Resort Details
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Complimentary newspaper in lobby
- Concierge desk
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Electric car charging stations
- Elevators
- Exercise gym
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Complimentary newspaper in lobby
- Concierge desk
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Electric car charging stations
- Elevators
- Exercise gym
- Gift/News stand
- Luggage service
- Multilingual staff
- Onsite laundry
- Safe deposit box
- Smoke-free property
- Tour/sightseeing desk
- Valet parking
- 2167
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2251 reviews
-
Nov 06, 2025the view and location is just sensational
the location is sublime santa monica may be on its knees but shutters continues to shine like a gem and they have not rested in their laurels but they have invested improved and refreshed staff are great.......many are log term which is always a good sign food is great I have one gripe with the $55 resort charge which is shabby........i think it ought be on the room rate which would be more honest expression meantime whilst i disagree with their pricing policy we look forward to our next visit
-
Oct 10, 2025
Luxurious old charm hotel
This is our 2nd time staying here, the 1st was two years ago and usually we don’t like returning to properties… but needless to say we will be back again! We arrived at the hotel at around 5.45am from an early overnight flight from Kauai.. we were shattered so we were thrilled to arrive and get checked in swiftly by Liz on the desk who switched some things around and got us into a room.. the room was gorgeous, tastefully decorated and furnished like we remembered.. The lobby has been redecorated and is even more stunning than before. The pool area is immaculate with a bar, hot tub and lots of sun beds.. We had breakfast and lunch at Coast -both delicious.. We had a drink in the bar before and after we went out for a local dinner which was lovely listening to the chilled live music with great service. This is truly a first class hotel which on both occasions has exceeded our expectations.. I’m at a loss reading some of the negative reviews..
-
Sep 04, 2025
Outstanding dinner, service and experience at One Pico restaurant
On August 31, 2025 I arranged a birthday party for my wife and 16 guests at Shutters, One Pico Restaurant. This is a beautiful setting with a view of the adjacent beach, ocean and setting sun. All guests commented that the pre-dinner hors ‘d’oeuves, appetizers, entrees and desserts, plus the birthday cake specially made by the chef, were all outstanding and delicious. The service was also first rate and efficient, with a special mention for Jonathan. The evening event had been pre-planned with the help of Mary Thompson, who was extremely helpful, easy to work with and very efficient. As a result, the evening was an outstanding success. We will certainly be back.
-
Aug 16, 2025
Doesn’t get better than this
A luxury hotel with a super chilled vibe. I can only describe Shutters as feeling as if you are staying in a rich friends beach house. Lovely staff, great food and beverage service. Luxury rooms, comfy beds. The location is just sensational. A truly special place. Highly recommend.
-
Aug 11, 2025
5 star on the beach
Fabulous hotel - I read some of the less positive reviews but can safely say this place knows how to look after guests. Wonderful 5 days, great staff, perfect location on the beach and 2 fab restaurants.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedNoise-free guestrooms cannot be guaranteedSafety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Know before you go: Pool access available from 7:00 AM to 8:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Contactless check-out is available.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Resort fee: USD 63.25 per accommodation, per night The resort fee includes:Fitness center accessFitness/yoga classesHealth club accessIn-room bottled waterInternet accessNewspaperPool accessSpa accessSporting facilities or equipment We have included all charges provided to us by the property.
Optional Fees: Fee for full breakfast: approximately USD 30.00 to 60.00 for adults, and USD 30.00 to 60.00 for childrenAirport shuttle fee: USD 150 per vehicle (one-way)Airport shuttle fee per child: USD 150 (one-way), (from 2 to 17 years old) Secured valet parking fee: USD 80.00 per day (in/out privileges)Pet deposit: USD 125.0 per stayPet fee: USD 125 per accommodation, per stayService animals are exempt from feesRollaway bed fee: USD 50.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.