Enhance your Mexico City experience with a stay at the Sheraton Mexico City Maria Isabel Hotel, ideally situated along the iconic Avenida Paseo de la Reforma. Immerse yourself in the vibrant city life just steps away from Zona Rosa. Take a stroll along the avenue to marvel at The Angel of Independence, and continue your exploration to discover the lush greenery of Chapultepec Park. Retreat to our five-star hotel after a day of sightseeing and indulge in a gourmet meal at Amici restaurant, or unwind with cocktails at our lounge and lobby bar. Recharge your energy with a dip in our heated outdoor pool or a workout session at the Sheraton Fitness Center, complete with a sauna and modern equipment. At the end of the day, relax in our stylish and pet-friendly hotel rooms or suites, offering panoramic city views and Sheraton Signature Sleep Experience beds for a restful night's sleep. Your unforgettable Mexico City getaway begins at the Sheraton Mexico City Maria Isabel Hotel.

Property Information

Year Built: 1962
Last Renovation: 2015
Floors: 22
Nonsmoking rooms: 756
Suites: 72
Total rooms: 684
Total rooms and suites: 756

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 19
Pet Policy Pets Allowed: USD 100.00 non-refundable cleaning fee Per Stay; maximum of 1 pets allowed; maximum weight per pet is 18.0 kilograms

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 2356 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome stay!

    Jacqueline at the front desk was awesome! She really listened and anticipated my needs and was so accommodating! She was so professional and her customer service really set the tone for an amazing stay! I will definitely be back because of her!

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    My family comes every year to Mexico City in this hotel

    My experience was excellent. Every time I come I stay at the same this feels like home employees are very nice. The food is excellent. The view was excellent. I always have great experience when I come to this beautiful hotel . This will take a five stars.

    Nov 12, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best experience keeps me teturning

    It wasn’t started well because my room was not ready when I arrived at the hotel around 3:30 PM. However, the manager helped me to resolve the issue within 30 minutes in a very professional and polite way. This hotel is located at the center of everything. I highly recommend you to enjoy the breakfast in the club lounge at 18th floor Good view, great food and best service especially from Adan and Efren. Oh! must try their house made omelet!

    Nov 09, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Location and Service

    You just can't beat this location, especially if you are going to celebrate Dia de los Muertos. The parade literally passes right in front of the hotel. The hotel even has free face painting to celebrate the occasion which was super fun and the artists they provide are really good!!!! Hotel was very clean, safe, and the price was just right. Right behind the hotel are many restaurants to choose from if you don't want to eat in the hotel. We hope you enjoy the Sheraton and Mexico City as much as we did.

    Nov 05, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best Employees who care for customers

    The best Employees who truly care for customers are working in this hotel from bellboys to the reception ,bars ,room service and front lobby. Moreover , they go above and beyond to accommodate anyone with genuine smile . To name few of the best managers.. Miguel ,Gustavo , Jesus Eloy...lobby area Sandra , Francisco , jasmine , Veronica , Brenda , Alejandra, Luis and Anthony are simply the best asset for this hotel.

    Nov 04, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319