Location
HuatulcoProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9007 reviews-
Huatulco and Secrets are a must for Canadians
The junior suite swim up room was clean and met all our needs. The bed was very comfortable and the shower had lots of water pressure. The location in the resort was great. We took advantage of the resort location walked around to explore near by bays, towns, and cities. (15-1.5hr walks). There was lots of different kinds of birds and ocean life to observe around the area. The restaurant variety was typical of a resort and the food was great. The overall customer service is a 10. Everyone is friendly and very helpful. We may never go back to Cancun or the Mayan Rivera as the resort and Huatulco are much cleaner, better weather, and a more authentic experience.
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One of the more affordable Secrets locations, and it shows.
Beautiful area of Mexico, laid back. However, the Secrets facility is getting old and neglected: Old dirty concrete floors, unwelcoming bars and average food, compared to more luxurious Secrets. It seems that management has given up on renovating this resort, as long as Canadians are willing to flock to it due to direct flights.
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View and spa are the best
Nice place to just relax. Needs a bit of updates to pool. Staff is very good at pool area and buffet. Could use a little work on entertainment. Have stayed a many other secrets, have to say the spa staff is one of better that we have been to. The view from rooms are great and from the spa too.
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Great resort
The resort was well maintained and clean. Nathaly, the hostess for the breakfast and lunch buffet, was amazing. She always had a smile and very welcoming. She was also accommodating with our requests and made sure we were well taken care of.
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The people at secrets are its best asset
I highly recommend Tamarindo restaurant inside the hotel. The service by our waiter Erik was above and beyond the expected. My wife had some special food cravings which were not on the menu but our waiter manage to get the request made by my wife which as you can imagine, i was the most grateful for