The Explorean Cozumel - All-Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2462 reviews

• 

  Wonderful, relaxing Experience!!!

  Our family had an absolutely wonderful vacation. The excursions each day were fantastic and all our guides were great! Definitely a must if you have kids! Hotel was located back in the jungle and so pretty and peaceful, yet close to beach for snorkeling and plenty of places to eat and drink. Staff was friendly and helpful. I can't recommend enough. Will definitely be back!

  Mar 07, 2026
• 

  Great trip, we’d go back.

  We visited the Explorean Cozumel from February 14-21. The good: The resort is beautiful and the location is awesome for access to snorkeling and enjoying the ocean. You have full access to Fiesta Americana and we took full advantage of that. The main road separates the resort from the beach club but it’s not a problem at all. The road is not super busy and it’s an easy cross to enjoy the ample chairs, beach beds and (my personal favourite) the dock chair/bed combo that is suspended over the water and provides easy access to the ocean, and the snorkeling right there was really good! The food was pretty good. Lool K’aan at the Explorean was always really good, but the supper menu was limited. Gabriel at Lol K’aan was an incredible waiter, such professionalism and charm, and we kept going back for him. Try the eggs motuleños for breakfast, and the salmon for supper. Yum! The snack shack was pretty good for lunch, as was the cevicheria (have the whole fried fish and/or any of the ceviches). One day they also had empanadas by the pool and they were delicious! The drinks were good, and they had top shelf liquor, which is a nice change from our usual holiday spots. The Mezcalitas at the beach bar were delicious. The room was nice and the bed was comfortable. I liked the soaps in the bathrooms (a Mexican made product that smelled really nice) . Excursions: we only went on the snorkeling excursion, and it was awesome! We weren’t able to go out to el cielo due to high winds, so they took us somewhere else. We saw a sunken ship, lots of scuba divers, a sea turtle, a sting ray and a spotted eagle ray. The boat crew was great, the snorkel guides were great, they pointed out all the sea life, and made sure we were all safe and happy. They had beer and pop on the boat, and fed us lunch on the beach too. (The boat had washrooms, which was something we wondered about beforehand). We heard good things about the other excursions, and it’s definitely a perk of this resort. The bad: The room, though clean, was damp. It smelled damp, which didn’t bother us much while there, but once we got home we realized that all of our clothes/ suitcases/ everything made of cloth smelled damp and musty. The shower took forever to get warm. We would turn it on and walk away for up to 5 minutes before we’d have any heat. The à la carts for supper (other than Lool K’aan) were not great. They were overly bright, the service was slow and the food was just ok. The pizza at the Italian place is particularly terrible: what claims to be a pizza diavola is a pepperoni pizza that would be disappointing coming out of a school cafeteria. Overall: We would absolutely return if we could swing it. The good outweighs the bad by a lot, and the ocean and snorkelling alone are worth a visit.

  Mar 07, 2026
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  Wonderful experience!

  We had a great day snorkeling at El Cielo with Jasiel and Ariel!! So attentive, kept us safe, pointed out many sea creatures, we got a chance to chat and get to know them too. They learned all of our names by the end of the day. So impressive! Great work guys!!!

  Mar 07, 2026
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  Wonderful experience.

  We loved our trip! The Explorean was everything I was hoping it would be. The rooms were nice, and the service was excellent. A big thank you to Gabriel at Lool Kan who was always so friendly. Another big thank you to Jassiel, Santiago, and the rest of the tour crew - we had the best time. Looking forward to next time.

  Mar 05, 2026
• 

  Fun and Relaxation!!

  We had a fantastic stay at the Explorean in Cozumel. The excursions were truly the highlight of the trip—well organized, adventurous, and a great way to experience the natural beauty of the island. Every day felt like a new opportunity to explore something unique. We would like to give special thanks to the entire adventure team (Nestor, Mr. Vega, Jassiel, Armando, and the rest of the team) The atmosphere at the resort struck the perfect balance between fun and quiet relaxation. Angel kept it lively around the front pools, but you will still peace and laid-back relaxation in the back when you wanted to unwind. The staff did a great job creating an environment where you could easily switch between adventure mode and total vacation mode. Our room was also very well managed and consistently clean, which made it easy to relax after long days of activities. Overall, it was a great experience, and we’d definitely recommend it to anyone looking for a mix of adventure and comfort while visiting Cozumel.

  Mar 05, 2026