Resort Details

OnSite Dining
  • Various Bars
    Knights English Pub. Located on the second floor with an incredible view of the property’s interior, with a combination of big screens and table games to offer a perfect entertainment. 

    Amber Lounge. Enjoy a spectacular view of the Mexican Caribbean, located on the 4th floor overlooking the ocean. Pamper yourself with incredible premium drinks and delicious sandwiches. 

    Serendipity Music & Bar. Fun, music and sports are the main activities here, on the 1st floor.

    Coral Bar. Our beach bar is perfect for enjoying a refreshing drink while working on your tan. Located by the infinity pool.

    Lobby bar. This elegant bar is located right in the middle of our lobby area. Enjoy your favorite drink or just enjoy the view of the heart of our property. 
  • Various Restaurants
    La Pergola: A buffet style restaurant with an extensive selection of international cuisine for all tastes, offering air-conditioning and located by the lobby. Breakfast , Lunch and Dinner, every day of the week. * 

    Galerie Des Sens**: Sophisticated restaurant offers signature cuisine, creation of the renowned Mexican chef John Bertrand; in an intimate atmosphere inspired by the Louvre museum, with a defined menu. Adults only. Located on the second floor. Reservation required**.
    **Dress code: elegant (gents: long pants, collared shirt, closed shoes. Ladies: dress, slacks, shoes, sandals).

    La Tentazione: An exquisite Italian specialty restaurant with an intimate atmosphere inspired mainly by the cuisine of northern Italy. Located on the “Beach Level”.*

    La Finca de Ana: This Mexican specialties restaurant represents the soul of Mexico in a festive and joyful atmosphere that brings together the country’s most emblematic regional dishes. Located on the “Beach Level”.*

    Rodeo Grill: This Western Steakhouse style restaurant features prime cuts and show cooking, and, along with country music and our mechanical bull, will make your dining experience unforgettable. Located on the “Beach level”. * 

    Las Brisas: This convenient snack bar can be found at beach level, between our main pools.

    Kiosko: A contemporary and casual snack bar located by the lobby and movie theater, offering healthy food and a selection of late-night snacks. 

    The Tea House: This is a family favorite, with a selection of coffees, teas, gelatto, bites, petit fours and cookies, located by the Aquapark.  
    * Subject to availability according to temporality. 

On-Site Amenities
  • Child programs†
  • Exercise gym†
  • Meeting rooms†
  • Pool†
  • Spa†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Beach †
    Beach volleyball
  • Children's program †
    Adventure Club and Baby Explorer Club
  • Fitness center on-site †
  • Miniature golf †
  • Pool †
    3 pools, onw which is adults only.
  • Spa †
  • Teen programs †
  • Water activities †
    Aqua park

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2879 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Very disappointed. Would not visit here again

    Resort was nice and crew was great. They need a new food manager especially at buffet. It was very bad, cold food if there was any there. Had bacon 1 morning out of 7. No other place to eat breakfast Lunch at snack shop was good Evenings were a challenge also. Steve house was good. Italian was hit or miss. Mexican was not good and again Buffett was horrible

    Apr 01, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    great pool host

    Gerardo & Armando were great pool host

    Apr 01, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Alberto the beast. The man, the myth, the legend.

    Alberto is a rock star. He took care of us. The man made sure we were feed and full of booze. Cesar made sure we were happy and having a good time. Amazing time. Well rested.

    Apr 01, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great family-friendly resort – kids had an amazing time!

    We had a wonderful stay at Sensira Resort & Spa Riviera Maya. This hotel is extremely family-friendly, with plenty of activities that kept our child happy and entertained every day. The water park and kids’ areas were especially fun, and it really made the trip relaxing for parents as well. On our first day, we were warmly welcomed by Eli at the front desk. Eli was incredibly friendly, professional, and proactive in helping us with everything we needed. Any questions or requests were handled quickly and with great attitude, which made a very positive first impression. The resort offers a great balance between comfort for adults and fun for kids. Service was attentive, the facilities were clean and well maintained, and overall the atmosphere was perfect for a family vacation. We would definitely recommend this resort to families traveling with children and would happily come back again!

    Mar 31, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Good value all inclusive for a couple of days.

    Decent food, good drinks and nice service. Especially thanks to the girls at the adventure club, Fatima, Marines, Daniela, Valentina, Amairany, and Josephine. The kids loves coming there.

    Mar 31, 2026
Hotel Advisories
  • AdvisoryIn Sensira Resort & Spa Riviera Maya, will have an additional surcharge to our mutual guests, starting December 1, 2023; which includes Chef John Bertrand's 9-time degustation menu, with premium seasonal ingredients, along with wine and cocktails pairing. The additional price per adult is USD 65, including taxes.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Fee: $4 (Plus Taxes) per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319