Resort Details
- Barefoot GrillLocated pool side with stunning ocean views serving grilled specialties• Enjoy light lunch specialties in a casual and relaxed outdoor setting• Dress Code: Casual
- BordeauxBordeaux has a unique French atmosphere to compliment the cuisine• À la carte French cuisine in a romantic, elegant atmosphere• Dress Code: Casual Elegance
- Coco CaféBegin your morning with a cup of local brew at the sunny indoor/outdoor Coco Café• Premium coffee and appetizers in a casual and relaxed atmosphere• Late night bites include paninis, pizza, soup, hot dogs, sandwiches, pretzels, fruits, yogurt and pastries• Dress Code: Casual
- El PatioEl Patio brings a taste of authentic Mexico in both menu and design. Dine under an intimate pergola within a classicMexican atmosphere with delicate touches of local art and one exquisite Tequila and Mezcal cellar with a wideselection of Mexican spirits.• Mexican à la carte cuisine in a traditional authentic ambience• Tequila and Mezcal cellar available for private tasting• Dress Code: Casual Eleganc
- HimitsuAn exotic Asian adventure with unique oriental décor. Enter through a peaceful ambiance to find Japanese Tatami roomslit by paper lanterns. The sushi bar offers Japanese delicacies while the teppanyaki tables display explosions of flavor andgastronomic fireworks creating a unique experience.• Specializing in a fusion of Pan-Asian à la carte specialties• Teppanyaki tables available (reservation required through the Hyatt Inclusive Collection app)• Sushi delicacies available at the sushi bar• Dress Code: Casual Elegance
- Market CaféThe Market Café offers a buffet specializing in local and international cuisine, with theme stations on sun-bleached woodshelves• Buffet-style international restaurant• Dress Code: Casual
- OceanaThe Market Café offers a buffet specializing in local and international cuisine, with theme stations on sun-bleached woodshelves• Buffet-style international restaurant• Dress Code: Casual
- PortofinoPortofino has a stylish Tuscan farmhouse style décor that features rustic timbers and stone walls with a vaulted privatedining room.• Delectable Italian à la carte cuisine• Wine cellar available for private dining up to 10 with an excellent selection of fine wines from Argentina, Chile,France, Germany, Italy, Mexico, Spain and USA. Additional charges apply.• Dress Code: Casual Elegance
- Seaside GrillOpen air dining and beautiful views of the pool or beach in a casual atmosphere with beachy colors of the sun and sea.• Located pool side serving à la carte grilled specialties• *Breakfast is served for Preferred Club guests only• Dress Code: Casual
- Various bars and lounges7 bars and lounges, serving top-shelf spirits and premium brand domestic and international beverages, ranging from swim-up to a music lounge. Operations hours may vary.
- BarracudaBeach bar offering signature cocktails.
- Desires Music Lounge & Theatre BarSip your favourite cocktail while enjoying our nighttime entertainment at the theatre• Contemporary music lounge featuring flat screen TVs, dance floor and DJ.
- Sugar ReefPoolside Sports Bar
- ManateesRelax with a refreshing cocktail at this swim-up pool bar.
- RendezvousThe Rendezvous Bar sits at the bottom of cascading staircase open to a panoramic view. Lobby bar featuring modern furniture for lounging with a refreshing cocktail.
- Preferred Club Lounge BarExclusive for Preferred Club guests, located in the Preferred Lounge, offering continental breakfast and deluxe hot and cold hors d’oeuvre throughout the day and night.
- Preferred ClubExclusive for Preferred Club guests, offering mixology cocktails and select appetizers during the day.
- 24-hour front desk†
- 24-hour room service†
- Air conditioning
- Butler service†
- Concierge desk†
- Fitness Facilities†
- Housekeeping†
- Laundry/Valet service†
- Wi-Fi
† Fees may apply
- Fitness center on-site †
- General †• Bali beds* (reservations are made with concierge)• Beach volleyball• Cocktail classes• Dance lessons• Golf nearby*• Mixology lessons• Ping-pong• Pickleball courts• Spanish lessons• Yoga• Art class• Mexican handcraft alebrije• Texas Poker Hold’em• Water Basketball*Additional charges may apply
- Golf †
- Pool †
- Spa †Spa size to 29,000 sq. ft.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2955 reviews
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Dec 03, 2025Beautiful Property and Wonderful Staff, but Several Disappointments
We recently stayed at Secrets Playa Blanca Costa Mujeres and had a mixed overall experience. The positives: The resort is new, beautifully designed, and very clean. The beach is stunning, and many staff members were genuinely warm, attentive, and hardworking. Our butlers, Miguel and Daniel, were especially wonderful—kind, responsive, and always ready to assist with a smile. Their service truly stood out and made parts of our stay more enjoyable. However, there were also several disappointments. Despite multiple pre-arrival emails confirming our preferences and Guest of Honor attachment, none of this was acknowledged at check-in. I was initially told there were no upgrades available, and my GOH status was dismissed until I asked twice—only then was an ocean-view room offered. It felt unnecessarily difficult and poorly handled for a resort of this category. Unfortunately, the dining experience was the biggest letdown. Much of the food tasted frozen or low quality. The “catch of the day” had a rubbery texture, the bread tasted like basic grocery-store bread, and the pasta dishes were overcooked with overly heavy sauces. Service at à la carte restaurants was inconsistent, with long delays—our Italian dishes took nearly an hour—and the Pan-Asian restaurant didn’t even offer basic items like hot tea or hot sake. Overall, dinner options were disappointing; surprisingly, the buffet ended up being the most reliable choice. Another negative was the unexpected sales pressure. Despite the hotel overlooking my pre-arrival communications, a sales representative approached me immediately after check-in, pushing promotions, coupons, and requesting my name “because it’s part of their job.” It felt intrusive, especially when I was trying to start a relaxing vacation. Throughout the resort, I noticed many sales staff approaching guests, which created an unnecessary sense of pressure. In summary: Gorgeous beach Beautiful new facilities Exceptionally friendly and hardworking staff But inconsistent service, disappointing food quality, and unwanted sales pressure made the stay less enjoyable We appreciated the kindness of the staff and the beauty of the property, but based on this experience, we would not return or recommend the resort at this time.
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Dec 03, 2025Beautiful Resort
This place was beautiful. Service, atmosphere and quality of the rooms was all excellent. Only a couple areas that needs a bit more work on. First the El Patio Restaurant definitely needs to get a new Chef for sure! The food was awful, the fajitas were dry and old like they sat in a pan for hours. The restaurant is beautiful and the Service was on point the FOOD must go! Also the guests are saving lounges and the staff is not removing guests belongs after 25 mins(they have signs stating this would happen but they do not follow through with the rule) which means we were stuck in the main pool every day with loud annoying music the whole day, that really sucked. The juggle pool area is the only quiet area but has almost all double lounges that you couldn’t use unless you paid 250.00 for the day.These were almost all not used the whole time we were there because no one wants to pay the extra cash to use them. Other then that we had a great time at this beautiful resort
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Dec 03, 2025
Soooo….. relaxing
Beautiful location. The food was excellent. The room was lovely and kept very clean during our stay. The staff was attentive especially our concierge Benji. What a wonderful vacation.
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Dec 03, 2025
Excellent Experience at Secrets Playa Blanca Costa Mujeres
I would like to express my sincere appreciation for the outstanding stay I recently experienced at Secrets Playa Blanca Costa Mujeres. From the moment of arrival until departure, every aspect of the visit reflected the high standards and warm hospitality I associate with the Hyatt brand.
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Dec 03, 2025
Cool Place To Chill
Spent a week there in late November. Weather was nice, mostly a mix of sun and clouds. Only rained twice for 10 minutes in 7 days. Beach was gorgeous, restaurants and food were good. They had the tequila and scotch I drink at the bars, so was happy with that. Our butlers Demi & Manny took great care of us and helped us procure a few things we needed. Rest of the staff was great too. Overall it’s a great place to go if you don’t plan to leave the resort. You can’t go wrong with this one.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
• Limitless access to gourmet à la carte dining options without reservations required• Unlimited international and domestic top-shelf spirits• Unlimited natural fruit juices and soft drinks• 24-hour room service• Concierge services• Pool and beach wait service• Daily refreshed mini-bar with soft drinks, juice, bottled water and beer• Daily maid service• Endless daytime activities and live nightly entertainment• Theme parties, oceanfront bars and entertainment venues• No wristbands required• All taxes and gratuities• Free Wi-Fi• 65’’ satellite TV
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.