Effortless and elevated, our newly renovated Sheraton Buganvilias Resort and Convention Center is a smart way to stay in stunning Jalisco, Mexico. Thrive in our beachfront location close to the city and less than a quarter mile from downtown shops and restaurants at Malecon Boardwalk and 4.1 miles from Gustavo Diaz Ordaz International Airport. Relax in a Puerto Vallarta hotel room or suite with luxury bedding, marble bathrooms, flat-screen TVs, room service and oceanfront views. Recharge with our wide variety of renovated restaurants and keep moving with our four tennis courts, two outdoor pools, swim-up bar and 24 hour Sheraton Fitness center. When it's time to pamper, book our blissful Maiav? Village spa. Families with children appreciate Sheratoons, providing the little ones with fun and engaging activities. For business travelers, we offer streamlined event spaces and Puerto Vallarta packages for groups. Experience Jalisco, Mexico, the right way at Sheraton Buganvilias Resort & Convention Center.

Property Information

Year Built: 1980
Last Renovation: 2018
Floors: 13
Nonsmoking rooms: 473
Suites: 12
Total rooms: 461
Total rooms and suites: 473

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 18
Pet Policy Pets Allowed: Only dogs. Copy the link and open for more info: https://bit.ly/42dEz5b

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8802 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Mariana

    Mariana is a great girl she always make us laugh she is amazing a the way she are thanks for the exercise in the pool and the drinks at the wine and all they the big smile Mexican fiesta so much fun with her she is great she is a good element for you resort

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Do More Homework Before Choosing this Place

    Pros : Close to the airport and within walking distance of Puerto Vallarta Malecon. Pools are HEATED - NICE ! Grounds were beautiful and well taken care of, Entertainment / Activities people seemed cool. The Bed was super comfy. Oliver at the Breakfast buffet AMAZING BUT Cons : no other connections with any other employees. Service everywhere super slow ( between the pool , bars and restaurants and it was DEAD, so WTH !!! ) Hot tub was basically no hotter then the pool and SO shallow. This time of year, maybe just the trip we experienced was an older, mellow crowd ( first time ever in Mexico we didn't make a connection with any employees or guests at a resort ) My husband enjoyed some of the food, I did not. Only breakfast option was buffet just FYI. It's just my opinion, I looked over all the reviews before choosing this place too. I just know I wouldn't come back.

    Jan 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    I love Evelyn and entertainment staff

    The best experience with all de people !!!!!!!!!! Omg de entertainment staff !! I love the aquaerobics and stretching exercises with the staff EVELYN!!!!! Mariana !! Jimena ! They make a unforgettable moments im all my vacation !! Amazing pool and service THE BEST!!!!!!!!

    Jan 15, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Horrible front desk staff - condescending and dismissive

    Unfortunately I have been waiting for management to do the right thing here and they have ultimately decided not to. The front desk staff is horrific at the Sheraton Buganvilias Resort & Convention Center. They are condescending and arrogant. They repeatedly lied to me when I asked them about my free upgrade due to my status with Marriott Bonvoy. I was supposed to get a junior suite upgrade and they kept telling me I was already upgraded. Yes I was upgraded because I paid for the upgrade to the room I was in. I had to keep telling them I paid for my upgraded room on a high floor. Then they said all the junior suites were full, which was not true. I know a couple that was in one of them and moved to another one because they wanted a different view, and the one they vacated was empty the entire two weeks we were there. That was in addition to our room smelling overwhelming like mold. The beds are also old and soft and lumpy. Watch out if you have a bad back like I do. There is loud music all day, every day, at the pools. The service around the pools and on the beach is spotty at best. I will NOT be going back to this hotel ever again.

    Jan 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Sheraton for kids review

    If you come with kids and you want time alone I recommend Sheratoons for your kids. Kids from 6 to 12 are welcome to sheratoons.It’s an excellence idea for your kids and they will have lots of fun there. 5 out of 5 overall I bet your kids will have tons of fun. There is origami colouring rocks and plenty other fun activity’s.

    Jan 13, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319