Resort Details
- Black Rock Shave IceCool off with Hawaiian style shave ice, a local favorite. Offering over 30 flavors!ar.
- Cliff Dive Bar
This open-air restaurant serves a range of tempting lunch and dinner options inspired by the flavors of Maui. Located right on Kaanapali Beach, join us for the nightly torch lighting and cliff dive ceremony.
- Coral Reef
Start your day with delicious a la carte breakfast service and our popular No Ka Oi breakfast bu?et. At night, enjoy Paci?c Rim cuisine highlighting locally-grown ingredients.
- Exclusive Oceanfront DiningSheraton Maui Resort & Spa offers guests an exclusive dining experience. Relax in the privacy of our beachfront dinner bungalow and indulge in a customized menu, with island-inspired ingredients, for up to four guests.
- Mai Tai BarAt the foot of Pu’u Keka’a (Black Rock), you can find a variety of choices from our menu for lunch and drinks at Mai Tai Bar. Just a brief walk from the beach, and in view of our lagoon-style pool, relax and listen to the waves while enjoying a legendary Black Rock Mai Tai.
- Maui Nui Luau at Black RockEnjoy music, dance and history of islands with world renown Polynesian entertainment producer Tihati Productions. Accompanied with traditional luau buffet style dinner. (schedule varies)
- Teppan-yaki Dan
At Teppan-yaki Dan, skilled chefs prepare fresh lobster, steak and more right before your eyes. The restaurant also offers a wide selection of sakes and fine wines to complement your entree.
- The Sandbar
This beach bar and lounge offers Starbucks coffee beverages and refreshing breakfast options. In the evenings, enjoy panoramic views of Kaanapali Beach, signature cocktails and local bites infused with island flavors, plus live entertainment.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter†
- Child programs†
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter†
- Child programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym†
- Game room†
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Room service - limited hours†
- Safe deposit box
- Shuttle to local attractions
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Internet Access†
- Full wedding services and wedding coordinator available on site.
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Direct access to a beach23 Ocean-front acres directly on the beach.
- Fitness center on-site †
- Hot tub1 Outdoor Hot Tub
- Non-Motorized Water Sports †
- PoolThere is 1 pool on site. Sheraton Maui's pool is a 142-yard long lagoon-like pool that starts at one end of the property with a Keiki (kiddie) pool and meanders the length of the property with bridges and waterfalls and lava rock formations and a jacuzzi in the center and ends up at the deep end where the adults tend to gather.
- Spa †The Spa at Black Rock occupies the entire first floor of the Hale Nalu (building 4) and features indoor and outdoor secluded relaxation areas and seven luxurious treatment rooms available for massages, body treatments, facials, skin enhancements, manicures and pedicures.
- Tennis court †Lighted outdoor tennis courts.
- Golf †
Ka'anapali's Royal and Kai courses offer some of the most unique challenges in Hawaii with sweeping views of the Pacific Ocean.
The spectacular 6700-yard, 18-hole Royal Course was designed by Robert Trent Jones, Sr. in 1962 and renovated by Robin Nelson in 2006. The 6400-yard, 18-hole Kai Course is more of a strategic round and was designed by Arthur Jack Snyder in 1976 and renovated by Robin Nelson in 2005.
- On-site EntertainmentNightly torch-lighting and cliff-diving ceremony every night at sunset followed by Hawaiian music, hula dancing and entertainment.
- Haleakala
- Hana
- Iao Valley
- Lahaina Cannery Mall
- Outlets of MauiHotel offers complimentary resort shuttle to The Outlets of Maui, an oceanfront mall with outlet shops.
- The WharfHotel offers complimentary resort shuttle to The Wharf, where you can find an array of shopping and dining outlets.
- Other Local AttractionsUpcountry: Makawao --a Paniolo (cowboy)Town with cute shops, Ali'i Lavendar Farm, Tedeschi Vinyards, Paia Town-- old surfing town, Hookipa-- windsurfing capitol of the world.
Sunset Luau at Black Rock: Enjoy music, dance, and history of islands with world renown Polynesian entertainment producer Tihati Productions. Accompanied with traditional luau buffet style dinner. (schedule varies)
fees may apply.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5429 reviews
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Mar 07, 2026Location is great however pricey
Very beautiful hotel. However, very expensive. There is only 1 breakfast place which is a minimal buffet at $46 pp. When we were there there was only 1 place for dinner as one was under renovation. The food was good but again on the pricey side and if your staying for a week you kinda get bored with the same menu. The staff and housekeeping were impeccable and our room was beautiful. The pool was great but lacked options for seating everyone.
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Feb 23, 2026So glad we went with the Sheraton again!
This was our third visit to the Sheraton Maui, and the first with kids. We booked the Ohana doubles suite, which worked well. there was a sliding door that separated the living room and bedroom. A regular door connects the bedroom and large bathroom, with another door between the bathroom and living room. The bathroom had a tub/shower combo plus a separate shower so 2 kids could shower at the same time. The toilet was in a separate room. There was a mini kitchenette that included a mini fridge, microwave, small sink and cupboard. We used instacart to order breakfast foods from Safeway. There was a sliding door that led to the lanai. I wish there was an option to scan our room key to get in through this door. The room worked well for our needs but wish there was an option for 2 queen beds. The laundry room is at the other side of the resort in the building next to the shaved ice. It's $5 for a wash and $5 for the drier and takes credit cards. There were 2 washers (3rd was out of order) and 3 driers. I brought my own pods so don't know how much theirs was. We enjoyed the lei making and the kids loved the pools especially the slide. There is poolside food and beverage service. One bar has happy hour from 3 to 5 while the other was 10 to 12pm. One bar also closed at 4pm. The pools were cold, but the kids still loved playing in them. There are water bottle filling stations outside the 2 pool restrooms, which was really helpful. Staff were always friendly and housekeeping came early (9am) so it was nice to come back to a clean room midday. Lamonts came in really handy when my sunglasses broke in my carry on and when I needed spf chapstick. Also I saw an Enterprise car rental office next door to the store. Whalers Village was about a 10 to 15 min walk with our kids. We loved the Sheraton and look forward to returning again one day! We passed by some other hotels I had considered, but were so glad we stuck with the Sheraton for its large pools, service and resort feel.
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Feb 21, 2026You Won't Get Nearly What You Paid For
My husband and I went on a group tour to Hawaii for 9 days and 3 Islands. This was our first time in Hawaii and we were so happy and excited. Maui was our last stop. Upon checking in, our "ocean view" room was not - in our opinion - "ocean view". We were on the second floor, so not very high, and the entire left side of the balcony was blocked by a banana tree - planted so close that I could have reached out and picked the bananas. The rest of the view - from the far right of the balcony overlooked a lot of green space, several "huts" (housing bars, pool towels, excursion checkpoints) and in the far distance, you could see a sliver of ocean. I was upset and went to the front desk to let them know. I stated that I was not really happy with the room and asked if he could help. I gave him the room number and he stated "You booked ocean view. Most of the ocean view rooms are partially obscured. If you had wanted the ocean, you should have booked ocean front." That was it - a snotty answer with no offer of help. I was getting more upset by the minute and asked if he could check for other rooms and he replied "Well, we're pretty full, but I suppose I COULD look", like I was imposing on him. He made me feel like a 2nd class citizen. I gave up. I was going to enjoy the last 3 days of my vacation. Well - let me tell you - the ceiling over the sliding door had a crack, which blew out on the 2nd night. The carpet was wet from the leaking A/C and the available electrical outlets were so worn that my phone charger wouldn't even stay in. Oh - and housekeeping didn't make it to our room until 5:30PM. With all the hotels and resorts available on Maui, DON'T stay at the Sheraton.
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Feb 17, 2026
Best hotel experience ever!!
I stayed here for 5 days as half of my Hawaii vacation on Maui! This hotel was amazing! The staff is friendly and the whole area is clean and welcoming. During my stay there was a tunsami warning and the staff handled it very professionally and calmly giving us updates as soon as they found out through the intercom in everyone’s rooms. Although there was no true tsunami all hotel attendees and staff were relocated to high ground areas and removed from unsafe places. While I was there I had their buffet and ordered breakfast; which was very sanitary ( even for sitting outside) and clean, not to mention very delicious and healthy. They had a large variety of island fruits and foods, with many choices for picky eaters like my son! The people handling the beach chairs and umbrellas for rent were very nice and did their job perfectly!! The pool area was clean and very tropical vibes if you are not an ocean person, there is a lazy river and small waterslide included. Overall, I 100% recommend the Maui Sheraton hotel to all people looking for a nice, well worth the money place to stay while you are in Maui!! 🌺🌺
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Feb 16, 2026
Beautiful property with excellent views
We were there to celebrate a special occasion and the entire experience was just awesome . Beautiful property ! Gorgeous views ! Lovely bar and dinning options . Staff was very helpful and willing to go the extra mile. We also got a couples massage from the black rock spa . Super relaxing lomi lomi !
- AdvisoryA minimum self parking fee of $39 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum valet parking fee of $49 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $49 (Plus Taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Resort Charge inclusions will be as follows:
•Daily shuttle service with routes within Kaanapali Beach Resort area and Lahaina
•Welcome shell lei
•Enhanced Wi-Fi access
•Wellness offerings
•Cultural activities
•Daily Go-Pro rental
•Daily use of tennis and pickleball courts and equipment
•Hawaiian tote bag
•2 Refillable water bottles for use at the resort’s complimentary filtered water stations
•Fitness center
•Raw Elements reef-safe sunscreen dispensers throughout the resort
* Marriott Bonvoy Elite Members receive two (2) daily non-alcoholic Hula
Punch drinks at The Sandbar lobby bar.
For new bookings as of OCT 03, 2023 for travel beginning April 01, 2024, the
Resort Charge inclusions will be as follows:
-Enhanced WI-FI access (was: Unlimited wireless high-speed internet access in guestrooms, lobby, pool bars, and Hoku Rotunda)
-Ouldoor fitness activilies including Yoga and interval training (was: Yoga class)
-Daily cultural activities for up lo two guests, including hula lessons, lei making, fire knife instruction, and more (was Hawalian cultural activities)
-Revised: Daily shuttle services with routes within Kaanspali Beach Resort area and Lahaina (was:
Scheduled shuttle service lo Westin Maul Resort & Spa, Westin Katpapali Ocean Resort Villas, and historic
Lahaina Lown
-Two refillable Sheralon Maul water pouches for use al the resort's complimentary filtered waler stations (was: Water botle with filling stations located throughout the property)
-Hawalian tote bag upon check-in (was: Signature logo Hawallan tote bag)
-Welcome Shell Lei
-Use of two adult pool floats daily
-Daily use of tennis courts, including tennis racket, and lennis ball rental for two guests
- Pet Policy : Pets Not Allowed