Overlooking Puerto Rico’s famed Condado Beach, this relaxing oceanfront resort appeals to families, gaming enthusiasts, beach lovers and couples looking to tie the knot. Where fun, sand and sun greet each new day, guests of the resort enjoy a modern, on-site casino; a sparkling pool complete with a children’s pool, water slide and whirlpool; romantic wedding services; a fitness center and a selection of inviting restaurants and bars. An upscale oasis, guestrooms and suites at the resort were also designed for your complete comfort with cosmopolitan décor, a private balcony, Revive bedding and flat screen HDTV with jack pack and iPod compatibility.

Location

Puerto Rico - Beach
San Juan, PR, USA - Luis Munoz Marin International (SJU) : 5 miles

Property Information

Year Built: 1995
Floors: 21
Total rooms: 513

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory A minimum mandatory hotel-imposed fee of 19% (plus tax) of the client's room rate per room, per night, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.
Advisory San Juan Marriott is a smoke free resort. To accommodate the needs of guest who smoke, San Juan Marriott offers special designated smoking areas outside the building.
Advisory Parking is $20 per night plus 11.5% tax.
Advisory A minimum mandatory hotel-imposed fee of 19% (plus tax) of the client's room rate per room, per night, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee - A mandatory resort fee is included in your vacation price.

Resort Fee Inclusions (inclusions are subject to change without notice) 

• Beach chairs and umbrellas.*

• US $30.OO Casino match and play coupon at check-in (once per stay).

• Daily Two (2) hours Bicycle Rental.*

• 30 minutes use of internet at the Lobby Computer stations.*

• Daily Two (2) hours use of Tennis Court ( reservation at Wellness Center required).**

• Daily One (1) Hour Aqua Aerobics Classes**

• Daily One (1) Hour Latin dance Classes**.

• Daily One (1) Hour Yoga Classes.**

• Daily Six (6) Hours Personal Trainer at Fitness Center (6am-9am) and (5pm-8pm)

• In room Coffee & Tea.

• Local calls( Metro Area) and free 1-800 calls.

• US & PR Long distance calls.

• Enhanced High Speed Internet Access in room and hotel public areas.

*Beach Chairs, Umbrellas, Tennis, Bicycle Rentals and Internet access at the computer Lobby Stations based upon availability and/or weather conditions.

**For information and reservation visit our Wellness Center reception.

The above list may not be comprehensive. The hotel can provide current inclusions upon guest check-in.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8248 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Poor Customer Service

    I stayed at this hotel in November 2024 the service was horrible. The hotel smells like mildew. The hotel has construction going on. I had called and spoke a hotel supervisor before i had arrived for an upgrade it was like crazy how i was treated. The management is not professional. I called Marriott customer relations when i was at the hotel it was that bad... how has a tub in there rooms 2024.. The shower curtain in the room was DIRTY and cracks... SMH.. Told front desk they stated they did not have any rooms available... CRAZY..The price you pay for the hotel is not worth it...

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A good overall stay !

    Stayed for 6 nights and had a good stay. The hotel was still under construction and that was a bit of a nuisance but manageable as it appeared to be nearing completion. The locations is great to walk to many nearby restaurants. We checked in later in the evening and Grace was very helpful to get us checked into our room efficiently. Miguel and Alex at the breakfast service were amazing always welcoming and recognizing us. Julio was great on the beach providing timely service as the only server out there one day.

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A Beautiful Vacation

    To say that we were thrilled with our recent trip to the San Juan Marriott Resort and Stellaris Casino is an understatement. It was our first visit to the property and my husband and I were there with his brother and wife. Even though the building was under renovation, the lobby was still beautiful and lively. Each time we passed in or out of the front doors, they were opened by attendants who greeted us warmly. Almost every employee at the resort had a smile and kind word for us and questions were answered immediately and thoroughly. I really cannot say enough good things about the professionalism and genuine nature of the staff. A few highlights included Marie, Brian, Angel, Jean and Chris at the lobby bar, Luis, Pedro and Jonathan at the roulette table and all of the waitstaff in the breakfast area each day. The pool was great, with a water slide and swim up bar. The beach was also nice and wide. Our room was a suite with two balconies and we were impressed by the size of it. Overall, we loved our trip and cannot wait to return to the resort. Well done to the entire staff at the San Juan Marriott!

    Nov 15, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Worst Hotel Experience in PUERTO RICO!

    I felt discriminated and harassed by the hotel staff even though I am a Titanium Marriott Member. The staff at the front desk is inadequate to deal with complaints and issues. Management at the hotel has no concept of customer service or problem resolution. Look for another property that has customer service as their best interest. Overpriced drinks and food, poor customer service and lack of empathy from management leads me to cancel my account with Marriott and seek other accommodations. This property was the worst experience I have ever had while travelling. Shame on you!!

    Nov 06, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    construction going on in October

    we were disappointed at first to find construction going on at the resort but decided to make the best of what was available The pool was great Daily activities were fun, water aerobics and bingo, etc. I had a massage at the spa with Giovanni that was the best massage i’ve ever had So glad i splurged on the massage/ sea salt glow scrub Drinks and meals were overpriced in my opinion but overall we enjoyed our stay Our room was nice with a beautiful view of the ocean The staff are all amazing! security everywhere

    Oct 24, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319