These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Personalized check-in and checkout with concierge service
- Preferential status and amenities
- Private Sun Club Lounge
- Upgraded mini-bar service refreshed daily and upgraded bath amenities
- Complimentary computer access in Sun Club Lounge
- Complimentary Wi-Fi inside the Sun Club Lounge
- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
- Complimentary newspaper in room daily (English or Spanish)
- Cartoons available in room
- Milk, cookies, and other special treats
- Room service from 7 a.m. to 11 p.m.
- Dedicated beach area for Sun Club guests only
- 24-hour access to food and beverage options including kid-friendly menu options
- In-room mini-bar fully stocked with soft drinks, bottled water & beer (once per stay)
- Buffet and à la carte restaurants without reservations required
- Bars and lounges serving international and domestic brand beverages
- Unlimited fruit juices, soft drinks, and snacks
- Endless daily land and water activities for all ages
- Live music and local entertainment
- Explorer’s Club for Kids ages 3 to 12 with supervised activity programs daily including a waterpark for kids to enjoy.
- For Sunscape Puerto Vallarta only: Your wristband is your room key!
- All taxes and gratuities
Resort Details
- Coco Café
Enjoy coffees, teas, pastries and snacks served daily, 24 hours.
- Da Mario
This unique restaurant offers delicious Italian cuisine to guests aged 8 years and older.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside GrillThe Seaside Grill offers eclectic, international cuisine paired with unforgettable beachside ambiance.
- The Snack MachineA variety of grilled favorites and snack foods served from a fun, colorful food truck.
- Tiki Taco
Every night, the culinary team at Tiki Taco serves up delicious Mexican specialties for guests.
- Various Bars / Lounges- Barracuda (Bar adjacent)
- Manatees (Main pool swim-up bar)
- Rendezvous (Main lobby bar offering cocktails and spirits)
- World CaféAs the name implies, the World Café features a diverse array of culinary highlights from some of the world's most unique destinations.
- All-inclusive meal plan
- Babysitting†
- Ballroom†
- Concierge desk
- Currency exchange†
- Elevators
- Laundry/Valet service†
- Meeting rooms†
- Pool
- Poolside service
- All-inclusive meal plan
- Babysitting†
- Ballroom†
- Concierge desk
- Currency exchange†
- Elevators
- Laundry/Valet service†
- Meeting rooms†
- Pool
- Poolside service
- Solarium
- Wireless internet connection in public areas†
- Please contact the hotel for additional information.
† Fees may apply
- Basketball court
- Children's program, onsite
EXPLORER'S CLUB
At Sunscape Puerto Vallarta Resort & Spa, kids ages 3-12 will have a blast with all the fun-filled activities at the Explorer’s Club for Kids. All Explorer’s Club staff is certified by the Red Cross in CPR for children, designed to entertain the little ones with different programs based on science, nature and exploration.The program offers the following fully-supervised activities daily so mom and dad can have some alone time and peace of mind:
- Programs based on science, nature and exploration
- Arts & crafts
- Playground
- Movie nights
- Sand castle competitions
- Gaming consoles (available upon request and based on availability)
- Weekly campout adventure in the tents at the club or on the beach (with the parents’ approval)Parents can rest assured while their children participate in fun-filled activities because all Explorer’s Club staff members are certified by the Red Cross in child CPR.
- Fitness center on-siteOur fully equipped, air-conditioned fitness center will provide a full range of cardio conditioning activities and exercise equipment.
- Miniature golf †
- Pool
One main pool with a swim-up bar, and the brand new Waterpark with slides and sprinklers and beach wait service.
- Spa †Guests can enjoy a variety of massage treatments at the beautiful gazebo on the beach.
- Teen programs
CORE ZONE TEENS CLUB
The Core Zone features games, sports, activities and entertainment geared to teenagers ages 13-17 including:- Tournaments held at various times during the day
- Giant Jenga and Connect Four
- Board games
- Darts
- Ping Pong
- Pool table
- Air hockey
- Xbox One
- PS4
- PSVR Headset
- Flat screen TV for movies and musicThe resort’s Entertainment Team is there to ensure safety and responsibility while the teens take part in all the activities that are offered.
- Tennis court2 tennis courts on-site.
- Volleyball
- Fishing †
- Golf †
- Motorized Water Sports †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7815 reviews
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Mar 29, 2026Great all-inclusive
Had a wonderful time once again! The staff are top notch! The bellboys Cristian, Ignacio and Oscar. The front desk staff are super friendly and helpful especially Andrea and Oswaldo. The bartenders and waiters are also excellent in particular Antelmo, Gustavo, Enrique, Miguel, Cruz and Rogelio. The rooms could use a bit of revamp but it's fine for the amount of time you spend in there. Will definitely be back! Thank you!!
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Mar 29, 2026
Repeat customers
Great stay. Christian, Oscar and Ignacio our bell boys were amazing. Osvaldo and Andrea from the front desk were very helpful. Something that is rare for many hotels. Antelmo in the restaurant, Enrique, Miguel, Mario, Gustavo from the bar great service. The activities team during the day got us off our chairs. The staff in general were amazing. We use to come here when it was Holiday Inn and it was nice to see a lot of the staff remained. The rooms could use some revamping and the buffet choices also but overall a great experience. Thank you!
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Mar 28, 2026
Fantastic March Break Getaway
Our family enjoyed our March break here. The food was delicious, the beach was lovely - we could walk to the Malecon via the beach. All staff were great and the entertainment team was extraordinary. Shout out to Ale at the concierge desk and Sergio who got us playing beach volleyball and recommended salons for a hair cut. We can't wait to come back!
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Mar 27, 2026Sunscapes get away
Hi spent a month at Sunscapes from February 18-March18/2026. I like the location of the resort it was easy to use the local buses getting around and walkable to restaurants, bars, Walmart, casino & stores. The staff was awesome they worked hard to keep the resort clean. The beach was nice. The entertainment staff were upbeat and fun with a variety of activities all day long. Shut out to Sergio, Christian, Linette & Jocelyn for there friendless and including us with activities. Enjoyed Zumba, pool activities, black jack, kayaking & bingo. Thank you Donna Blackwood
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Mar 26, 2026
Kids club review
We weren't sure how much our daughter would use the Explorer's Club during our stay — but she ended up loving it so much that some days she'd choose the kids' club over the pool with us! Even when she'd only have an hour to spare, she wanted to be there. Diana, Nayeli, Georgina, Sandra, and Carmen were absolutely wonderful. You could tell immediately that they genuinely care about the kids in their care. Our daughter felt comfortable and happy every single time. The highlight of our whole trip? We happened to be dining at the same time the club brought the kids to dinner. Watching our little one marching in with her new friends, completely in her element — that's a memory we'll never forget. To the teachers: thank you for making her vacation just as magical as ours. You're the heart of this resort.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.