Hotel Promotions
Special Reduced Rates!
Discount is already reflected in the vacation package.
Applicable Dates:
Booking Dates: 31 Mar 2021 to 31 Dec 2050;19 Apr 2021 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 31 Mar 2021 to 31 Dec 2050;19 Apr 2021 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Subject to cancel penalty upon booking. No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 04 Jan 2016 onwards
Travel Dates: 04 Jan 2016 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast for Two!
Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. More specific breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Quad Occupancy
If booked with 4 passengers, pricing is based on quad occupancy. Extra person charges for up to 4 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Quad Occupancy. Room and Breakfast for 4.
If booked with 4 passengers, pricing is based on quad occupancy. Extra person charges for up to 4 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 04 Feb 2022 to 31 Dec 2050
Travel Dates: 04 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Triple Occupancy
If booked with 3 passengers, pricing is based on triple occupancy. Extra person charges for up to 3 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Room and Breakfast for 3! Pricing is based on Triple Occupancy.
If booked with 3 passengers, pricing is based on triple occupancy. Extra person charges for up to 3 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$50 USD Hotel Credit!
Guests will receive, at a minimum, a $50.00 hotel resort credit per room to be used as indicated by hotel at check-in. There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050;07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050;07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast and Evening Meal for up to 3 Adults! Pricing is based on Triple Occupancy.
Daily breakfast and dinner is included for up to 3 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast and Evening Meal for up to 4 Adults! Pricing is based on quad occupancy.
Daily breakfast and dinner is included for up to 4 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast, Lunch and Evening Meal for up to 3 Adults! Pricing is based on Triple Occupancy.
Daily breakfast, lunch and dinner is included for up to 3 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast, Lunch and Evening Meal for up to 4 Adults! Pricing is based on Quad Occupancy.
Daily breakfast, lunch and dinner is included for up to 4 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 25% and Breakfast for 2!
Savings are reflected in the vacation price. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. Details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 3 Save 20% + Breakfast for 2!
Savings reflected in vacation price. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. Details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$100 Hotel credit and breakfast for 2!
Guests will receive a $100.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$100 USD Hotel Credit!
Guests will receive, at a minimum, a $100.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$25 Hotel Credit and Breakfast for 2!
Guests will receive a $25.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$25 USD Hotel Credit!
Guests will receive, at a minimum, a $25.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$50 Hotel Credit and Breakfast for 2!
Guests will receive a $50.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Breakfast and Evening Meal for 2 Adults!
Guests will receive up to 2 complimentary breakfasts and dinners daily per room. Single occupancy will receive 1 complimentary breakfast and dinner daily per room. Gratuities are not included.  Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Breakfast, Lunch and Evening Meal for 2 Adults!
Guests will receive up to 2 complimentary breakfasts, lunch and dinners daily per room. Single occupancy will receive 1 complimentary breakfast, lunch and dinner daily per room. Gratuities are not included.  Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary Upgrade and breakfast for 2 Included!
Guest has been booked in an already upgraded room category. Rate is appropriate to already booking in upgraded room. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Feb 2022 to 31 Dec 2050
Travel Dates: 07 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary Upgrade Included!
Guest has been booked in an already upgraded room category. Rate is appropriate to already booking in upgraded room.
Applicable Dates:
Booking Dates: 07 Feb 2022 to 31 Dec 2050
Travel Dates: 07 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Inclusive of all meals and drinks for 2 Adults!
Guests will receive up to 2 complimentary breakfasts, lunch and dinners daily per room. Single occupancy will receive 1 complimentary breakfast, lunch and dinner daily per room. Some beverages included. Gratuities are not included.  Additional dining and drinks details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 25% and Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 30% and Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 30% and Breakfast for 2!
Savings reflected in vacation price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 4 and Save 25%
Savings reflected in the cost of your vacation package price.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 4 and Save 25%!
Discount is already reflected in the package rate.
Applicable Dates:
Booking Dates: 07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay and Save, Stay 3 Save 20% + Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay and Save, Stay 3 Save 20%!
Savings reflected in the cost of your vacation package price.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay and Save, Stay 7 Save 30%!
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 07 Jul 2023 to 31 Dec 2050
Travel Dates: 07 Jul 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Alfresco Pizzeria
    Visit Alfresco Pizzeria for an outdoor, family-friendly Italian restaurant with an open kitchen, countertop seating and flame-licked pizzas from a brick oven.
  • Alfresco Trattoria
    Alfresco Trattoria is a charming outdoor Italian restaurant in Puerto Vallarta with a view that perfectly capitalizes on our warm, relaxing climate.
  • El Deli
    Wake up in the morning with a favorite tea or coffee from Starbucks®. Before your day begins in Puerto Vallarta, Mexico, grab a breakfast sandwich, freshly baked pastry or fluffy bread and return to El Deli for one of our desserts in the display case.
  • Gastro Bar Embarcadero
    Trendy and upscale, Gastro Bar Embarcadero offers more than 50 varieties of tequila, mezcal and raicilla. Children under 12 not permitted after 10 p.m.
  • Gaviotas: AAA Four Diamond
    Discover modern culinary art at Las Gaviotas, our gourmet Mexican restaurant in Puerto Vallarta. Local and endemic ingredients with pre-Hispanic roots are transformed using contemporary dining techniques. Children under 12 not permitted.
  • La Carreta
    Relax poolside at La Carreta and enjoy refreshing cocktails and delicious bites. Our Puerto Vallarta bar is a favorite gathering spot for our guests.
  • La Palapa Pool Snack Bar
    Swim up to La Palapa Bar and sit in the shade of our breeze-blown trees. Recharge with a cool tropical drink, tasty snack or appetizing lunch selection in Puerto Vallarta, Mexico.
  • La Pergola
    Our Puerto Vallarta restaurant, La Pergola, is another dynamic dining option at our Puerto Vallarta resort offering an informal poolside area to enjoy your lunch or snack.
  • La Villita Restaurant
    Visit La Villita for a PVR restaurant with a breakfast buffet. Hot and cold items include rolls, cereals, fruits, juices and made-to-order omelets. Join us for a Sunday brunch with unlimited champagne and mariachis performing from 9:00 AM to 2:00 PM.
  • Lobby Bar
    Enjoy a tranquil atmosphere while sipping some great cocktails and enjoying a freshly made sandwich.
  • Nine Ninety 9
    Our menu features classics like spareribs, Angus beef, and special fries, along with an array of snack foods and great combos for friends and family alike. A large menu of classic and new drinks is made available and will satisfy even the more discerning.
  • Pescatore
    Overlooking the bay, our seafood restaurant in Puerto Vallarta, Pescatore, specializes in fresh fish and other seafood prepared in the Mediterranean style.
  • Punta Sal
    Punta Sal: Sea & Grill by day, vibrant ceviche bar by night, dynamic steakhouse. DJ tunes mingle with crashing waves and panoramic ocean views. A feast for the senses.
  • UMAI
    Experience true culinary artistry from the Orient with elaborate dishes concocted using the freshest ingredients. UMAI is a sophisticated yet friendly space where the whole family can enjoy the finest Japanese and other Oriental cuisine.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible parking
  • ATM/Cash machine,Offsite†
  • Babysitting
  • Business center†
  • Business services†
  • Car rental desk,Offsite†
  • Child programs†
  • Cocktail lounge,Offsite
  • 24-hour front desk
  • Does hotel have accessible parking?
    Grab bars in bathroom
    Raised toilet seat with grab bars
    Service animals allowed on property for people with disabilities
    Service dogs allowed
    Toilet seat in guest rooms for disabled person
  • Accessible parking
  • ATM/Cash machine, Offsite†
  • Babysitting
  • Business center†
  • Business services†
  • Car rental desk, Offsite†
  • Child programs†
  • Cocktail lounge, Offsite
  • Cocktail lounge with entertainment†
  • Cocktail lounge with light fare†
  • Coffee shop†
  • Complimentary in-room coffee or tea
  • Complimentary newspaper delivered to room
  • Complimentary newspaper in lobby
  • Concierge desk
  • Concierge floor
  • Drugstore/pharmacy, Offsite
  • Dry cleaning†
  • Elevators
  • Executive floor
  • Exercise gym
  • Express check-out
  • Florist
  • Food and beverage outlets†
  • Free parking
  • Front desk
  • Full service housekeeping
  • Gift/News stand†
  • Grocery shopping service available
  • Hair dryer
  • Hairdresser/barber†
  • Health club
  • High speed wireless†
  • Housekeeping - daily
  • Ice machine
  • Interior corridors
  • Ironing board
  • Laundry/Valet service†
  • Lounges/bars†
  • Meeting rooms†
  • Non-smoking rooms available
  • Onsite laundry†
  • On-Site parking
  • Outdoor pool
  • Parking
  • Pets allowed†
  • Pool
  • Public area air conditioned
  • Restaurant†
  • Room service†
  • Safe deposit box
  • Spa†
  • Tennis court
  • Turndown service
  • Valet cleaning†
  • Wakeup service
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Center†
  • Copier
  • Ethernet Connectivity†
  • Full Business Center
  • Meeting Facilities
  • Network/Internet Printing Available
  • On-Site Business Center†
  • Printer
  • Telephone
  • Voicemail
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Beach †
  • Children's program, onsite †
  • Fitness center on-site †
  • Gym †
  • Health club
  • Outdoor pool †
  • Pool †
  • Spa †
  • Tennis court †
Off-Site Recreation
  • Bowling alley †
  • Jet-ski †
  • Sailing †
  • Scuba diving †
  • Snorkeling †
Off-Site Attraction
  • Act II stages
  • Vallarta theatre
  • Plaza Caracol
  • Galerias vallarta Shopping mall
  • La Isla Shopping mall
  • Naval Museum
  • Gringo Gulch
  • Rhythms of the Night
  • Pirates of the Bay
  • The El Cora Crocodile Sanctuary
  • Pirate Ship Vallarta
  • Hill of the Cross Viewpoint
  • Lazaro Cardenas Park
  • Naval Museum
  • Flea Market
  • Marina Pier
  • Galerias Vallarta Shopping mall
  • Los Muertos Pier
  • El Eden River By Mismaloya
  • Act II Entertainment Stages
  • La Isla Shopping mall
  • Puerto Vallarta's El Malecon Boardwalk
  • Guadalupe Church
  • Voladores de Papantla
  • Plaza Caracol
  • Unidad deportiva Agustin Flores Contreras
  • Puerto Vallarta Malecon
  • Puerto Vallarta
  • Yelapa & Majahuitas
  • San Sebastian de oeste
  • Rhythms of the night
  • Extreme Adventure
  • Outdoor Adventure

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9228 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Wont be back.

    This hotel seems nice. However they checked me in on the wrong side. I was supposed to be on in the building just south of this location which is called Buganvilla, Different style and address. The hotel we got placed in had a million children and whatever the entertainment was on the day we were there was obnoxious. The DJ was playing the same songs over and over while someone was yelling into a mic. My husband said it felt like Mexican Chucky Cheese. Also the shower water in the rooms was all over the place in temperature. Would not return or recommend this place.

    Feb 03, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    First time at Buganvillas

    We spent a week here and this is an honest review. We have been coming to PV for 19 years staying at various RCI properties. As usual, we were put in a sub standard room because good rooms are saves for owners. After begging, offering to pay, we were told that the only way to upgrade from our view of the street and gross public beach, was to attend the timeshare presentation the next morning. We did and still had to fight for the upgrade. We were finally moved to room 2352 and it was really nice with a balcony and full ocean view. We ate at the resort quite a bit because we got sick eating in town the second night. Again, the first time in 19 years. The food was fine, nothing to have about. The front desk staff was not the nicest but the servers in the beach and at the pools were great! Shout out to Mariano, he was amazing 🤩 The least favorite part for us was the beach. Extremely rocky!! Not good for swimming or walking. Major bummer. We bought water shoes and walked down to Los Tulles beach and swam there. We probably won’t be coming back as there are so many other resorts with nice beaches and rooms.

    Feb 02, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing hotel with even more amazing staff!

    We just returned from our second stay at the Sheraton Buganvilias resort and we were thrilled with our experience. The scenery and hotel are beautiful, but what really sets this resort apart from the others is the exceptional staff. From the moment we arrived, Ramon at the front desk was wonderful and so kind. To our amazing concierge, Edgar, who greeted us every day with the most sincere smile, a true customer service expert in every way. The hotel is lucky to have him. The hospitality extends to our excellent breakfast server, Orlando, who made us feel so welcome. His attentiveness was extraordinary. A special shout out to Liliana and Juan at the pool, these two made my birthday such a special memory. Thank you! I would also like to extend my gratitude to Jesus at Gaviotas who provided us with the most amazing birthday dinner. His attention to detail and service was above and beyond. Lastly, Rodrigo at the lobby bar....your cocktails were wonderful! Thank you for a week of sun, smiles and unforgettable memories. We hope to see you all next year.

    Feb 01, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Lovely resort , but a few issues

    We always come back year after year , it’s a beautiful resort . We normally come in Feb , but decided to do Jan instead , it wasn’t busy which was nice because we were able to get seats at the pool wherever we wanted . The reason we come to this resort is because of the staff , they deserve recognition. Pamela at the buffet always smiling and recognizing us as soon as we walk in . Olivier and Ringo and Orlando at the buffet for always graciously serving and entertaining us on a daily basis . The pool waiters , Marco for always going out of his to get whatever we wanted , he deserves a big raise , Gabriel always smiling , Mariano always so attentive never had a empty glass Gama and Rodrigo , friendly and gracious . There is also Miguel from the pizzeria, he kept us entertained one night and introduced us to some new drinks , they were amazing ! We also had dinner at the Buffet a few times , we had amazing service from Marco , Ricardo and Ruben, so entertaining , the drinks were amazing . Now the negatives , We had booked an terrace room and decided to upgrade to a ocean view terrace, it was nice but was never cleaned properly , one day we found a comb that was made into the bed and it didn’t belong to us . The bar fridge was never refilled , we had to ask and the area around was never cleaned . Now our terrace wasn’t clean either , the furniture is old and need of repair , I understand it’s the weather outside and can’t be helped , but we did pay to upgrade and expect a certain level of cleanliness. The food was always consistent at the Buffet, no complaints , Punta Sol was not impressed this time had the same meal as last year , didn’t even compare , the Italian was good and the seafood was alright , the service at these three has really gone down , sorry to say . The lobby bar the one place where you expect service , is the slowest , we just went and ordered are own drinks rather than wait for the servers , much faster , and no peanuts or bar mix snacks we had them once , and when we asked , they said they didn’t have any , The bartender there however was great . We went to the other bar embarcadero had one drink , presented nice but not great , we had asked to try Raicilla and they said they didn’t have it . The entertainment group was fun , they always came around and tried to get us to participate in the tastings which were also a lot of fun . All in all we like the Sheraton, and just expect a higher level service that they are known for , it just didn’t meet up to our expectations this time .

    Jan 30, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Entertainment Team

    Louis, Marina, and the entire staff were amazing the energy and enthusiasm made a big difference in our stay experience. They remember guest by name and make everyone feel special.

    Jan 30, 2026
Hotel Advisories
  • AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 18
  • Pet Policy : Pets Allowed: Only dogs. Copy the link and open for more info: https://bit.ly/42dEz5b

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319