Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Amazing Stay with Top-Notch Tennis!
We had a fantastic stay at Sheraton Vistana Resort Villas in Lake Buena Vista/Orlando! The location is perfect for easy access to Disney and Universal, and the pools are great for relaxing after a day at the parks. The tennis experience was the highlight of our trip. Tennis pro Mavlonbek Kuchkarov is exceptional – after just a few lessons and a week of playing on the resort’s clay and hard courts, my son's game improved significantly. Mavlonbek’s coaching is personalized and effective, helping him elevate his skills quickly. If you're into tennis, I highly recommend taking a lesson with Mavlonbek. Our stay was fantastic, and we can’t wait to return!
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Ignore timeshare presentation
Had a great stay with a clean and comfortable 1-bedroom villa. We were greeted with impeccable check-in service by JT followed by a trip across the hall to get my parking pass. This is where they try to get you committed to a time to hear their timeshare presentation which I declined. The gentleman didn't want to take "no" for an answer and automatically told me to "ask my husband what he thought" not knowing our situation and that my husband had no interest. At least the room was clean and in a quiet location with view of the Disney fireworks at night. Their centrally located market served Starbucks coffee along with a large selection of goods (both food and souvenir goods).
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Highly recommended
The entire facility was conveniently laid out, clean and the staff was accessable and helpful. Our 2 bedroom unit was spacious for 4, equipped with everything we needed for a 7 day stay. Our trip was enhanced by the Sheraton Vistana experience.
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Beautiful Resort but check credit card for extra charges
The resort is beautiful and we'll maintained. Lots to do, some at an extra cost but we really enjoyed our unit. The only negative is I received a mystery charge on my credit card to find out the someone was able to charge drinks in the bar to my room number. It's a cashless resort and I was told at check in I would need my room key or a members bracelet to charge anything to my room but found out that there was much easier. Apparently you can give the bartender any room number and they will charge it to that room. I asked them to investigate and reverse the charges and have yet to hear back. Rating would be higher if they had a more secure way to ensure people wouldn't be able to charge things to other people's rooms
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Ok resort but nickel & dime you now
Staying at Sheraton Vistana for 7 nights. Booked through Marriott and have been staying at this resort for 5+ years during mid March. Close to the parks & spacious rooms. This year the resort has implemented a new fee policy. They are now charging $25 a night to park. Keep in mind there is plenty of parking and it’s all self parking. Housing keeping only offered twice during a week long stay and if you want it more they charge. I called to get some fresh towels only (family of 4) and they wanted to charge $13 for new towels. This is unheard of. Not sure I would stay here moving forward. Tons of equal or nicer resorts close by without getting fees like crazy.