Resort Details
- Various Restaurants- The Carriage Restaurant- The Secret Garden- Steam
- 24-hour front desk†
- Air conditioning†
- Fitness Facilities†
- Lounges/bars†
- Meeting rooms†
- Restaurant†
- Wi-Fi†
† Fees may apply
- Garden †
- Gym †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Dec 14, 2025
Excellent
Excellent experience, really friendly staff. Simón went above and beyond to accommodate us - he’s a 10/10!! Great location also
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Dec 13, 2025
10/10 - Excellent stay and wonderful service
Everything about our stay was perfect. The location is great and the room was very clean and comfortable. I also had the best sleep, the bed was perfect! A special thank you to Mégi at the front desk. Her warm welcome made us feel comfortable right away. It was great to be greeted by a Greek staff member who really cared about our experience. We will definitely come back!
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Dec 13, 2025
Great hotel
Okay the hotel alone was a 10/10, the woman at the front desk was absolutely delightful and so nice. The rooms are clean and perfect for 2. The Alex restaurant was incredible Maria was absolutely delightful and so welcoming!! I would definitely recommend stopping by for a quick bite. The hotel is the perfect location and had a wonderful atmosphere!
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Dec 13, 2025
Fantastic hotel with fantastic Service
We had a fantastic check-in experience and absolutely love The Alex. Simon and the team very kindly upgraded us, which was a lovely and appreciated touch. This is our second time returning for a Christmas break in the city, and once again the experience did not disappoint. The bedrooms are spacious and beautifully maintained, and the candy canes in the room added a wonderful festive feel. Valentina presented the room impeccably, making it feel extra special. A truly great start to the Christmas season, we have already booked our stay for next year!!
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Dec 12, 2025
Fabulous stay.
Fabulous hotel. Very friendly staff. Especially Simon, who was so helpful. Beautiful rooms. Really nice breakfast. Definitely stay again.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed