LocationPuerto Rico - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory resort fee is included in your vacation price.
Resort Fee Inclusions (inclusions are subject to change without notice)
• Beach chairs and umbrellas.*
• US $30.OO Casino match and play coupon at check-in (once per stay).
• Daily Two (2) hours Bicycle Rental.*
• 30 minutes use of internet at the Lobby Computer stations.*
• Daily Two (2) hours use of Tennis Court ( reservation at Wellness Center required).**
• Daily One (1) Hour Aqua Aerobics Classes**
• Daily One (1) Hour Latin dance Classes**.
• Daily One (1) Hour Yoga Classes.**
• Daily Six (6) Hours Personal Trainer at Fitness Center (6am-9am) and (5pm-8pm)
• In room Coffee & Tea.
• Local calls( Metro Area) and free 1-800 calls.
• US & PR Long distance calls.
• Enhanced High Speed Internet Access in room and hotel public areas.
*Beach Chairs, Umbrellas, Tennis, Bicycle Rentals and Internet access at the computer Lobby Stations based upon availability and/or weather conditions.
**For information and reservation visit our Wellness Center reception.
The above list may not be comprehensive. The hotel can provide current inclusions upon guest check-in.
Customer Ratings & Reviews
TripAdvisor Traveler Rating8069 reviews
Best beach experience!
Beach was great thanks to Joniel, Julio and Kenneth setting us up each day. Great attitude every day and very hard workers aiming to please. Fun time singing Happy Birthday to my dear Cousin! Can’t wait to come back.
Stayed 5 nights mid January. Hotel is our go to and this was 3rd stay and will most assuredly be back. Everyone is so friendly and you’re always greeted with a smile from entering the front door. We needed a late check out and it was quickly confirmed. Pool area is just great and Fernando doing the noon time bingo at the swim up bar was a real treat. Location is perfect with lots of restaurants within walking distance. Can’t wait to return.
Splendid long weekend!
We loved everything about this hotel! The location is so convenient from the airport yet felt far away from it. The beach is beautiful and kept immaculate by the amazing beach staff. They are always setting up chairs and umbrellas with the best attitudes and smiles and that made us feel very welcome. The rooms are modern and clean and very comfortable. We had the best time at the pool swim up bar each day with Francisco R and his fun bingo games! He is such a delightful and warm person and added tremendously to our stay! We look forward to seeing him when we visit PR again! The entire staff treated us so well and we thank each and every one we met at the casino, the lobby bar, the coffee bar as well as the front desk and the guest services attendants who were so professional and always went out of their way to help us! They really are the face of the hotel and we appreciated them so much!
Great vacation and awesome staff
Family vacation to PR- we had an awesome time at the Marriott stellaris hotel and casino. Especially enjoyed bingo with Francisco Rosario! He was so nice an attentive to all playing! Will definitely return!
Titanium Benefits Made for an Enjoyable Stay
This was our second visit to the Marriott Stellaris in San Juan and we enjoyed this trip much more than our first trip and wanted to provide this updated review for Titanium members. Since our last visit pre pandemic, the hotel has taken some great steps to recognize elite members. The staff was very nice throughout the hotel property from check in, the cafe, the pool staff, and throughout the property. We checked in at the elite desk and our room was ready right away. We were upgraded to a king suite in the penthouse floor using our suite night awards. The suite itself was dated and missing some balcony furniture but it was nice to have the extra space and the balcony was very large. Even though our suite was listed as a city view we could see both the city and the ocean from our balcony. Other floors in the property seem more recently renovated but the Penthouse floor seems to be the last to be updated. In the past the hotel wouldn’t upgrade us with the suite night awards so we were pleasantly surprised to see them approved this time. We were informed that titanium members received complimentary breakfast either as a buffet at the restaurant or a $50 credit for 2 to go to the cafe in the lobby. We tried the buffet the first day and then opted to use the $50 credit for the cafe as we preferred ordering ala carte. Additionally it was hard to eat outside for the buffet because of the number of birds that would try to steal food at the tables. The credit in the cafe was generous and you could use it for anything and we were able to get breakfast sandwiches, pastries and coffee every day. We also received a food/drink credit as part of our room rate we could use at any of the bars or restaurants throughout the day. The elite check in also keeps some snacks and beverages available at various times during the day. The pool bingo was fun and the host was very nice! We even won a few daiquiris during our stay. The main cons during our stay were: The amount of seaweed on the beach and the fact that when it was picked up/cleaned it was bagged in giant plastic garbage bags. The elevators had challenges and sometimes stopped on every floor even if no one was there or waiting. They were working on this throughout our trip so not sure if this was resolved. This made it slow to get an elevator and to get down from a high level floor. Going up was a lot easier. The deeper pool is the end point for the kids slide and the shallow pool is also used by smaller children so there isn’t a great space to relax if you’re an adult with no children. Overall we were happy with the stay and glad to see they improved their titanium recognition.