Sheraton Vistana Resort Villas Lake Buena Vista Orlando

Customer Ratings & Reviews

TripAdvisor Traveler Rating

10666 reviews

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  An amazing resort

  This resort is so close to so many things such as Disney World, Discovery Cove. It is very well taken care of, clean, friendly staff, laid back, and it has everything you need to feel at home.

  Dec 26, 2025
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  Check out times are awful !!

  Good resort, but rules on check out are awful, the other Sheraton in LBV is a 11am and this one is 10am - which is always challenging when you have a late evening flight. We asked for an 11am check out and got told No’ No No. I think an hours grace isn’t too much to ask for.. we have stayed here for the last 5 years and this is the only time we asked. Does kind of put you off.. I’ll ask again tomorrow but I don’t hold out for much success !!

  Dec 25, 2025
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  Sheranton Vistana Resort

  My family and I always have a good time when visiting this resort. The pool located by the restaurant Azzula normally has some type of entertainment going on.

  Dec 24, 2025
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  Honest review

  Upon arrival, cushions were on the floor, and all drawers were open. You had to set up the room yourself. 2nd bedroom only has twin beds; they tell you to call if you need supplies, and when you contact guest services, they tell you to buy your own supplies. Only one receptacle works per outlet. The circuit tripped a couple of times. The shampoo bottle was empty. No vacuum in the unit. No baking pans and no pizza cutter. Takes several calls to get guest services to answer. Almost all activities come with a fee, which would be fine if you do not have to pay resort fees. It takes over 5 days to get your deposit returned. The bed was comfortable, there was an ample supply of dishes, the kitchen and laundry appliances were in good working order, the room was spacious, security was good, and the A/C-heating worked well.

  Dec 21, 2025
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  Lush Paradise, but the "No Pressure" Sales Pitch is a Lie

  Coming from 2-degree weather in Minnesota, the Sheraton Vistana was a tropical dream. The grounds are gorgeous—lush and green with tons of wildlife like turtles, cranes, and ducks. We loved the pools and the pickleball courts. Our room was very clean, and the screened-in patio was a huge plus for enjoying the air without the bugs. The hot tub was a perfect relaxation spot, and the showers were nice and hot. The Lowlights: The kitchen was a bit under-stocked for cooking, but the real downside was the sales presentation. We were promised a "no pressure" experience, but it was the exact opposite. The representative was friendly until we declined the offer; at that point, they became aggressive and visibly angry. It was unprofessional and honestly put a damper on the rest of our trip. Verdict: The resort is a great deal if you get a discounted rate, but be warned: the sales pitch is high-pressure. If you go, stay firm and don't let the sales team ruin your vacation.

  Dec 20, 2025