Fronting a pristine stretch of white-sand beach, and nestled amidst the awe-inspiring Sierra Madre Mountains, this upscale resort provides the perfect setting for a romantic honeymoon or anniversary. Surrounded by award-winning gardens, it boasts open, airy accommodations, breathtaking ocean views, a dynamic spa and an eclectic selection of restaurants and bars and just a short 10 minute walk to downtown Puerto Vallarta. Experience breezy days and starry nights during stays at this inviting Mexican hot spot.

Location

Puerto Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Ordaz (PVR) : 5 miles

Property Information

Year Built: 1980
Last Renovation: 2016
Accessible rooms: 4
Floors: 13
Total rooms: 473

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel does not accept spring break groups.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

For the comfort of the guest, in 2016 a cashless policy has been instituted on property. The consumption venues such as restaurants, bars, room service, as well as the spa among other services, do not accept cash payments; therefore, it is strongly suggested to establish a credit line upon check in with credit or debit card. A cash deposit will be requested if other forms of payment are not available, any balance will be returned upon check out.
Pet Policy Pets Allowed: Extra charges per dog per night. This charge is non-refundable cleaning fee per stay; maximum of 1 pets allowed. The clients will be required to sign a pet waiver upon check in. Regulations and conditions may apply.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8802 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Mariana

    Mariana is a great girl she always make us laugh she is amazing a the way she are thanks for the exercise in the pool and the drinks at the wine and all they the big smile Mexican fiesta so much fun with her she is great she is a good element for you resort

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Do More Homework Before Choosing this Place

    Pros : Close to the airport and within walking distance of Puerto Vallarta Malecon. Pools are HEATED - NICE ! Grounds were beautiful and well taken care of, Entertainment / Activities people seemed cool. The Bed was super comfy. Oliver at the Breakfast buffet AMAZING BUT Cons : no other connections with any other employees. Service everywhere super slow ( between the pool , bars and restaurants and it was DEAD, so WTH !!! ) Hot tub was basically no hotter then the pool and SO shallow. This time of year, maybe just the trip we experienced was an older, mellow crowd ( first time ever in Mexico we didn't make a connection with any employees or guests at a resort ) My husband enjoyed some of the food, I did not. Only breakfast option was buffet just FYI. It's just my opinion, I looked over all the reviews before choosing this place too. I just know I wouldn't come back.

    Jan 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    I love Evelyn and entertainment staff

    The best experience with all de people !!!!!!!!!! Omg de entertainment staff !! I love the aquaerobics and stretching exercises with the staff EVELYN!!!!! Mariana !! Jimena ! They make a unforgettable moments im all my vacation !! Amazing pool and service THE BEST!!!!!!!!

    Jan 15, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Horrible front desk staff - condescending and dismissive

    Unfortunately I have been waiting for management to do the right thing here and they have ultimately decided not to. The front desk staff is horrific at the Sheraton Buganvilias Resort & Convention Center. They are condescending and arrogant. They repeatedly lied to me when I asked them about my free upgrade due to my status with Marriott Bonvoy. I was supposed to get a junior suite upgrade and they kept telling me I was already upgraded. Yes I was upgraded because I paid for the upgrade to the room I was in. I had to keep telling them I paid for my upgraded room on a high floor. Then they said all the junior suites were full, which was not true. I know a couple that was in one of them and moved to another one because they wanted a different view, and the one they vacated was empty the entire two weeks we were there. That was in addition to our room smelling overwhelming like mold. The beds are also old and soft and lumpy. Watch out if you have a bad back like I do. There is loud music all day, every day, at the pools. The service around the pools and on the beach is spotty at best. I will NOT be going back to this hotel ever again.

    Jan 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Sheraton for kids review

    If you come with kids and you want time alone I recommend Sheratoons for your kids. Kids from 6 to 12 are welcome to sheratoons.It’s an excellence idea for your kids and they will have lots of fun there. 5 out of 5 overall I bet your kids will have tons of fun. There is origami colouring rocks and plenty other fun activity’s.

    Jan 13, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319