Resort Details
- 24-hour front desk
- Bell staff/porter
- Concierge desk
- Dry cleaning
- Elevators
- Express check-in
- Express check-out
- Free high speed internet connection
- Free parking
- Limousine service
- 24-hour front desk
- Bell staff/porter
- Concierge desk
- Dry cleaning
- Elevators
- Express check-in
- Express check-out
- Free high speed internet connection
- Free parking
- Limousine service
- Luggage service
- Multilingual staff
- Onsite laundry
- Safe deposit box
- Smoke-free property
- Tour/sightseeing desk
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1628 reviews
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Nov 17, 2025Customer feed back for the hotels Concierge.
Customer review of hotels concierge during our stay - Matia .Sheba’s an asset to management We had pleasant experience.
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Nov 02, 2025Excellent in Every Way
Michelangelo is a beautiful hotel in an excellent location, a short walk to St. Peter’s Square, with a fabulous view of St. Peter’s Basilica dome right in front of the hotel. But what makes this hotel stand out is its personnel. Everyone is welcoming and accommodating, and eager to make sure you have the best stay ever. Any requests or needs are met with a smile and they will do anything to help you. Chiara and Maria at the Concierge desk are always available, very knowledgeable and friendly and helpful in every way. Yuri and Francesca at the front desk are there to make sure everything runs smoothly, and they do a excellent job. The staff in the dining room is friendly and super efficient especially at breakfast when there are sometimes large tour groups that must be fed and out quickly. Breakfast is plentiful and varied and delicious and dishes are always refilled and replaced quickly so you always can find what you want. If you want a superb experience, we would highly recommend the Michelangelo.
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Oct 13, 2025
Great Location
The hotel is in a perfect location for St Peter’s Square and good local restaurants. The rooms are not the largest in Rome but are very clean and well appointed. The majority of staff are kind and welcoming. Breakfast can be a challenge with large tour groups commandeering the Dome Restaurant as though it was exclusively theirs. Staff in The Dome are not perhaps the most friendly! Indeed the only place in the hotel where the staff are decidedly curt. The Michelangelo remains my go to hotel when in Roma.
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Sep 10, 2025
Comfortable stay at hotel!
Nice stay- centrally located - close to restaurants, shopping and the Vatican. Good food. Rooms were nice and clean. A fun bar.
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Aug 14, 2025Very disappointing stay.. not worth 4 stars
I’ve traveled extensively around the world, but my stay at the Star Hotel Michelangelo in Rome—meant to celebrate my 50th birthday—was one of the worst hotel experiences I’ve had. From the moment I arrived, the front desk staff were unfriendly and unhelpful. My room was small, and the bed was terrible, with a noticeable dent in the mattress that made sleeping uncomfortable. Breakfast was another major disappointment. My AAA travel agent had described it as “the best continental breakfast,” but it was far from that. For all four days of my stay, the menu never changed: scrambled eggs, bacon, sausage (that didn’t taste like either), green beans, and carrots—for breakfast! The orange juice was watered down, and the overall quality was poor. For a hotel marketed as 4 stars and located so close to the Vatican, I expected much better service and amenities. This was not the case. Out of the three hotels I stayed in during my trip to Italy, the one in Florence was the only one that truly lived up to expectations. To make matters worse, when checking out, I was asked for tips for the front desk, housekeeping, and servers—either in cash or added to my card. I have never had a hotel directly request tips like this, especially after such a disappointing stay. On top of that, I wasn’t even provided with a final receipt. Overall, this hotel did not deliver on the promises made by my travel agent or its 4-star rating. I would not recommend it to anyone seeking comfort, quality, or genuine hospitality in Rome.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property requires identification for all guests at check-in, regardless of age.
Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Know before you go: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age. We have included all charges provided to us by the property.
Optional Fees: Fee for continental breakfast: approximately EUR 15 per personNearby parking fee: EUR 35 per dayPet fee: EUR 35 per pet, per stayService animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.