Hotel Promotions
Special Reduced Rates!
Discount is already reflected in the vacation package.
Applicable Dates:
Booking Dates: 31 Mar 2021 to 31 Dec 2050;19 Apr 2021 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 31 Mar 2021 to 31 Dec 2050;19 Apr 2021 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Subject to cancel penalty upon booking. No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 04 Jan 2016 onwards
Travel Dates: 04 Jan 2016 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast for Two!
Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. More specific breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Quad Occupancy
If booked with 4 passengers, pricing is based on quad occupancy. Extra person charges for up to 4 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Quad Occupancy. Room and Breakfast for 4.
If booked with 4 passengers, pricing is based on quad occupancy. Extra person charges for up to 4 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 04 Feb 2022 to 31 Dec 2050
Travel Dates: 04 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Triple Occupancy
If booked with 3 passengers, pricing is based on triple occupancy. Extra person charges for up to 3 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Room and Breakfast for 3! Pricing is based on Triple Occupancy.
If booked with 3 passengers, pricing is based on triple occupancy. Extra person charges for up to 3 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$50 USD Hotel Credit!
Guests will receive, at a minimum, a $50.00 hotel resort credit per room to be used as indicated by hotel at check-in. There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050;07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050;07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast and Evening Meal for up to 3 Adults! Pricing is based on Triple Occupancy.
Daily breakfast and dinner is included for up to 3 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast and Evening Meal for up to 4 Adults! Pricing is based on quad occupancy.
Daily breakfast and dinner is included for up to 4 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast, Lunch and Evening Meal for up to 3 Adults! Pricing is based on Triple Occupancy.
Daily breakfast, lunch and dinner is included for up to 3 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast, Lunch and Evening Meal for up to 4 Adults! Pricing is based on Quad Occupancy.
Daily breakfast, lunch and dinner is included for up to 4 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 25% and Breakfast for 2!
Savings are reflected in the vacation price. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. Details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 3 Save 20% + Breakfast for 2!
Savings reflected in vacation price. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. Details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$100 Hotel credit and breakfast for 2!
Guests will receive a $100.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$100 USD Hotel Credit!
Guests will receive, at a minimum, a $100.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$25 Hotel Credit and Breakfast for 2!
Guests will receive a $25.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$25 USD Hotel Credit!
Guests will receive, at a minimum, a $25.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$50 Hotel Credit and Breakfast for 2!
Guests will receive a $50.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Breakfast and Evening Meal for 2 Adults!
Guests will receive up to 2 complimentary breakfasts and dinners daily per room. Single occupancy will receive 1 complimentary breakfast and dinner daily per room. Gratuities are not included.  Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Breakfast, Lunch and Evening Meal for 2 Adults!
Guests will receive up to 2 complimentary breakfasts, lunch and dinners daily per room. Single occupancy will receive 1 complimentary breakfast, lunch and dinner daily per room. Gratuities are not included.  Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary Upgrade and breakfast for 2 Included!
Guest has been booked in an already upgraded room category. Rate is appropriate to already booking in upgraded room. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Feb 2022 to 31 Dec 2050
Travel Dates: 07 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary Upgrade Included!
Guest has been booked in an already upgraded room category. Rate is appropriate to already booking in upgraded room.
Applicable Dates:
Booking Dates: 07 Feb 2022 to 31 Dec 2050
Travel Dates: 07 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Inclusive of all meals and drinks for 2 Adults!
Guests will receive up to 2 complimentary breakfasts, lunch and dinners daily per room. Single occupancy will receive 1 complimentary breakfast, lunch and dinner daily per room. Some beverages included. Gratuities are not included.  Additional dining and drinks details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 25% and Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 30% and Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 30% and Breakfast for 2!
Savings reflected in vacation price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 4 and Save 25%
Savings reflected in the cost of your vacation package price.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 4 and Save 25%!
Discount is already reflected in the package rate.
Applicable Dates:
Booking Dates: 07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay and Save, Stay 3 Save 20% + Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay and Save, Stay 3 Save 20%!
Savings reflected in the cost of your vacation package price.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay and Save, Stay 7 Save 30%!
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 07 Jul 2023 to 31 Dec 2050
Travel Dates: 07 Jul 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • &More
    Fuel your day on the fly at Impulse â?? your one-stop spot by the lobby for quick bites, coffee, juices, and sodas.
  • Amici Restaurant
    Savor a unique blend of Italian and Mexican flavors at Amici Restaurant, a top Italian restaurant in Mexico City. From handmade pastas to savory tacos, indulge in a culinary experience unlike any other.
  • Jorongo Bar
    Experience vibrant nights at Jorongo Bar, a festive bar in Reforma, Mexico City with live Mariachi music, delicious Mexican dishes, and creative cocktails. Must be 18+ to enter.
  • Lobby Bar
    Unwind at our Lobby Bar after exploring downtown Mexico City or indulging in a shopping spree on Reforma Avenue. Situated in the lobby, our inviting cocktail bar features an international array of wines, draft ales, and handcrafted cocktails.
  • Manhattan Deli
    Pleasant and comfortable atmosphere with a varied breakfast buffet, freshly baked bread, seasonal fruit, natural juices and dishes created by our Chef with the highest quality ingredients.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Boarding pass print-out available
  • Buffet breakfast†
  • Business center†
  • Business services†
  • Car rental desk,Offsite†
  • Carryout breakfast†
  • Cocktail lounge,Offsite
  • 24-hour front desk
  • 24-hour room service
  • Grab bars in bathroom
    Raised toilet seat with grab bars
    Roll-in shower available
    Service animals allowed on property for people with disabilities
    Service dogs allowed
    Toilet seat in guest rooms for disabled person
  • Boarding pass print-out available
  • Buffet breakfast†
  • Business center†
  • Business services†
  • Car rental desk, Offsite†
  • Carryout breakfast†
  • Cocktail lounge, Offsite
  • Cocktail lounge with entertainment†
  • Coffee shop†
  • Complimentary in-room coffee or tea
  • Complimentary newspaper delivered to room
  • Complimentary newspaper in lobby
  • Complimentary shoeshine
  • Concierge desk
  • Currency exchange†
  • Direct dial telephone
  • Dry cleaning†
  • Efolio available to company
  • Elevators
  • Executive floor
  • Exercise gym
  • Express check-in
  • Express check-out
  • Food and beverage outlets†
  • Front desk
  • Full american breakfast†
  • Full service housekeeping
  • Grocery shopping service available
  • Hair dryer
  • Hairdresser/barber†
  • Health club
  • High speed wireless†
  • Hot breakfast†
  • Housekeeping - daily
  • Interior corridors
  • Ironing board
  • Laundry/Valet service†
  • Lounges/bars†
  • Meeting rooms†
  • Motorcycle parking†
  • Non-smoking rooms available
  • Onsite laundry†
  • On-Site parking†
  • Outdoor pool
  • Parking†
  • Pets allowed†
  • Pool
  • Public area air conditioned
  • Restaurant†
  • Room service†
  • Safe deposit box
  • Sauna
  • Shoe shine stand†
  • Spa, Offsite†
  • Steam bath
  • Tennis court
  • Travel agency, Offsite†
  • Turndown service
  • Valet cleaning†
  • Valet parking†
  • Valet same day dry cleaning†
  • Wakeup service
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Center†
  • Copier
  • Fax Machine
  • Full Business Center
  • Meeting Facilities
  • Network/Internet Printing Available
  • On-Site Business Center†
  • Printer
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Fitness center on-site †
  • Gym †
  • Health club
  • Outdoor pool †
  • Pool †
  • Tennis court †
Off-Site Recreation
  • Children's program, offsite †
Off-Site Attraction
  • Palace of Fine Arts Palacio de Bellas Artes
  • Anthropology Museum
  • Rufino Tamayo Museum
  • Templo Mayor Museum
  • Siemens
  • Mexican Stock Exchange
  • Anthropology Museum
  • Rufino Tamayo Museum
  • Palace of Fine Arts Palacio de Bellas Artes
  • Bank of America
  • Citicorp
  • World Trade Center
  • Mitsubishi
  • Bosque de Chapultepec
  • Samsung Corporation
  • American Express Corporate Office
  • Avantel
  • Deloitte Consulting / Mercer
  • Xochimilco Floating Gardens
  • Historic Downtown
  • Angel de la Independencia
  • Business and Shopping Districts
  • Sports Palace
  • Reforma Avenue
  • Mexico City
  • Teohtihuacan Pyramids
  • Downtown Tour

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 2578 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Same old, same old

    There are similar sheratons all around the world, probably build in the seventies with the same room set up, an undeep bath and colors you wouldn't choose right now. This means they have the best locations (being their early) and give you a feeling of being in an old Sheraton. Same with this one. For usd 240/pn affordable, location wise unbearable and nothing fancy otherwise. The workforce is fantastic and as long as you explore Mexico city instead of the hotel you will be happy.

    Feb 10, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay!!!

    We had a great stay at the Sheraton Maria Isabel on our trip to Mexico City! Very nice hotel and room was comfy and clean. Really enjoyed using the gym facilities. The staff was super friendly, especially Alma, Carlos, Angeles, Marion and special shoutout to our favorite FIDEL!!! Great place to stay while in Mexico City. Can't wait to return!

    Feb 06, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Very solid stay.

    This older property was good value and very comfortable. The room was updated with super comfy bed and from the 16th floor a wonderful view of La Reforma. Service was very good. Extras (snacks store etc) are very overpriced. That and mediocre restaurant keep it from 5 stars but would definitely stay there again.

    Jan 29, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    One of the best sushi i had

    Tried the sushi bar and wow wow wow. It start with a welcoming chef conversation, than a very nice presentation and finish with one of the best sushi i tasted so far. Kudos to the chef and nice drink from Michel.

    Jan 20, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Wonderful location and building but rooms old and beds bad 🍌

    Wonderful location and the building is lovely however rooms have no heating so you are offered a small cheap electric heater delivered by bellboy. We were greeted by an unhelpful man at reception which was disappointing but the gym is great, very tight full of equipment. Starbucks next door and walking distance to everything. The worst part was the bed. The bed was so old, was like a Banana 🍌. Replace the beds please! 🙏

    Jan 04, 2026
Hotel Advisories
  • AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 19
  • Pet Policy : Pets Allowed: USD 100.00 non-refundable cleaning fee Per Stay; maximum of 1 pets allowed; maximum weight per pet is 18.0 kilograms

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319