Resort Details
- Rumbao Market lobby Cafe & LoungeArtisan barista coffee, Grab & Go, Breakfast, light lunch, dinner and cocktails
- 24-hour front desk
- Accessible facilities
- Boarding pass print-out available
- Bookstore,Offsite†
- Buffet breakfast†
- Business center†
- Business services†
- Car rental desk,Offsite†
- Carryout breakfast†
- Cocktail lounge with light fare†
- 24-hour front desk
- Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Boarding pass print-out available
- Bookstore, Offsite†
- Buffet breakfast†
- Business center†
- Business services†
- Car rental desk, Offsite†
- Carryout breakfast†
- Cocktail lounge with light fare†
- Coffee shop†
- Complimentary coffee in lobby
- Complimentary in-room coffee or tea
- Concierge desk
- Continental breakfast†
- Dinner delivery service from local restaurant, Offsite†
- Direct dial telephone
- Dry cleaning†
- Elevators
- Exercise gym
- Express check-in
- Express check-out
- Florist, Offsite
- Food and beverage outlets†
- Front desk
- Full american breakfast†
- Full service housekeeping
- Hair dryer
- Health club
- High speed wireless
- Hot breakfast†
- Housekeeping - daily
- Ice machine
- Individual Efolio available
- Interior corridors
- Ironing board
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Non-smoking rooms available
- Off-Site parking, Offsite†
- Outdoor pool
- Pets allowed†
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Safe deposit box
- Spa, Offsite†
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Wakeup service
- Whirlpool†
- Wireless internet connection in public areas
- Business Center†
- Full Business Center
- Meeting Facilities
- On-Site Business Center†
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †
- Gym †
- Health club
- Outdoor pool †
- Pool †
- Whirlpool †
- Beach †
- Children's program, offsite †
- Puerto Rico Convention Center Dr. Pedro Rossello G
- Pablo Casals Museum
- Museo De Arte De Puerto Rico
- Fortress San Cristobal
- Galeria Botello
- Bacardi Tour
- Walking Tour of Old San Juan
- Fortress El Morro
- El Capitolio
- Miramar Area
- San Juan Natatorium Olympic-level aquatic facility
- San Juan
- San Juan
- Hiram Bithorn Stadium
- Coliseo Jose Miguel Agrelot
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Dec 30, 2025
Good luck getting towels
Location is all it has going for it. I don’t know if it was off because of the holidays or the fact that they turn over the rooms so much because of people staying there pre or post cruise. We stayed 5 nights which was a mistake. We checked in and got in a couple hours before 4pm check in time. Our room did not have a hair dryer. Had to call for one. Twice because after waiting an hour nobody brought one. And ask for another towel since we requested extra in our booking but got only 3 towels in the room (there were 4 of us). The next day they didn’t clean our room and it took 2 tries to just get fresh towels. The next day our room was actually cleaned. But again only 3 towels so call to get more. Water & coffee pods were replaced this time (the only time they did that). After the third night it felt like they started cleaning the room and left and never returned. They made the beds, took the wet towels, but didn’t replace the towels or the water/coffee. Again couple tries to get the towels (we had given up on getting water & coffee). Next day they made the bed & gave towels. Not 4 mind you. But we had gotten an extra when we requested the day before so we had enough. We tried both calling & going down to the front desk to get help (with the towels mostly). But every time we went down there the wait was long and so many people would cut the line making the wait even worse. So definitely do not recommend. I don’t think expecting towels in a room is a big ask.
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Dec 29, 2025
Dirty expensive hotel
Room was dirty. We had 2 rooms, ours was full of mold. My sons and his wife’s room had hair everywhere, on the floor in the bed etc. Gross. Management couldn’t care a less when we told them. Was too loud to eat comfortably, 95 decibel music. Does not met the Marriot brand standard. For $900 for 2 nights you can do better elsewhere. Do not recommend
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Dec 26, 2025
Weekend Getaway
It was a really good location since it was close to everything. The service was amazing, friendly staff, and great food. Highly recommended. Looking forward to going back.
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Dec 23, 2025
GREAT TIME
Great hotel! Nice location and fabulous restaurant. Book and you’d not be disappointed. Will stay again when in San Juan
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Dec 14, 2025
Terrible
Terrible check in. Room not ready at 4 PM. Rough and tactless service. The woman at front desk said check-in is at 4 PM but, “that even that time is not guaranteed”! Tired after a long flight the last thing we needed was crappy service, no room, and a stressful ambiance.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Pet Policy : Pets Allowed: $125.00 Non-refundable fee per stay up to two dogs per room