LocationLas Vegas - Strip
General Policies & Fine Print
Hotel requires a credit/debit card authorization upon check-in for incidentals, this will place a hold on your funds. If you don’t provide a credit/debit card, a cash deposit is required upon check-in for incidentals.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Room taxes are included in vacation price.
Resort Fee- A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed fee inclusions:
• Access for two to the fitness facility within the Canyon Ranch Spa + Fitness
• In-suite internet access (Wi-Fi or Ethernet)
• Boarding pass printing
• Unlimited local and toll-free calls
• Daily newspaper available at Café Presse
• Access to thousands of top newspapers and magazines using PressReader app while connected as guest to Venetian or Palazzo Wi-Fi.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions upon guest check-in.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 05Feb15 - 31Dec50
- No Show Penalty: 1 Night Applies: Sunday - Saturday 05Feb15 - 31Dec50
Customer Ratings & Reviews
TripAdvisor Traveler Rating19987 reviews
Nice Room, Room service not great!
Room is good size , clean with plenty of outlets. AC works great, no auto shut offs. Bed comfortable but a little on the hard side for me. Two vanities in bathroom with counter space in middle and on the end. Shower has good pressure, no hand held shower sprayer. Room service menu is okay but they don't listen to the order. I am allergic to a couple items and wanted them removed, they didn't removed allergens and I had to call. I would suggest asking for a room closer to the elevator, at least not at the end of the hall. Some can be quite a walk.
Needs improvement for 5. Star
Room service breakfast cold toast, hard bread and cold bacon. Nice server though but not worth it. They lost my silk pillow case and although I understand huge hotel, the lack of answering telephone and care at all feels disrespectful. Room needs thorough cleaning on all marble baseboards dirty
Very cool experience, the rooms were very nice and spacious with a nice view and top notch room service. I was on business, the wifi is great and your room gives you a nice space to decompress and soak in Vegas
Bouteille de Gin perdue
Stay from 28 to 12/30/2022 room 8.808 - Palazzo Hotel Las Vegas We left at the beginning of the afternoon on 12/29/2022 and when we returned in the evening, our room was missing: my 750 ml bottle of Gin from the Seven Heaven brand as well as my wife's headphones (pods) which were left on the bedside table. I called security to report the situation. My statement made and they asked me to contact the "Risk Manager" in 3 days for further investigations. Then security officer Rani will tell me that my wife's ear pods were found in the lost and found. They will be given to me later. Juanita Jimenez called me back after two voicemails to tell me that the investigations are in progress and she will get back to me by email. A few days later, she came back to me and offered me a refund for the bottle for the value of US$25 without any details on the so-called investigation. I ask her to provide me with the details of the investigation and she told me that she has not been able to establish that it is an employee of the hotel who would be responsible for it. So, the room is cleaned, the headphones found (so someone reported them to security) and my bottle of Gin not found. Simply put, an assasin would have shown up in my room and assassinated us so easily and no one in this hotel would know what really happened. I strongly advise against this establishment because neither you nor your belongings will be safe there. I have stayed twice at the Mirage and Flamingo, once at the New York New York and this has never happened to me. Beware!!! K. M.
We were charged over $200 for snacks that we did not use. The o ly snacks used were 4 bags, cashews x1, chocolate x 3...but we were charged for 14 items ranging from $12 to $69.50 Keep an eye on your charges. It will take an act of congress to get it back.