Hotel Promotions

Resort Details

Dining
OnSite Dining
  • Rumbao Market lobby Cafe & Lounge
    Artisan barista coffee, Grab & Go, Breakfast, light lunch, dinner and cocktails

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 65 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Good hotel, in the middle of Old San Juan.

    Great hotel. Price is high as you are right in the middle of Old San Juan. Staff is very helpful and friendly. Gave us a lot of extras because of the price. If you self park, that is a pain and not easy at all. The rooftop pool was great. Double check your view if that is a concern as we were facing a parking garage.

    Mar 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great location, friendly staff, awesome renovations

    This has been one of favorite places to stay in Old San Juan but we had not returned since it was renovated. We were a little hesitant secondary to previous reviews but decided to take a chance because the location is so lovely and he doesn't love a recently renovated home. We did not have any issues with check in process. The staff at the front desk were very welcoming and professional. Our Bonvoy membership was acknowledged and we were made to feel at home. This is such a lovely location right in front of the water and within walking distance to all that makes Old San Juan so special. I loved the hotel even before the renovations but now...Wow! Rooms are so bright and cheerful and the decor so tasteful and with good homage to the location. Staff were all friendly. Don't miss the opportunity to stay here.One of my decisions in staying at hotel that has recent poor reviews is that negative reviews are addressed. You will notice that Mr. Emanuelli has addressed the concerns and feel that they are sincerely interested in making things right.

    Mar 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful Hotel in the Heart of Old San Juan

    Attractive hotel in a great location right in the heart of Old San Juan. I love the local design touches (great Puerto Rican art) and also the delicious food at Kueros, the restaurant (which also has a lovely terrace with a view of the bay). The rooftop pool is another plus, and our suite was nicely designed and has great amenities. Perfect base for exploring Old San Juan — and if you're taking a cruise, it's a convenient location for a pre- or post-cruise stay.

    Mar 02, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Very good hotel

    Stayed here for a full week. The rooms are recently renovated and spacious and clean. Service is good, very friendly staff and accommodating (at the reception). Also at the restaurant and with breakfast. We had dinner once. But furthermore only breakfast which has a wide selection of items and is good for its money. There are 2 elevators which is enough (not much waiting time) and they have a spacious 24/7 gym with quite some items. I can recommend this place.

    Mar 02, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Neat property with a great location

    My husband and I spent 2 nights here before boarding a cruise. The hotel is nice and new after a revamp, about a 15-minute drive from Luis Munoz Marin airport without traffic. The location is great, it's waterfront, and conveniently located next to a Walgreens, as well as a few minutes walk away from C. Recinto Sur Street, where you can find restaurants, cafes, and shops, if you continue walking, you're essentially exploring Old Town San Juan. We initially had difficulty with securing the same king room for both nights while booking on the app and speaking to customer service but upon check-in, the gentleman kindly resolved the situation and offered us the same king room. Our room was colorfully decorated, with a nice view of the water and arriving cruise ships, and a well-lit bathroom featuring nice amenities from Ritual of Jing. There's no closet but there's plenty of racks to hang clothes, which is an efficient use of space. They have a buffet breakfast with a standard selection of breakfast food. Throughout our stay, we noticed the blankets were on the thinner side, housekeeping did not show up until I followed up at around 2:30 PM, and both the shower and sink water smelled like chlorine. It's a nicely maintained property and we'll most likely return to Hotel Rumbao on our next trip to San Juan.

    Feb 24, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319