Hotel Promotions
Non-Refundable Category
This category is non-refundable at time of booking. This supersedes any other hotel cancel policies.
Applicable Dates:
Booking Dates: 09 Mar 2020 onwards
Travel Dates: 09 Mar 2020 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges / Bars
    - Barracuda.
    - Desires.
    - Halftime. 
    - Manatees. 
    - Rendezvous (Closing Time - 12 AM)
    - Showtime. 
    - Sugar Reef. 

    Open during main show with beverage service, hours may vary.

  • Various Restaurants

    - Barefoot Grill.

    - Bordeaux.

    - Coco Cafe - Coffee and snacks.

    - Himitsu - Pan-asian cuisine. 

    - Market Cafe - International buffet. 

    - Oceana - Fresh seafood. Casual Elegance (Open Time  6 PM)

    - Portofino - Italian cooking. 

    - Seaside Grill - Grill specialties. Casual Elegance required for dinner

    - The Patio.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible rooms†
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Pool
  • Shopping mall†
  • 24-hour front desk
  • 24-hour room service
  • Accessible rooms†
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Pool
  • Shopping mall†
  • Spa†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Meeting Facilities†
On-Site Wedding Services

† Fees may apply

On-Site Recreation
  • Archery
  • Bike trail †
    Enjoy tours to the yal-ku lagoon.
  • Fitness center on-site

    On-site amenities include: 

    Free weights.
    Fixed bicycles.
    Climbers.
    Elliptical.
    Fitness accessories (yoga mats, exercise balls, etc.).

  • General †
    •Indoor/Outdoor Activities:

    o Beach volleyball

    o Bike tours (available only Monday, Wednesday & Friday)

    o Cocktail classes

    o Cooking classes (sushi, pizza, sashimi & guacamole)

    o Cornhole

    o Cross Training

    o Water Sports

    o Akumal is famous for its water sports due to the famous green sea turtle population that resides in the Akumal waters.   
     
    o Aqua Strong 

    o Deep sea fishing*

    o Kayak tour**

    o Paddle board tour**

    o Pool volleyball

    o Pool biking

    o Snorkel tour*

    o Sport fishing*

    o Water aerobics

    o Water polo

    o Water casino

    o Jump fit

  • Non-Motorized Water Sports
  • Pool

    On-site large infinity pool, fun social pool, and a quiet pool just to relax.

    2 outdoor whirlpool tubs available. 

  • Tennis court
  • Volleyball
    Beach volleyball.
  • Water activities †
    Aqua Strong- AFAA Certified Instructor
    Kayak Tour
    Paddle Board Tour
    Pool Biking - AFAA Certified Instructor
    Water Casino
Off-Site Recreation
  • Diving †
  • Fishing
    Deep sea fishing.
  • Snorkeling

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 14702 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Resort

    What a great resort From the food to all the people that work there Our concierge Alexandra from building 5 took such good care of us The activity team, I can’t say enough We did the exercise bikes in the pool, went on bike tour highly recommend, went on Jungle tour, played pool volleyball and went on kayak tour Didiel took really good care of us on our activities The Christmas show along with the buffet was just awesome Also if you want to go see the turtles see Juan Aka Johnny Always in orange long sleeve shirt with orange bass pro hat on the beach Personal tour $40 per person I would say our on problem was with chairs at beach and pool He really watches you and if you are not at your chairs for a little while he makes a point to come tell you about it We left one day for an hour to go to spa and when we got back he came over to tell us you can’t reserve chairs People had towels everywhere and no one was at them He did this twice to us This time of year there were open chairs everywhere so not a problem

    Dec 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We loved Secrets Akumal!

    Our stay at Secrets Akumal was absolutely exceptional from start to finish. The resort is stunning, perfectly set along a beautiful beach with crystal-clear water and incredible marine life right offshore. Snorkelling with sea turtles was an unforgettable experience. The staff truly make this resort special. Every member of the team was warm, attentive, and genuinely eager to ensure our stay was perfect. The service was seamless without ever feeling intrusive. We loved getting involved in all the pool/beach activities. Shout out to our favourites: Alan (entertainment) Didiel (entertainment, bracelet) Max (entertainment) Carlos (entertainment) Andres (entertainment) Ari (entertainment) Andi (supervisor) Alejandro (blackjack) Jose (pool drinks) Karina (concierge) Osuna (pool manager) Fernando (Himitsu restaurant) The rooms were spacious, immaculate, and beautifully designed, with luxurious touches throughout. The food exceeded expectations for an all-inclusive resort — every restaurant offered excellent quality, variety, and presentation, with no need for reservations. The grounds are immaculately maintained, the pools are relaxing, and the atmosphere is peaceful and romantic. Whether lounging by the pool, enjoying evening entertainment, or simply walking through the lush pathways, everything felt thoughtfully curated. Secrets Akumal delivers luxury, relaxation, and unforgettable experiences in equal measure. We left already planning our return and would highly recommend this resort to anyone looking for a truly special getaway.

    Dec 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Five days, Four nights

    The resort is beautiful and the food and staff are incredible. A huge thank you to Jonas, Oscar, Fernando and Gina for making our stay so special. When we first arrived we switched rooms because we had booked an ocean view but couldn’t see it. Fernando the concierge in building 8 was more than accommodating. He arranged a new room in building 7, gave us a tour of it prior to relocating to make sure it fit our needs, and booked us a Bali Bed as an apology for the error. Gina, the concierge in building 7 was just as thorough and helpful. She also decorated our room for my husband’s birthday which was such a thoughtful gesture. Jonas arranged a private bike tour for my husband and I after he found out we went to do the tour in the morning but there were no bikes left. We later found out this is a paid service that he did complimentary. Oscar, led the bike tour and was absolutely incredible. He is so knowledgeable about the area and made the experience truly enjoyable. Oscar also led the Aquastrong + class we attended which was equally enjoyable with him. We’d honestly come back just for the staff.

    Dec 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best Vacation!!

    Best all-inclusive resort I have stayed at!! Amazing!! Grounds were immaculate! Food was delicious! Staff was the best!!

    Dec 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect in every way

    Absolutely fantastic without doubt the best resort for food drink entertainment and staff Just brilliant Excelante Matthew & Nicky Taylor Rm1024

    Dec 23, 2025
Hotel Advisories
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be $75 USD for 2026 payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319