Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed.
Non-refundable Rate - No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 11 Jun 2025 onwards
Travel Dates: 11 Jun 2025 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Non-refundable rate.
Non-refundable Rate - No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 11 Jun 2025 onwards
Travel Dates: 11 Jun 2025 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Inclusions.
Guest will receive All Inclusive Inclusions: 

Limitless access to gourmet à la carte dining options.
Unlimited international and domestic spirits.
Unlimited fruit juices and soft drinks
In-room mini-bar fully stocked with bottled water, soda and beer
Daily maid service
Room service (7 a.m. – 11 p.m.) (a delivery fee applies to each request)
Complimentary Wi-Fi
Endless daytime activities and nightly entertainment
All hotel taxes and gratuities.
Applicable Dates:
Booking Dates: 21 Jul 2025 to 31 Dec 2050
Travel Dates: 21 Jul 2025 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Kids free.
Kids Stay Free offer is for 1 free child per 1 adult paid, limited up to 2 children per room. Children aged 12 and under. 
(blackout dates may apply)
Applicable Dates:
Booking Dates: 19 Jan 2026 to 31 Mar 2026
Travel Dates: 23 Aug 2026 to 31 Oct 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Kids stay free.
Kids Stay Free offer is for 1 free child per 1 adult paid, limited up to 2 children per room. Children aged 12 and under. Offer subject to blackout dates and may not be available during all dates during the applicable promotional window; will vary by property. Other restrictions may apply.
Applicable Dates:
Booking Dates: 16 Jan 2026 to 31 Mar 2026
Travel Dates: 23 Aug 2026 to 31 Oct 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Sun Club Amenities.
All Sun Club rooms and suites offer the following additional amenities and services:

Personalized check-in and checkout with concierge service
Preferential status and amenities
Private Sun Club Lounge
Complimentary Wi-Fi inside the Sun Club Lounge
Milk, cookies, and other special treats
Room service from 7am – 11pm
Applicable Dates:
Booking Dates: 30 Jul 2025 onwards
Travel Dates: 30 Jul 2025 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Unlimited Fun Inclusions.
Guest will receive Unlimited Fun Inclusions:

24-hour access to food and beverage options, including kid-friendly menu options.
In-room mini-bar fully stocked with soft drinks, bottled water & beer (once per stay).
Buffet and à la carte restaurants.
Bars and lounges serving international and domestic brand beverages.
Unlimited fruit juices, soft drinks and snacks.
Endless daily land and water activities for all ages.
Live music and local entertainment.
Explorer’s Club for Kids ages 3-12 with supervised activity programs daily, including a splash pad for kids to enjoy.
Core Zone Teens’ Club for teens ages 13-17.
No wristbands required.
All taxes and gratuities included.

Unlimited-Fun for the kid in everyone.
Applicable Dates:
Booking Dates: 30 Jul 2025 onwards
Travel Dates: 30 Jul 2025 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 20%.
Discount is already reflected in the rates.  BLACKOUT DATES: APR 01, 2026 - APR 30, 2026, NOV 25, 2026 - NOV 29, 2026.
Applicable Dates:
Booking Dates: 15 Jan 2026 to 31 Mar 2026
Travel Dates: 15 Jan 2026 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Savings up to 30% + Extra Perks.

Discount already reflected in the rates.

10% off spa services: 1 per person, per room, per stay.

10% off cabana rental: 1 cabana per stay, one day only.

10% off private dinner: up to 4 pax, one dinner per room, per stay.

Spa Discount: Discount applies to spa services only, not valid on spa products at the Spa Boutique or on beauty salon services. Discount cannot be combined with any other spa discounts or resort coupons. It is recommended to book services with the Spa front desk in advance to confirm availability. The 10% discount on spa services is limited to one per person, per room, per stay.

Cabana Rental Discount: The 10% discount on cabana rental is limited to one cabana per stay and is valid for one day only.

Private Dinner Discount: The 10% discount on a private dinner is valid for up to four guests and is limited to one dinner per room, per stay.

Offer subject to blackout dates and may not be available during all dates during the applicable promotional window; will vary by property. Other restrictions may apply.


Applicable Dates:
Booking Dates: 08 Jan 2026 to 31 Mar 2026
Travel Dates: 08 Jan 2026 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Agave Bar

    Poolside bar

  • Alltra VIP Lounge
    Serving refreshments for club level guests
  • At Sunset
    Savor Mediterranean flavors as you take in breathtaking sunset views over a serene blue lagoon.
  • Azul
    Beach front buffet & Asian Cuisine serving local specialties by day and a la carte Asian cuisine at night.
  • Brasas Grill
    Enjoy delicious cuts of meats and fresh seafood cooked on a BBQ and served poolside.
  • Cafe Mexico
    Coffees, teas served daily
  • Casa De Rosa

    Authentic Mexico at its most delicious with warm hacienda décor and vibrant local flavor

  • Cravings
    Pastries, sweets, and other delicious dessert items
  • Kaa Bar & Lounge
    Located at the main lobby, featuring live music
  • Las Olas Bar
    Beach bar with Refreshing drinks by the ocean
  • Sun Club Lounge
    Serving refreshments for club level guests.
  • The Dog House
    Catch this cart serving the hottest dogs and coolest drinks.
  • Ventanas

    Extensive buffet of impeccably prepared international cuisine

  • Viaggio
    Rustic cuisine of the Italian seaside
On-Site Amenities
  • 24-hour front desk
  • Air conditioning
  • Child programs†
  • Children welcome
  • Lounges/bars
  • Restaurant
  • Room service†
  • Wi-Fi

† Fees may apply

On-Site Recreation
  • Pool
  • Soccer field †
  • Spa †
    Aura Spa
  • Volleyball
    Beach volleyball

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 17523 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Fun in Sun and warmer than home!!!

    We really enjoyed the resort! Our only regret was less wind and more time to enjoy the ocean. We had an issue with one of our excursions, and the resort and "Playa Collection" did a great job of helping resolve it.

    Feb 08, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Phenomenal place

    We visit Sunscape resort and spa, first week of Feb 2026, the check in process was smooth, the ocean view from the spacious room was amazing, the hotel is tip top cleaned, has variety of food options fresh and taste amazing, all day activity for kids, drinks and cocktail all day long zero seaweed, beautiful beach white sand clean and crystal clear.

    Feb 07, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Sunscape Mexico

    We had a great trip. Clean, safe atmosphere. Food was great. We really enjoyed the Cafe Mexico with Geremias and Benito!

    Feb 07, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing food, amazing workers!

    Food was very delicious, with good portions, our waiter Josue was amazing, making sure we were taken care of at every step.

    Feb 06, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Not what expected not what promised

    So just got here last night and we wrote an email requesting a specific room and was confirmed by Julian Ornelas the reservation manager also on our air transat app we get here we get the opposite if what we requested we actually the roooms we specifically didnt want we are celebrating 2 birthdays and this is very bad and dissapointing ill do another review if this.doesnt get fixed by today

    Feb 05, 2026
Hotel Advisories
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    General Information - Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed: Small Dogs Welcome
    - Only for service dogs

{{title}}

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319