Property Location: Located in Kissimmee, Seralago Hotel & Suites Main Gate East is near the airport, a 4-minute walk from Old Town and 5 minutes by foot from Fun Spot America. This family-friendly aparthotel is 1.3 mi (2.1 km) from Falcon's Fire Golf Club and 2.4 mi (3.8 km) from Celebration Golf Club.
Rooms: Make yourself at home in one of the 614 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless Internet access is available. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.
Amenities: Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and a 24-hour fitness center. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and an arcade/game room. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Dining: Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Business, Other Amenities: Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Kissimmee? This aparthotel has 1195 square feet (111 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
General Policies & Fine Print
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedBe prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: Front desk staff will greet guests on arrival.
Know before you go: Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.
Mandatory Fees: You'll be asked to pay the following charges at the property: Deposit: USD 100.00 per stayResort fee: USD 13.62 per accommodation, per night The resort fee includes:Fitness center accessPool access We have included all charges provided to us by the property.
Optional Fees: Rollaway bed fee: USD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Customer Ratings & Reviews
TripAdvisor Traveler Rating4320 reviews
Rizzo the bartender is a breath of fresh air. Excellent, energetic and keeps his patrons coming back to see him. This hotel is a historical part of the Orlando area. It is currently being renovated. There are a few issues with some of the rooms, however they are fixing them as they are able too. The rest of the staff has been very friendly and helpful. I understand this place might not be for everyone, but if you like supporting businesses that are trying to preserve existing structures and historical properties, give this place a go. The hotel staff will do everything in their power to make sure you are accommodated and comfortable. Within a few years this place will be back to it's former glory.
RUN DON'T WALK. HORRIBLE
Where do I start with this place. First of all, I wouldn't even call this place a hotel. It is a terrible place to even consider going to and being comfortable. It was so bad, we didn't even stay there. We were given a room all the way to the back of the place, on our drive to find our room there are blue tarps on every building, when we got to our room, my husband went in to check it out and he immediately came out. There were mold all over the room, the smell is disgusting. We went back to the front office to complain about the condition of the room and they gave us another room, all the way to the back of the building again. This room was worst than the first one, we went to open the door and the door was already open, we didn't even use the key. The carpet is so disgusting, I wouldn't even walk on it with my shoes on. Once again we went and complain, and this time we had pictures to show them. Needless to say, we ask for a refund and left that awful place. This building needs to be shut down, it is unsafe and unhealthy to stay at a place like this. The pictures on the website are so so deceiving, the only part of the place that looks descent is the checking area. This place is so horrible, I wouldn't want my worse enemy to stay here. HORRIBLE, DISGUSTING, UNSAFE, NASTY!!!!
Rizzo the bartender was great he took care of my family and me he was very good and helpful I’m glad I stayed here I’m going to come back just for him he made some great drinks hotel was not that great
It was pretty fun near food and things to do pretty good price
Kristina and Mercedes where great help with my check in I enjoyed my stay nice pools rooms a little outdated but very good customer service just needs a face lift in the resort but it was pretty okay
Kissimmee Florida, Seralago my vacation 🏡🎡👩👦🤽♀️...home!
Excellent customer service, management! Ms Deborah, front desk Manager was very accommodating, helpful throughout my stay! Overall kind staff, security. Switched to a few rooms, standard was clean and the family and Junior suites quite impressive clean and well compartmentalized. A lot of closet and drawer space, two desks one stationary and one roll out for your convenience to eat or for the kids, never had a problem with the Wi-Fi! My kids loved the overall hotel stay along with the clean sand, Park, pool and jacuzzi, not to mention the amenities and tiki bar we're a plus. The hotel rental car service and is conveniently located right next to Old Town outdoor shopping mall and fun spot which gives you many options for food shopping, fun spot is like a big nice carnival. Beautiful area and conveniently located right next to seralago. If you ever were able to come visit , or back to the old town area, I will definitely recommend seralago hotel suites. Please check with TripAdvisor, snap travel, or Agoda for some great competitive prices, hotel policy. Oh the fluffy pillows are🛌...big plus😌✨