Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed
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Applicable Dates:
Booking Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
Travel Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
On-Site Amenities
  • 24-hour front desk
  • ATM/Cash machine
  • Bell staff/porter
  • Concierge desk
  • Contactless check-in and check-out are available
  • COVID-19 - Essential Workers Only - NO
  • Dry cleaning
  • Electric car charging stations
  • Elevators
  • Express check-out
  • 24-hour front desk
  • ATM/Cash machine
  • Bell staff/porter
  • Concierge desk
  • Contactless check-in and check-out are available
  • COVID-19 - Essential Workers Only - NO
  • Dry cleaning
  • Electric car charging stations
  • Elevators
  • Express check-out
  • Free high speed internet connection
  • Gift/News stand
  • Multilingual staff
  • Onsite laundry
  • Safe deposit box
  • Tour/sightseeing desk

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5342 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Snow crab mountain lol

    Great attentive kind service Hannah thanks for an awesome experience I will remember Rumfish

    Apr 03, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Place you wanna go

    Very delicious food, love it. And our waitress Hannah was very kind, friendly and helpful during our dinning.

    Apr 02, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Marshmallow Man!

    Check out the s'mores bonfire pit. Fun for everyone, free s'mores and a great host , Jonel. He make the show!

    Apr 02, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We keep coming back

    Hannah was so friendly and did a great job! The fish was so fresh and we enjoy coming here every time we visit.

    Apr 02, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great service!

    Mark at gulf side kitchen provided with excellent service during breakfast and the food was delish!! Dawn at the Palm court Italian restraint provided us excellent service and the food was good!! Meatballs are a must!

    Apr 02, 2026
General Policy
  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 21
  • General Policies:

    Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableThis property uses a grey water recycling systemSafety features at this property include a smoke detectorThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Special Checkin Instructions: Front desk staff will greet guests on arrival at the property.

    Know before you go: Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

    Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: USD 200Resort fee: USD 62.15 per accommodation, per night The resort fee includes:Additional inclusionsBeach accessBeach loungersBeach towelsBusiness center/computer accessConcierge serviceFitness center accessFitness/yoga classesIn-room coffeeIn-room safeNewspaperPartner property accessPartner property pool accessPool accessSporting facilities or equipment We have included all charges provided to us by the property.

    Optional Fees: Self parking fee: USD 25.00 per night (in/out privileges)Pet fee: USD 75 per accommodation, per nightService animals are exempt from feesCrib (infant bed) fee: USD 25.00 per nightRollaway bed fee: USD 25.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319