Resort Details
- Agave Bar
Poolside bar
- Alltra VIP LoungeServing refreshments for club level guests
- At SunsetSavor Mediterranean flavors as you take in breathtaking sunset views over a serene blue lagoon.
- AzulBeach front buffet & Asian Cuisine serving local specialties by day and a la carte Asian cuisine at night.
- Brasas GrillEnjoy delicious cuts of meats and fresh seafood cooked on a BBQ and served poolside.
- Cafe MexicoCoffees, teas served daily
- Casa De Rosa
Authentic Mexico at its most delicious with warm hacienda décor and vibrant local flavor
- CravingsPastries, sweets, and other delicious dessert items
- Kaa Bar & LoungeLocated at the main lobby, featuring live music
- Las Olas BarBeach bar with Refreshing drinks by the ocean
- Sun Club LoungeServing refreshments for club level guests.
- The Dog HouseCatch this cart serving the hottest dogs and coolest drinks.
- Ventanas
Extensive buffet of impeccably prepared international cuisine
- ViaggioRustic cuisine of the Italian seaside
- 24-hour front desk
- Air conditioning
- Child programs†
- Children welcome
- Lounges/bars
- Restaurant
- Room service†
- Wi-Fi
† Fees may apply
- Pool
- Soccer field †
- Spa †Aura Spa
- VolleyballBeach volleyball
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Dec 23, 2025
Spa Treatment
Spa treatment for my wife and I was amazing. Maria and Jazmin definitely know what the are doing. Great price great resort!
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Dec 22, 2025
vacations Dec 2025.
Sunscape Cancun resort is a great hotel for vacations, hotel is clean, good food and drinks; staff is super friendly and attentive.
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Dec 21, 2025
The staff is amazing !
Above and beyond friendly staff. I fell in love with every server! They are friendly and caring! It feels like family ! We recommend this place !
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Dec 20, 2025
Best workers ever
The experience was awesome Nilson, Sergio and Joslyn with the entertainment staff were awesome do an amazing job with keeping everyone entertained if it came to water areobics or night shows they did a fantastic job Omar at the bar makes the best drinks and all the bar tenders, restaurant workers, etc treat you with a smile on there face.
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Dec 19, 2025
Josue @ Casa De Rosa A++++
Josue at Casa De Rosa was amazing! We’ve only been here two days, but he has especially gone above and beyond. Very fun character. Also, I HIGHLY recommend the stuffed poblano. We will be coming back, asking for Josue and getting more stuffed poblanos.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed: Small Dogs Welcome
- Only for service dogs