Enhance your Mexico City experience with a stay at the Sheraton Mexico City Maria Isabel Hotel, ideally situated along the iconic Avenida Paseo de la Reforma. Immerse yourself in the vibrant city life just steps away from Zona Rosa. Take a stroll along the avenue to marvel at The Angel of Independence, and continue your exploration to discover the lush greenery of Chapultepec Park. Retreat to our five-star hotel after a day of sightseeing and indulge in a gourmet meal at Amici restaurant, or unwind with cocktails at our lounge and lobby bar. Recharge your energy with a dip in our heated outdoor pool or a workout session at the Sheraton Fitness Center, complete with a sauna and modern equipment. At the end of the day, relax in our stylish and pet-friendly hotel rooms or suites, offering panoramic city views and Sheraton Signature Sleep Experience beds for a restful night's sleep. Your unforgettable Mexico City getaway begins at the Sheraton Mexico City Maria Isabel Hotel.

Property Information

Year Built: 1962
Last Renovation: 2015
Floors: 22
Nonsmoking rooms: 756
Suites: 72
Total rooms: 684
Total rooms and suites: 756

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 19
Pet Policy Pets Allowed: USD 100.00 non-refundable cleaning fee Per Stay; maximum of 1 pets allowed; maximum weight per pet is 18.0 kilograms

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 2380 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Sheraton staycation.

    Friendly and prompt breakfast service from Efren, Mariel, making sure we had everything needed. Not to mention the yummy food Maria the cook produced. Happy start to the day. The rooms were luxurious and very comfortable plush bed with good tv programs on offer. Laundry service was phenomenal, cannot commend how well our clothing came back to us, nicely ironed and neat. Reception staff most helpful when calling downstairs, always handling queries with urgency and resolved all matters. Five stars all round.

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent 6 day stay with Sheraton Club

    Amazing stay at this hotel with all staff especially Sandra and Karina from housekeeping! We stayed on the 15th floor with all attention detail. We had Sheraton Club service and were always greeted with a smile and 100% attention. Angeles, Adan and Luis took great care of us for 6 days. Ask for them you won’t be disappointed! Thank you for you Sheraton Mexico City for the stellar service. Manuel and Maribel Sandoval

    Dec 16, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great hotel, staff and location

    I have stayed at this hotel frequently, and most recently with family. The location is ideal; easy walking distance to Chapultepec and its world class museums. Staff are unwaveringly friendly, especially in the Sheraton Club. The gym is large and has a wide variety of equipment plus a sauna and steam room. Breakfast and evening appetizers in the Club are great and snacks are available in between. Will continue to stay there any time I am in Mexico City.

    Dec 15, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great hotel & front desk staff

    Had a great experience here, great location close to so many restaurants & coffee shops. Jacqueline at the front desk was the BEST, she was kind & made our experience even better! We would definitely stay here again if we’re in Mexico City!!!

    Dec 15, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful Hotel Staff

    Room service and cleaning wer exceptional thanks to our server, Blanca! Breakfast was always a true pleasure because of Guillermo in the 2nd floor restaurant. He is incredibly kind and fun to speak with. He gives fantastic recommendations for the city. And he is so marvelous in serving that I often did not have to get up from my seat. He would bring me the tastiest items from on and off the menu and I never lacked anything. I am grateful to my friend, Guillermo. Fransisco from the front desk welcomed us with the warmest greetings and continued to make us feel at home during out one-week stay. He is also one of the kindest men I have met and gave wonderful recommendations for restaurants and things to do in the city. He also made sure we weren't lacking anything. I am grateful to my friend, Fransisco.

    Dec 14, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319