Overlooking Puerto Rico’s famed Condado Beach, this relaxing oceanfront resort appeals to families, gaming enthusiasts, beach lovers and couples looking to tie the knot. Where fun, sand and sun greet each new day, guests of the resort enjoy a modern, on-site casino; a sparkling pool complete with a children’s pool, water slide and whirlpool; romantic wedding services; a fitness center and a selection of inviting restaurants and bars. An upscale oasis, guestrooms and suites at the resort were also designed for your complete comfort with cosmopolitan décor, a private balcony, Revive bedding and flat screen HDTV with jack pack and iPod compatibility.

Location

Puerto Rico - Beach
San Juan, PR, USA - Luis Munoz Marin International (SJU) : 5 miles

Property Information

Year Built: 1995
Floors: 21
Total rooms: 513

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory A minimum mandatory hotel-imposed fee of 19% (plus tax) of the client's room rate per room, per night, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.
Advisory San Juan Marriott is a smoke free resort. To accommodate the needs of guest who smoke, San Juan Marriott offers special designated smoking areas outside the building.
Advisory Parking is $20 per night plus 11.5% tax.
Advisory A minimum mandatory hotel-imposed fee of 19% (plus tax) of the client's room rate per room, per night, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee - A mandatory resort fee is included in your vacation price.

Resort Fee Inclusions (inclusions are subject to change without notice) 

• Beach chairs and umbrellas.*

• US $30.OO Casino match and play coupon at check-in (once per stay).

• Daily Two (2) hours Bicycle Rental.*

• 30 minutes use of internet at the Lobby Computer stations.*

• Daily Two (2) hours use of Tennis Court ( reservation at Wellness Center required).**

• Daily One (1) Hour Aqua Aerobics Classes**

• Daily One (1) Hour Latin dance Classes**.

• Daily One (1) Hour Yoga Classes.**

• Daily Six (6) Hours Personal Trainer at Fitness Center (6am-9am) and (5pm-8pm)

• In room Coffee & Tea.

• Local calls( Metro Area) and free 1-800 calls.

• US & PR Long distance calls.

• Enhanced High Speed Internet Access in room and hotel public areas.

*Beach Chairs, Umbrellas, Tennis, Bicycle Rentals and Internet access at the computer Lobby Stations based upon availability and/or weather conditions.

**For information and reservation visit our Wellness Center reception.

The above list may not be comprehensive. The hotel can provide current inclusions upon guest check-in.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 8199 reviews
  • 2.0 star tripadvisor rating
    Lots of issues...

    Not a great value as expensive for what it is. We booked executive suite as we are traveling with kids for more space. Smells like mildew and we were told they would fix it but didn't happen. Water doesn't get hot for shower. Pool area kind of dirty. Service elevator has problem so making loud horn sound that sends vibration through room. Talked to front desk x 2 with no answers but then saw gentlemen who told us it's an outside company so might take time to fix issue. So many people here you have to get in line at 7:30 am to get beach chairs. My husband has stayed here and said it was more kid friendly than Condado Vanderbilt but it's really just that there's more kids here. If I had toddlers or very young kids might be better but otherwise Condado Vanderbilt much nicer for same price

    Feb 24, 2024
  • 5.0 star tripadvisor rating
    Perfect Spot To Relax!

    My wife and I went on our honeymoon earlier this month doing a cruise out of San Juan. We decided to stay an extra day in San Juan and we booked this hotel to stay one extra night. We wish we spent more time. The hotel staff were friendly and accommodating since the moment we got there. Especially one Rita Marerro. She noticed we were wearing our just married hats and surprised us with a bottle of pool side champagne with orange juice to make our own mimosas. We were able to lounge pool side sipping on that while we waiting on our room to be ready. The pools were perfect. The beach was perfect. Chairs and umbrellas were included and the staff even set up the chairs for you. Sure enough we checked in and had an amazing ocean view room that over looked the beautiful beach. The room was clean, the bed was comfortable. Everything about it was perfect. That night the Super Bowl was happening so they even had a fun viewing event downstairs in the restaurant. We were able to relax and enjoy food while watching the game. After the one night, of course we were dreading leaving the next morning. We were able to check our bags at the bell hop and leave them there as we went back to the beach for a few more hours before our flight. They had great clean changing rooms by the pool, with showers, so we had plenty of time to clean off and dress for travel before we left. Once again before we left, we saw Rita. And she was so happy to hear that we enjoyed our stay. I highly recommend staying here when visiting San Juan. The boat port was 15 minutes away by Uber and the airport was about 15 as well! Great stay! Great place! Great pool! Great beach!

    Feb 17, 2024
  • 5.0 star tripadvisor rating
    Wonderful place to stay

    Love this hotel! Going back next week as well! Everyone at the Marriott was amazing. The staff works so hard and took great care of us. The guys on the beach worked their butts off to accommodate all our needs. From umbrellas to chairs as well as food and drinks. They are the reason I am leaving this review and coming back to visit again. The few that went above and beyond were Kevin Padilla, Kenneth Bilorio and Nomar Rodrig. Couldn’t have ask for better service!!

    Feb 13, 2024
  • 4.0 star tripadvisor rating
    Lovely stay.

    Great hotel with amazing staff. We needed to change our room because of our noisy next door guests and the front desk staff were amazing..... they had the housekeeping staff assisting us and it was done in a breeze. Food could be improved and also a little over priced but other than that we would go back. Lovely.

    Feb 12, 2024
  • 3.0 star tripadvisor rating
    Lots of light with looong shadows!

    Poolservice Rita & friends perfect. Restaurantservice need training but generally nice. Beachboy Alejandro, quick & kind. Other beach boys? Do not ask for happyness. They want to „steal“ us sunbeds at 3:45 pm???? Rest? Concierge, tours and reception? Bad, nobody could use them. Especially tours, what a mess. Spa? A joke. Had a treatment for a couple. The masage itself, great. The presentation like in a bad b-movie. Gym: very good. Room: old but renovated and modern (water is free of charge). Roomservice very kind and good. Breakfast: Oatmeal is a dream!!!! Overall. A big old hotel with a very nice beach and mostly so kind people. Good location!

    Feb 12, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319