Welcome to the San Juan Water Beach Club Hotel, a unique boutique property just steps from one of Puerto Rico's hottest beaches. A place to play under the sun and party under the stars; a place to dine in style and relax in luxurious surroundings. Known by insiders as the Water Club, it's the Island's celebrity drop-by, the local Mecca of hip that caters to an international crowd.
The décor takes its cue from the transparent waters of the Caribbean Sea, a cool mix of blues that swirl, ripple and cascade throughout the sleek, modern building; playing point with brilliant shades of white to a soundtrack all its own. Service in this seaside boutique hotel is key: efficient and personalized… We are "guest-centric". And because location is (almost) everything, you'll be happy to know we're right where you'll want to be. Historic Old San Juan, shopping in Condado, and sizzling nightlife, all within minutes.
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating2024 reviews
We loved this hotel. The staff was kind and accommodating. The room was BEAUTIFUL!! Newly remodeled. The rennovations are still happening so just be aware of that but it really did not bother us or our stay and we were on the floor below the construction. Also, the lovvy and the hallways have some wonderful scent, if anyone knows what the scent is PLEASE let us know!! great experience.
Massive Construction Not Disclosed! Buyer Beware!
I hate writing this because this is our 4th time staying here. So it used to be our staple, we were loyal customers. We even recommended this hotel to people looking for a place to stay, but I cannot do that in good conscience anymore. When we drove up on our first day after our flights we were HORRIFIED!! It looks like an absolute dump. I understand construction, but when you don’t warn your customers about the true state of affairs, I cannot understand that or even value you as a reliable business anymore. The Uber drivers who dropped us off and picked us up everyday were shocked. They asked if we were sure this is where we were supposed to be. It is incredibly poor taste on the Management not to close it down during the major construction. The outside is unrecognizable and there is sewer water coming up the drainage where the valet is sitting. There is only 1 of 2 working elevators and that elevator only works half the time. I’m not even sure it has walls because it has moving blankets covering the walls. The ceiling tile in the elevator fell, so one is missing. It is truthfully scary. I actually had to walk down the 10 flights of stairs because the elevator wasn’t working. I will say that the renovations to the rooms are nice, but that only goes so far with the rest of the issues. We also did not have hot water in our room. This establishment considers itself a 4 star, but there is no way a 4 star would allow customers to stay during the condition this place is in. For a place that requires you to pay in full upon booking, you should have MUCH more transparency. They did at least refund the “resort fee”, but that was nothing considering the state of affairs. There are two very nice young men that work the front desk and my heart truly goes out to them because they are the ones who have to deal with this and they have no power to do anything. I wish I had gotten their names, but one knows A LOT about the island and can give great recs if it rains during your stay which it did on our first stay and then he gave us great recs when we came back a week later to find calmer waters. The other young man is just so nice. I truly feel terrible for them and give them the utmost respect holding it together during this disaster. All this to say, I think once the construction is finally completed, it would be a good stay again, but no way to know. It’s truly just poor management.
Had a chance to take my wife for a quick birthday getaway. I have to say when we first arrived a saw the construction going on I was taken back and didn’t know what to feel. Once our room was ready and were able to go to our room there was a huge feeling of relief. Beautiful room, super comfortable bed. Ocean view was amazing. Site stated a balcony. Yes, but not really. Balcony only has about 8 inches of depth so it’s pretty useless. The front desk personnel were warm and friendly. Special shout out to GG at the restaurant on the 1st floor. She could not be any nicer. KUMO the roof top restaurant is amazing and reasonably priced. We actually had dinner there twice and both times we were completely satisfied. Beach service is also worth mentioning. You can have drinks and lunch taken to you on the beach while enjoying the beautiful clean beach. It was a wonderful stay.
There's a 1st Time for everything
Overall amazing stay. Was a bit ruffled by the construction, but my modification requests for my stay were quickly addressed with no issues. The housekeeping and front desk staff was impeccable and definitely aimed to please.
The only thing I found not satisfying was that there was no warning for the on-site construction! We were up and about to see the town so it didn’t impact us but still common courtesy! the outside windows at our room were dirty everything else was clean. I couldn’t see the ocean front that I went there in the first place for! The breakfast restaurant server was very kind and helpful ! the check out agent front desk young lady was also very kind and warmth, Breakfast was better than other places I ate it was tasty! Also the vallet and luggage carrier staff were prompt! Valet personal needs a bit more enthusiasm! The rooms are beautiful and excellent lighting ! I didn’t see the manager at the restaurant checking on our experience or just to meet and greet. The pool was cozy and intimate right next to the roof top restaurant ! We went at night saw the stars ✨