Sensira is a resort where you are free to stimulate your emotions and share them with your loved ones. Enjoy our surprisingly friendly service and attention to detail in an ambiance that combines fun and relaxation… an experience that will seduce your senses.   

Sensira Resort & Spa sits on Petempich Bay, a privileged location that features the area’s main natural attractions, ensconced 22 minutes from the main tourist area and 18 minutes south of Cancun’s international airport.

Sensira’s sensitive experience begins in our beautifully designed, spacious rooms offering exquisite amenities and comfortable furnishings. We will make your vacation experience unforgettable with our friendly service in the Mexican Caribbean. 


Cancun International Airport : 12 miles

Property Information

Accessible rooms: 3
Family/oversized accommodations: 28
Junior suite: 3
Total rooms and suites: 359


Resort Details


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Hotel Advisories

Advisory The Municipality of Puerto Morelos, will be charging an Eco Tax of 31.12 Mexico Pesos (approx. $1.67 USD) per room, per night for the Environmental sanitation fee until further notice This amount is a mandatory charge that should be paid, per room, per stay and is not under the discretion of guests or visitors. During check-in, the fee could be paid in Mexican pesos, American dollars, or credit/debit cards.
Advisory In Sensira Resort & Spa Riviera Maya, will have an additional surcharge to our mutual guests, starting December 1, 2023; which includes Chef John Bertrand's 9-time degustation menu, with premium seasonal ingredients, along with wine and cocktails pairing. The additional price per adult is USD 65, including taxes.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 1428 reviews
  • 3.0 star tripadvisor rating
    Wouldn’t recommend

    The food is good and they have lots of options (vegan, gluten free) The staff is very nice and friendly The rooms are very small and the pillows are not comfortable The hotel is not as they show in their advertising and needs a lot of touch ups We experienced bad weather and our kids (3 and 4yo) had nothing to do

    Jun 21, 2024
  • 5.0 star tripadvisor rating
    Great experience at Sinsira

    Great show and people. amazing experience Could not be better. Very professional prople. All great 😊 best of the best xxxxxxxbesr hotel 🏨😍😍😍😍😍❤️❤️❤️❤️❤️ Food is great, people are amazing, kids had so much fun, we loved it 😍 iiii 😘😘😘😍😍

    Jun 20, 2024
  • 3.0 star tripadvisor rating
    Great Family friendly small resort but room for improvement

    Absolutely loved the resort, it was my first time vacationing at a non SPG all inclusive and I was impressed. Very family oriented and set up resort. Boutique, just big enough and not too small either. The family rooms and the double bed rooms are good enough space. Beds and linen are so comfortable, for me its always the bed and the food. We thoroughly enjoyed the buffet daily and the dinner at RODEO Grill. Had the best meals there we went back for all 6nights, the drinks options and the meals were amazing, so was staff. Really felt well taken care off by the waitresses at the buffet - REYNA, KATARINA and others, the entertainment staff led by BRIAN was also really good. Downside -- the other restaurants for dinner , Italian, Mexican (French is adult only), we not as good. Maybe the resort should consider opening the buffet for dinner because only three restaurants for families is not enough. DRINKS options was my least fav, The options are very limited and bartenders just only knew how to blend drinks or throw ice in every drink even in a Mimosa! only one bar on the grounds for both adults and families side and the other is at reception. The bartenders need training on how to mix various drinks without guests having to only rely on ice and just syrup mixes and or liquor. Kids enjoyed the zip lining but we were affected by the weather for 4days, it rained and harsh winds so we didn't do anything else other than force swimming even under such weather. nightly entertainment was very mediocre, guess they tried but it wasn't much to keep us up with kids to watch, we walked out of every show the 3nights we wet there. its 3/10. Otherwise if you looking for a small, not too loud, budget friendly, very family oriented resort for kids under teenage years then its your option but if its adults, honeymoon, groups that are picky and want more activities, lots of options, - Absolutely no! I will give the resort a 7/10 OVERALL , Rooms 8/10 for size and quality, Bar drinks and options at pool - 4/10 (poor), Staff 6/10, hotel premises 7/10, location 7/10, Buffet 8/10, RODEO Grill 9/10.

    Jun 20, 2024
  • 5.0 star tripadvisor rating
    Great Hotel

    This is our second time coming to Sensira and so far it’s our favorite hotel. The service is amazing Carlos from El Rodeo was really nice, they have some really great food, and activities for the little ones of the family. We will coming back in the future.

    Jun 18, 2024
  • 4.0 star tripadvisor rating
    Great hotel for families with young kids

    We stayed for a week at Sensira, in general it was a great trip and I would like to call out all the positives first. The kids club was a great experience for my kids, and a shout out for Paola, Fati, Marines, Lina and Viri. The entertainment team with Bryan and Carlos was a lot of fun. Regarding service Daniel and Cinai in the evening at the lobby Bar treated us like royalty. The down side, the Mexican restaurant was very slow and service was sub-par, food quality is good at the restaurants but the Buffet and the pool snack are OK. Still a very recommended hotel for families with young kids, they will have a lot of fun with good service.

    Jun 17, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319