Enhance your Mexico City experience with a stay at the Sheraton Mexico City Maria Isabel Hotel, ideally situated along the iconic Avenida Paseo de la Reforma. Immerse yourself in the vibrant city life just steps away from Zona Rosa. Take a stroll along the avenue to marvel at The Angel of Independence, and continue your exploration to discover the lush greenery of Chapultepec Park. Retreat to our five-star hotel after a day of sightseeing and indulge in a gourmet meal at Amici restaurant, or unwind with cocktails at our lounge and lobby bar. Recharge your energy with a dip in our heated outdoor pool or a workout session at the Sheraton Fitness Center, complete with a sauna and modern equipment. At the end of the day, relax in our stylish and pet-friendly hotel rooms or suites, offering panoramic city views and Sheraton Signature Sleep Experience beds for a restful night's sleep. Your unforgettable Mexico City getaway begins at the Sheraton Mexico City Maria Isabel Hotel.

Property Information

Year Built: 1962
Last Renovation: 2015
Floors: 22
Nonsmoking rooms: 756
Suites: 72
Total rooms: 684
Total rooms and suites: 756

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 19
Pet Policy Pets Allowed: USD 100.00 non-refundable cleaning fee Per Stay; maximum of 1 pets allowed; maximum weight per pet is 18.0 kilograms

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 2402 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Outstanding Breakfast and servers.

    Carlos, Adan and Chef Estrella were outstanding. Excellent quality of food. Adan helped us every day that we were there with any need that we requested. He was very attentive, helpful and courteous. We appreciate him very much. We look forward to another visit to Mexico City and staying at the Sheraton Maria Isabel.

    Jan 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Sheraton experience in Mexico

    The service overall was fantastic. Jose & Efrén did a fantastic job at the Maria Isabel Sheraton Room and food court service very good. Always welcome to come back. Thanks very much and looking forward to visit Sheraton hotel in Mexico and worldwide

    Jan 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great location, great hospitality!

    This hotel is in a wonderful location, close to everything in CDMX. It is safe and walkable for lots of entertainment and amazing restaurants. The room is clean and the beds are comfortable. The lounge access is a bonus and they have a Nespresso machine and helpful servers. The food options are also pretty solid in the lounge, especially the pan dulce varieties. We also want to say that Jacqueline at the front desk provided amazing service. We had an issue with our sink and she worked to get us into another room quickly, even offering us an upgrade for our troubles. She was so friendly and made us feel so welcome.

    Jan 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Superior

    Ahead is my excursion I relayed messages with Salvador. Jackeline and Natalia were helpful checking in after a long flight. Efren helpful and courteous all the days. Alma was professional and charming. Gabriella was my back of the house for my room needs so wonderful. This is in the heart of the spectacular city.

    Jan 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Club Lounge and staff….

    This hotel is perfectly located to easily get around the city and use public transportation or Uber…..The hotel staff are friendly and welcoming…As a Bonvoy Titanium Elite Member We enjoyed using the lounge on the 18th Floor ..The food offerings were tasty and plentiful…Drinks were included for two hours each evening..Particular credit goes to Efren , Angeles & Adan..They were very service oriented, friendly and happily catered to our requests…Carlos,Plinio,Carlos & Alcantara were very pleasant also. Our upgraded suite was clean, spacious and the bed super comfortable..Aircon & WIFI worked perfectly plus a huge bonus was the windows opened for fresh air…Highly recommend this Hotel…

    Jan 07, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319