Seven Stars Resort & Spa - European Plan

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3819 reviews

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  Amazing time at seven stars

  Excellent experience at seven stars. We beach vacay every few months, try to stay at five stars. First time to Turks and Caicos, resort was amazing, daily breakfast was great. Food the property was very good. Beach on the property was phenomenal. Excursions, sailing lessons, didn’t have to ever leave. Ritz and seven stars are adjacent, in my opinion, this is some of the best section of beach on grace bay. 2 min walk to grocery store. We went during thanksgiving break, not over crowded. Shout out to the resort staff here, my son broke his arm playing beach volleyball our 2nd day there. The concierge drove us to the hospital and then picked us up when we were finished. The concierge called the hospital front desk every few hours to check on us. When we came back late that night, they had arranged food for us in our room. Way beyond what I would expect for a resort. Will definitely come back and would recommend this resort to anyone.

  Jan 31, 2026
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  Great trip, but beware their system is down & no room keys or charging to room

  We went to Seven Star Jan 23-28 2026 to celebrate my mom's 80th birthday. We stayed in an island view 2 bedroom suite. There are good & bad things to share. When we arrived, we were handed a cold towel & cocktail which was lovely. At the same time, even though we paid in full, they asked us to sign a paper saying we know about the $300/day incidental fee & asked for a credit card. We knew about this. We were then told that "their system is down" and they could not give us room keys or charge anything to the room. We would need to call for someone to let us in our room each time we wanted to enter using the phone on the first floor. Then we had to wait for someone to come. The good news is most of the time, we did not have to wait that long. We also had to carry a credit card & cash everywhere we went. The TVs did not work the entire time we were there & were told they "went out" separate & before "the system". Our room had a room next to it, but the people were very quiet so that was not an issue like others have reviewed. However, there is a club or bar of some sort not in the resort that had thumbing bass club music from about 11-2 am Friday & Saturday night which we could hear clearly & kept us awake. Thank goodness not the other nights. The breakfast was very good, particularly the eggs to order station & I noticed they had a gluten free section with special toaster etc. (we are not gluten free, but know those who are). We ate at the Deck, the Farm & Coco Bistro. All excellent. The service was friendly & quick. We had no issues getting beach chairs any day or time. The staff was amazing. Chairs very comfortable & nice. We did a snorkeling excursion through Caicos Dream for half day. It was a lot of fun. All in all, the resort was beautiful & nice, but the system being down was really terrible the whole time. The staff did not act like it was bothersome to let us in the room over & over, but we felt bad asking! The system was still down when we left & there is no telling what kind of charges will be on our credit card, but we did not charge anything to the room obviously.

  Jan 30, 2026
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  Charles is the best!

  Charles is truly one of the highlights of our time in Turks. From the moment we met him on the beach, his happiness, positive energy, and kindness were infectious. He goes above and beyond to make everyone feel welcomed, cared for, and relaxed — always with the biggest smile on his face. He treated our whole group so wonderfully and genuinely loves what he does, and it shows. People like Charles are the reason vacations become unforgettable experiences. If you’re lucky enough to be helped by him, you’re in amazing hands. Thank you, Charles, for making our trip that much more special!

  Jan 29, 2026
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  My Happy Place

  This is definitely “my happy place.” We’ve been visiting for the past few years. It’s on beautiful Grace Bay. The aqua water is spectacular. The staff is friendly, helpful. Shoutout to Jameson at the beach who helped set up the 6 of us each day with front row views of the ocean. The breakfast staff is amazing. Shoutout to Daniel making the most delicious omelets. We will certainly keep returning and looking forward all year to the next year!

  Jan 25, 2026
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  Very nice resort

  Had a wonderful time at Turks. Seven stars made it even better. Rooms are very clean, staff very attentive and resort luxurious. The location is right by everything.

  Jan 24, 2026