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3199 reviews-
Nice Getaway
Really enjoyed the stay. Great view. Love the decor of the hotel. Staff was friendly. Rental bikes were a big perk. Found the stay very relaxing and comfortable. Enjoyed the live music. Lobby comfortable with fireplace and drinks. Fun hearing the seals and seeing them swim by.
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Charming property
Beautiful property, that had ann intimate feel to it. Staff were friendly and helpful . We are looking forward to coming again and staying longer since we only came for a weekend gate away. We had the Marina view and later found that the view to the beach was more appealing.
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Outstanding experience for a wedding weekend at the Portofino Hotel and Marina
Outstanding experience for a wedding weekend at the Portofino Hotel and Marina My son selected the Portofino Hotel and Marina to have his wedding. Over 90% of our guests traveled from all over the world for the wedding. Therefore, we needed a got percentage of the available rooms at the Portofino Hotel and Marina. Akira Starks was our room coordinator and worked with us for almost a year making sure everything was perfect. Akira was always responsive, communicative and we always felt like we were in great hands. She sent regular updates to the bride’s side of the family and ours and we never had an issue. Akira went above and beyond at all times including adding last minute rooms. The most amazing customer experience from Akira was when we called to ask her a question about where we should store some of the items for the wedding. We were on our way down to LA and I had accidentally entered my reservation dates one day later than we were arriving. Akira jumped into action, found us a room, which was gorgeous and met us at the front desk when we arrived. Akira is truly a gem and her pride she takes in her job and her outstanding work ethic should be commended! The Portofino Hotel and Marina is a gorgeous property. The rooms are beautifully styled, amenities are extra compared to other properties and it’s situated on a beautiful stretch of beach. We loved the ocean views and spent any spare time on the balcony. We were pleasantly surprised to receive a beautiful bottle of wine after the wedding was over, Our wedding weekend was flawless due to the excellent help we received from all of the staff at the Portofino Hotel and Marina. The customer experience was first rate. Mac and Yurali at the Valet who helped us several times a day shuttle wedding items from our car to our room and vica versa. They always went out of their way to help us load and unload and made many trips to our room. We so appreciated their friendliness, attentiveness and great attitude. We had exceptional help from Greg or Craig and Tiimmery at the front desk. From their greeting in the morning to see how everyone was doing, to questions, to welcome back greeting when we returned was so appreciated. Not only did the front desk team take excellent care of our guests they also greeted everyone with a welcome bag which is lots of work! Greg made sure we knew who still did not receive a bag and kept us up to date of the guests who checked in. Again, this was so above and beyond and exceeded all of our expectations. We had the opportunity to meet Drew, the general manager, and let him know how happy we are. Drew, I commend you for leading and running such an excellent property and team. .
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In California but felt a bit like the Coast in Italy…….Amazing!
Amazing hotel, a bit of a vibe like the hotel in HBO’s “White Lotus”, season two, if you know you know. Beautiful lobby, bars, restaurant, rooms, view…you name it, just beautiful. Service is top notch. In the marina, at the sea, with this hotel, you almost feel as if you on the coast in Italy, loved the stay. Book it, you won’t regret it. And if you’re a Costco Member, I highly recommend their package, a screaming deal!
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Beautiful hotel
The hotel gives you a view of a beautiful marina and has a lovely boardwalk. The rooms are really nice too! It was in a quiet neighborhood and we even got to see marine life which was awesome. The seals were adorable. Will definitely be back!!!!