Effortless and elevated, our newly renovated Sheraton Buganvilias Resort and Convention Center is a smart way to stay in stunning Jalisco, Mexico. Thrive in our beachfront location close to the city and less than a quarter mile from downtown shops and restaurants at Malecon Boardwalk and 4.1 miles from Gustavo Diaz Ordaz International Airport. Relax in a Puerto Vallarta hotel room or suite with luxury bedding, marble bathrooms, flat-screen TVs, room service and oceanfront views. Recharge with our wide variety of renovated restaurants and keep moving with our four tennis courts, two outdoor pools, swim-up bar and 24 hour Sheraton Fitness center. When it's time to pamper, book our blissful Maiav? Village spa. Families with children appreciate Sheratoons, providing the little ones with fun and engaging activities. For business travelers, we offer streamlined event spaces and Puerto Vallarta packages for groups. Experience Jalisco, Mexico, the right way at Sheraton Buganvilias Resort & Convention Center.

Property Information

Year Built: 1980
Last Renovation: 2018
Floors: 13
Nonsmoking rooms: 473
Suites: 12
Total rooms: 461
Total rooms and suites: 473

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 18
Pet Policy Pets Allowed: Only dogs. Copy this link and open for more information: https://bit.ly/2peWbKh

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8766 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Everything is NO at the Sheraton Buganvilias Resort

    We were so excited to have our first company retreat at the Sheraton Buganvilias Resort! We got the 10 room package with unlimited drinks and food! Boy were we wrong! One word that describes this trip is No! No, you can’t get a drink even though the pool bar closes at 6:00 pm and you ask for a drink at 5:45pm. No, you can’t pick whether you want soup or salad at the restaurant. You get delivered what was chosen for you by the hotel staff. No, you can’t order appetizers, the manager, Alejandro told us it is not his fault that we made a mistake with the reservation time, so you can’t order appetizers. No, you have to pay for your meals at the restaurant near the bar. No, we can’t find your reservation. No, we can give you late check out. No, you can’t order room service since you are ordering a lot of food for 3 people. So why get the unlimited food and drink package when you are told NO! I have stayed at many resorts all around the world and this is by far the worst customer service I ever experienced! The only saving grace was Alfredo, Marco, and Ruben at the buffet. I will give them a separate review!

    Dec 14, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Jimena and Mariana are the BEST!

    This is our second time staying with friends at their time share. Of course the renovated rooms are beautiful and the views are breathtaking. All the staff are so welcoming and friendly, but Jimena and Mariana (with the entertainment crew) are what made are trip most memorable the first time and what we looked forward to most this time. Those two girls heard our names once and never forgot them. They are the sweetest, engaging and so much fun. The Sheraton has done a great job and knows what they are doing!

    Dec 14, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Oceanside, central location, walkable to downtown PV

    The Buganvilias Resort at the Sheraton was a great place to stay for 3 of us. The front desk staff were friendly, knowledgeable, prompt and had an answer for any questions that we asked. We had a one bedroom but the daybeds in the living room were comfortable to sleep on too. It was great to have a small kitchenette so that we could bring some food and light snacks back with us and prepare a light breakfast before we left for the day. Housekeeping was great and had our room made up for us everyday. Jorge at the pool bar kept us hydrated. We enjoyed having access to the Resort pool as it was quieter and less crowded than the Hotel pool. Our room looked southwest over the bay and we were treated to beautiful sunsets. We really enjoyed the walkability of this resort and walked south to the malecon as well as north to find some restaurants and a grocery store nearby. We were given a tour of the other rooms available at the resort but the presentation was unnecessarily long and wore us out by the end of the 3 hours. These could be shortened and be made more palatable by having a concise paper copy outline of what is available at the different levels.

    Dec 10, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great resort!

    Great resort! The location is fabulous, many stores nearby, the Malecon a fifteen minute walk away. Food was good. Resort very nice with one big pool and one adults only pool. We only ate at the buffet and it was varied and tasty each day. Special shout out to Pamela, Janet, and Iris who escorted you to your table at the buffet. All the servers were wonderful, every one of them. Poolside waiter Mariano looked after us very well. Another shout out to Bryand at reception who patiently answered all our questions. My husband had two amazing massages with Ramona at the spa and highly recommends her. I would have liked more nightly entertainment. There was only a show on Friday and Saturday night. Lots to do at this resort but never felt pressured to partake. You will not go wrong choosing this resort. We will be back!

    Dec 09, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience

    Overall a great hotel experience. Good food choices, great views, lots of amenities, and the room was clean and orderly. Javier at the pool and Oscar in the buffet provided excellent service every day of our vacation, and are a great addition to the Sheraton team!

    Dec 09, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319