One of the first Secrets Resorts & Spas in Europe, Secrets Lanzarote Resort & Spa is a relaxing adults-only retreat in Puerto Calero Marina in the Spanish Canary Islands. This hotel offers guests seeking romantic views of the deep blue Atlantic Ocean an inviting getaway. Enjoy exquisite restaurants and bars, sparkling pools, a rejuvenating spa and a fully-equipped fitness centre, all under one roof. Our 24-hour multilingual Reception team can help you to plan exciting excursions to renowned destinations, such as the crystal-clear waters of the Papagayo Beaches and the volcanic Timanfaya National Park. Escape to Secrets Lanzarote Resort & Spa and enjoy a well-deserved pampering experience in the Canary Islands. At Secrets Lanzarote Resort & Spa, guests can relax in 335 luxurious non-smoking rooms and suites with spectacular views, most overlooking the majestic Atlantic Ocean. Suites are fully-equipped with a furnished terrace, a king-size bed or two double beds, and a spacious bathroom with a whirlpool bathtub and walk-in shower. Complimentary Wi-Fi throughout the resort allows guests to keep in touch with the people they are travelling with, as well as with friends and family back home.
Secrets Lanzarote Resort & Spa offers a wide range of excellent activities and facilities for an easy, breezy experience. Take a dip in one of our four sparkling pools, work out in the fully equipped fitness centre or enjoy our interactive entertainment team’s activities and performances. * Additional costs may apply.
Location
Puerto CaleroProperty Information
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Resort Details
General Policies & Fine Print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8776 reviews
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Dec 24, 2024Highly recommend! Amazing service!
Amazing resort with Konte and Magdalena standing out. Arriving and getting offered Cava straight away. The workshops are the real takeaway, and they are well worth it! Can highly recommend to others! Being so close to a small city adds to the experience with the amount of options
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Dec 22, 2024
Fantastic relaxing break
This was our fifth time of staying at Secrets and as usual you did not disappoint ... even though the weather wasn't as expected, having the spa facility to use was a lovely alternative to the outdoor pool area. The only slightly negative point was that one area of the hydro pool wasn't working.
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Dec 22, 2024🚨DANGEROUS MOLD/SCHIMMEL/MOHO in Room 811 – Rushed to the Hospital for emergency treatment (healthy athletic 30ish yo)
🚨DANGEROUS MOLD/SCHIMMEL/MOHO in Room 811 – Rushed to the Hospital for emergency treatment (healthy athletic 30ish year old) I stayed in Room 811 at Secrets Lanzarote and developed severe respiratory symptoms: hoarse throat, difficulty breathing, and voice loss. These worsened daily in the room but improved outside. By Day 4, my throat swelled so severely I couldn’t breathe and had to be rushed to the hospital. I am a healthy, athletic 30ish-year-old, and was diagnosed with laryngitis caused by mold exposure in the room. I required emergency treatment, including an injection to open my airway, and now need ongoing medication, which has not only ruined my plans on the island but also ruined my Christmas plans back home, as I need to recover for another week under medical advice. On Day 3, I went to the front desk to report my hoarse throat and raised concerns that something in the room might be causing it. They ignored the issue but did honor my request to shut down the AC. However, they failed to act promptly to address the root cause—mold in the room—or to change my room despite my worsening symptoms. This negligence put my health further at risk and led to a medical emergency. The hotel’s maintenance staff later admitted that mold is a recurring issue in Room 811, posing serious health risks. Initially, the staff assured me they would cover my medical bills. However, after my treatment, Laura López, the second in command, attempted to backpedal on this promise. After much persistence, the hotel finally reimbursed the bill but treated it as a “grand gesture.” Despite the severity of the situation, the hotel has refused to offer further compensation for the ruined holiday. On the last night, we were moved to a new room free of mold, but it was the same standard as Room 811 with a worse view (a downgrade). Laura even mocked my voice, pretended she couldn’t understand my English because it “sounded like German,” which she said with a smirk (especially enraging because I live in an English-speaking country, am fluent in English, and repeating myself was incredibly painful given how hoarse my voice was and how much speaking hurt). She laughed at my fear of suffocation and challenged me to “get a lawyer” or “write a bad review because it won’t affect us.” Mold poisoning is dangerous, particularly for older guests. If you stay here, check for mold (especially behind the toilet) and seek medical help immediately if symptoms arise. Secrets Lanzarote must take this issue seriously to avoid endangering more guests.
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Dec 22, 2024
Winter Relaxation
Lovely location with friendly staff and chilled out vibe. Having stayed at Secrets a number of times before we always look forward to going back, especially just before Christmas for sun on our shoulders and to avoid the Christmas crazy at home. This trip the pool bar music and food offering have improved. We particularly liked the poke bowls. Being situated only a 15 minute walk from the restaurant lined marina gives plenty of options for lunch and dinner. All of the staff are very helpful. Particular mention to Isabel who always made sure we had everything we needed.
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Dec 22, 2024
Manu💜
We recently stayed at the hotel and Manu was so helpful. He deserved this special shout out. Manu was the most friendliest person. He was very welcoming and made us feel at ease. Manu deserves all the recognition!!!looking forward to stay here again, service and amenities have been fantastic.