This extraordinary all-inclusive resort combines the beauty of the Mexican Caribbean with exquisite food, drinks and fun activities for adults and children of all ages. Spend exciting days with your kids at Treasure Island Water Park, explore our shimmering beach or swim in the pristine waters of the Mexican Caribbean. Relax with a rejuvenating treatment in our spa or indulge in a poolside massage. After experiencing Cancun’s breathtaking sunset, our exciting night spots are open for your enjoyment: 10 restaurants, 10 bars and a theater featuring live shows. For a memorable all-inclusive vacation, escape to Seadust Cancun Family Resort and bring back the true meaning of being together.

Location

Cancun; Hotel Zone, On Beach
Cancun Interational Airport : 9 miles

Property Information

Year Built: 2008
Last Renovation: 2017
Accessible rooms: 4
Floors: 12
Total rooms and suites: 505

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 6344 reviews
  • 1.0 star tripadvisor rating
    Much better place to stay than here

    This place is not clean Everything in the room was broke from Tv safe, toilet and very dirty and smell bad had to wait over 3 hours to eat cause they had several of their other restaurants closed,

    Jun 23, 2024
  • 3.0 star tripadvisor rating
    Family vacation

    This was our first time to Seadust and will be our last. Check-in was poor, staff wasn’t very friendly or attentive at all. The resort is under construction which was a big turn off. The rooms are very outdated and need some upgrades. Definitely needs some deep cleaning, also saw a roach in the bathroom. Balcony door was broken. The food was just ok. Very long wait to be seated, no reservations allowed. We had small children waited two hours to be seated, my poor child fell asleep. The pool area was very slippery and dangerous. Most of the staff were friendly but not all. The whole resort common area felt like I was in a sauna, no AC. Resort needs better entertainment, shows, music, etc. things guests look forward to while on vacation.

    Jun 20, 2024
  • 3.0 star tripadvisor rating
    Family resort

    The resort is under construction and a lot of the restaurants aren’t the same anymore. Some aren’t even opened. We had a great time as a family, but our child did get injured in the kids pool area. They need to take safety measures where the children play by the slides. They have metal bars that are exposed. Just grateful that they had a doctor on staff that was able to treat him. They took fault for what happened to my son and paid the doctor to see him. After that happened they gave us priority in how they served us and make sure everything went well. Allowed us to have dinner reservations and made sure we had cabanas to protect him from the sun. The rooms need updates and need deeper cleaning. I seen a small roach in the closet and we also seen some in the buffet restaurant by the food. The people are nice and treat you well, but this might be our last time here. The one thing we like about this resort is the entertainment for the family. They have games during the day in the pool area. It allows are children to have fun.

    Jun 19, 2024
  • 2.0 star tripadvisor rating
    Seadust Cancún

    This was our second time at this property. It definitely wasn’t as good as it was a few years ago. There was no AC in the common areas. Broken balcony doors and poor check in. We will not be returning.

    Jun 19, 2024
  • 5.0 star tripadvisor rating
    Amazing kids club!

    We chose this resort because we have a 3 year old and 1 year old. It was very family friendly. Our 3 year old especially loved the kids club and asked to go every day. Isabel, Celia, Hania, Sarai, Yara were amazing with our kids! They were always so sweet with both of our kids and played games and did arts and crafts. It gave my husband and I an hour or two break from the kids pool and gave us peace of mind that they wanted to keep going back! Thank you ladies so much for making our vacation so special! We were surprised that the hotel was under construction when we arrived but the staff was very nice. The food was great and drink service was wonderful. Even the entertainment at night was fun for the kids!

    Jun 17, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319