 22, 2025
Hope they improve
Nobody seemed happy to work there. Very expensive, Food outrageous cost. Slides getting run down. Much better place several years ago. Will not go back again.
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Dec 22, 2025Sub par for the price versus a few years ago.
Whilst I have loved going to the reef many times in the past, things seem to have gone downhill. Staff friendliness (except housekeeping who were great), room view (worst we have had), room and water smell (made it undrinkable and even the shower smelled), water park water temperature was cold. But beach beds at the reef were a nice upgrade from the past, even though many of them were still broken.
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Dec 19, 2025Best Trio:Royal,Reef,Cove
I honestly loved staying at The Reef more than I expected to. From the moment we checked in, it just felt calm in a good way. After walking through the busier parts of Atlantis, coming back to The Reef felt like a relief every single time. It’s quieter, more relaxed, and just easier to breathe there. The room was great — big, comfortable, and actually felt like somewhere you could live for a few days instead of just crash at night. The ocean view was unreal, especially in the morning. Sitting on the balcony and taking in that view was one of my favorite parts of the trip. The beach by The Reef is also underrated. It’s not as chaotic as some of the other areas, way less crowded, and perfect if you just want to swim, walk along the shore, or do absolutely nothing for a while. Even though it feels peaceful, everything is still super close — Aquaventure, the restaurants, the marina — you’re never far from anything. Staff were friendly without being overbearing, and everything felt clean and well taken care of. It just felt… easy. Like nothing was stressful or annoying, which is exactly what you want on vacation.
- AdvisoryThe standard cancellation policy applies to all room categories unless booking a non-refundable room category. Non-refundable room categories will be 100% fully non-refundable at the time of booking.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit authorization upon check-in for incidentals; this will place a hold on your funds.
Credit Card Holds - Upon Check-in, the following amounts will be held for incidentals via credit card :
* $250 per room, per day (Subject to Change)Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and resort fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
The hotel resort fee is included in your room rate with the following inclusions:
- Daily Access to Aquaventure water park
- Daily Access to The Dig and Marine Life Exhibits
- Wi-Fi All Access (guest rooms and lobby areas)
- Two Souvenir Reusable Water Bottles per room
- Dive-In Poolside Movies – as scheduled
- Daily Access to Fitness Center for two
- In-Room Coffee & Tea
- Resort Shuttle Service
- Unlimited Local Phone Calls
The above list is subject to change and may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
- Pet Policy : Pets Not Allowed