LocationParadise Island - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit card authorization upon check-in for incidentals; this will place a hold on your funds.
Credit Card Holds - Upon Check-in, the following amounts will be held for incidentals via credit card or :
* $250 per room, per day (Subject to Change)
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and resort fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
The hotel resort fee is included in your room rate with the following inclusions:
- Daily Access to Aquaventure water park
- Daily Access to The Dig and Marine Life Exhibits
- Wi-Fi All Access (guest rooms and lobby areas)
- Two Souvenir Reusable Water Bottles per room
- Dive-In Poolside Movies – as scheduled
- Daily Access to Fitness Center for two
- In-Room Coffee & Tea
- Resort Shuttle Service
- Unlimited Local Phone Calls
The above list is subject to change and may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Customer Ratings & Reviews
TripAdvisor Traveler Rating4497 reviews
Atlantis Stay August 2023
The beach was gorgeous. The rapid river was fun. Room was clean however did have some maintenance issues that needed to be addressed during our stay. Items were addressed in a timely manner. Staff needs to communicate what falls under resort credit and what doesn't fall under resort credit better so guests don't end up with surprise charges.
Great place----bad first room
We were checking into a room that had: The bed made, but with butt prints, a bottle of open lotion on the floor near the bedside table, a glass table had a chemical sprayed on it, but not wiped and a on the dresser was a Energy drink can and the chemical glass cleaner. The bellhop and I took pictures, and he looked under the bed (for a condom I believe). We went downstairs to speak to the manager who said, very casually, "sorry, we will move u to the same style room just up a couple floors and apply a credit to your account". First thought it mightve been an updgraded suite, since these rooms run $700-$900 per night, NOT hourly and I had 3 rooms for 4 nights during this family outing. How much was the credit you ask? $150-enough for a a few drinks. The location and 99% of the staff are and were fantastic...just a very disappointing first impression
Vacation at Cove
they had a promotion pre pay $100 for food cost and they will give you $115. i gave them $12,000 in advance.$12,000 should should of given an additional $1,800 in food credits they only gave me $400, buyer beware on what you read,
This was our 3rd trip here in a row
Magnificent views, Friendly staff who quickly learn your name, Tons of activities to do, clean beaches, good seaglass finds, Easy to get drinks and food, plenty for the kiddos to do and the excursions are amazing!
Fun so far more to come!
Hi, this is our first day at Atlantis. I am at the Cove I wanted to show you my room. They are remodeling the cove as well as the royal hotel next year. They said so it will look like new we’ve been coming here for the past 10 years so we do see the rims of the aged but they are clean and they look nice. I will be posting on Jeannie Jones Selfiegirl YouTube the next three days in Airbnb adventures with Jeanne Youtube next three days at Atlantis on paradise island and at the casino. Want to let you guys know that I will give my honest review, so check out my videos on Airbnb adventures with Jeanne and Jeannie Jones, SelfieGirl YouTube please subscribe so far I love the cove in love the layout of the room, even though it is getting older and they are going to renovate it next year. The people are very nice.