Property Information
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Resort Details
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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average 3 star stay
hotel is nicely located but needs alot of updating; very "tired"; restaurant is closed very noisy - can hear people next door exterior entrance, so not as secure as interior hallways are $10 charge for parking seems unnecessary
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Appreciated overnight stay
We booked a room at El Rancho at the last minute since we had an overnight layover in San Francisco airport. We were hoping to get a hotel shuttle from and to the airport only to find out that shuttle services were discontinued since Covid. So, we took a taxi instead which costs $20 both ways. Check in was quick. If you don’t have a car like us, be prepared to haul all your luggage and belongings through the hotel parking lot especially if your room is far from the lobby. Our room was behind the restaurant so we had a good walk with all our stuff. The room does need some updating although it was clean and comfy for an overnight stay. One suggestion is to please put an air freshener in the room to improve the smell. It wasn’t too terrible but could be better. We definitely appreciated a wonderful shower and comfy bed before our next flight. We got to the hotel in the evening and we ventured out for dinner. There are many establishments nearby and we ended up going to a burger place. They did offer breakfast but we had to leave to the airport early in the morning. So, we were sad we missed out on that. Check out was quick. We asked the front desk clerk to call a taxi for us which came quickly. Overall, El Rancho was a good experience. Thank you!
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We will be back.
We took a family trip right before Christmas. We did a Park n Fly with our stay at the tail end of our trip. Our cars were safe upon our return. Our rooms were spacious. The staff were very friendly and polite. We were most happy about the breakfast in the morning. It wasn’t your standard hotel continental. The egg dish with spinach and mushrooms tasted homemade. The potatoes were delicious too. All around an excellent experience. The reason for 4 stars vs 5, the hotel could use some updating. However, everything appeared clean and tidy.
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Hau`oli Ohana (Happy Family)
My Ohana enjoyed our stay at El Rancho Inn Signature Collection November 23 to the 25. Our very clean suite had two queen size beds, a pull out couch and a kitchenette. Our Ohana was able to make food, leis and nourish ourselves here feeling safe and comfortable. Mahalo Nui
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Regatta and vacation
Have been travelling a good amount lately to watch our daughter compete in rowing regattas in the US. Very happy with our 4 night stay, excellent attention to cleanliness in all areas, friendly and competent staff, lovely clean and safe grounds. Will certainly stay here again!