Resort Details
- &MoreFuel your day on the fly at Impulse â?? your one-stop spot by the lobby for quick bites, coffee, juices, and sodas.
- Amici RestaurantSavor a unique blend of Italian and Mexican flavors at Amici Restaurant, a top Italian restaurant in Mexico City. From handmade pastas to savory tacos, indulge in a culinary experience unlike any other.
- Jorongo BarExperience vibrant nights at Jorongo Bar, a festive bar in Reforma, Mexico City with live Mariachi music, delicious Mexican dishes, and creative cocktails. Must be 18+ to enter.
- Lobby BarUnwind at our Lobby Bar after exploring downtown Mexico City or indulging in a shopping spree on Reforma Avenue. Situated in the lobby, our inviting cocktail bar features an international array of wines, draft ales, and handcrafted cocktails.
- Manhattan DeliPleasant and comfortable atmosphere with a varied breakfast buffet, freshly baked bread, seasonal fruit, natural juices and dishes created by our Chef with the highest quality ingredients.
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Boarding pass print-out available
- Buffet breakfast†
- Business center†
- Business services†
- Car rental desk,Offsite†
- Carryout breakfast†
- Cocktail lounge,Offsite
- 24-hour front desk
- 24-hour room service
- Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Boarding pass print-out available
- Buffet breakfast†
- Business center†
- Business services†
- Car rental desk, Offsite†
- Carryout breakfast†
- Cocktail lounge, Offsite
- Cocktail lounge with entertainment†
- Coffee shop†
- Complimentary in-room coffee or tea
- Complimentary newspaper delivered to room
- Complimentary newspaper in lobby
- Complimentary shoeshine
- Concierge desk
- Currency exchange†
- Direct dial telephone
- Dry cleaning†
- Efolio available to company
- Elevators
- Executive floor
- Exercise gym
- Express check-in
- Express check-out
- Food and beverage outlets†
- Front desk
- Full american breakfast†
- Full service housekeeping
- Grocery shopping service available
- Hair dryer
- Hairdresser/barber†
- Health club
- High speed wireless†
- Hot breakfast†
- Housekeeping - daily
- Interior corridors
- Ironing board
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Motorcycle parking†
- Non-smoking rooms available
- Onsite laundry†
- On-Site parking†
- Outdoor pool
- Parking†
- Pets allowed†
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Safe deposit box
- Sauna
- Shoe shine stand†
- Spa, Offsite†
- Steam bath
- Tennis court
- Travel agency, Offsite†
- Turndown service
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Wakeup service
- Wireless internet connection in public areas†
- Business Center†
- Copier
- Fax Machine
- Full Business Center
- Meeting Facilities
- Network/Internet Printing Available
- On-Site Business Center†
- Printer
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †
- Gym †
- Health club
- Outdoor pool †
- Pool †
- Tennis court †
- Children's program, offsite †
- Palace of Fine Arts Palacio de Bellas Artes
- Anthropology Museum
- Rufino Tamayo Museum
- Templo Mayor Museum
- Siemens
- Mexican Stock Exchange
- Anthropology Museum
- Rufino Tamayo Museum
- Palace of Fine Arts Palacio de Bellas Artes
- Bank of America
- Citicorp
- World Trade Center
- Mitsubishi
- Bosque de Chapultepec
- Samsung Corporation
- American Express Corporate Office
- Avantel
- Deloitte Consulting / Mercer
- Xochimilco Floating Gardens
- Historic Downtown
- Angel de la Independencia
- Business and Shopping Districts
- Sports Palace
- Reforma Avenue
- Mexico City
- Downtown Tour
- Teohtihuacan Pyramids
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Jan 20, 2026
One of the best sushi i had
Tried the sushi bar and wow wow wow. It start with a welcoming chef conversation, than a very nice presentation and finish with one of the best sushi i tasted so far. Kudos to the chef and nice drink from Michel.
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Jan 04, 2026
Wonderful location and building but rooms old and beds bad 🍌
Wonderful location and the building is lovely however rooms have no heating so you are offered a small cheap electric heater delivered by bellboy. We were greeted by an unhelpful man at reception which was disappointing but the gym is great, very tight full of equipment. Starbucks next door and walking distance to everything. The worst part was the bed. The bed was so old, was like a Banana 🍌. Replace the beds please! 🙏
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Dec 17, 2025
The best hotel experience in Mexico City
My family and I love to stay at this hotel because of its location, cleanliness, best customer service, professional front desk (Jacqueline is the best, she goes the extra mile to make sure our stay is unique and very pleasant). Room service is amazing, both flavor and presentation. From the moment we arrive until our departure, we always get the best customer service. ZDeyton
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Dec 17, 2025
The best of the best
Excellent customer services, amazing room service dinner, friendly and courteous doorman and bell boy. Airport pick up safe, helpful and fast. Highly recommended, the best service and high quality meals.
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Nov 23, 2025
Great Hotel
Great Stay at the Sheraton. Staff was very friendly. Rooms were clean and the Bed was very comfortable. Great location with easy access to restaurants and tour pickups.
- AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 19
- Pet Policy : Pets Allowed: USD 100.00 non-refundable cleaning fee Per Stay; maximum of 1 pets allowed; maximum weight per pet is 18.0 kilograms